Jackson and Sons has provided full-service residential and commercial heating and air conditioning installation, maintenance tune-ups and repair services in Beulaville, NC since 1974.
Read our reviews to learn why your neighbors call us first for their home and business comfort needs in Beulaville, NC, then call us at 919-734-9611 to see what we can do for you.
Local Reviews
for Beulaville, NC
Our Reviews by City
Excellent Service
Ekeyes - Beulaville, NC 28518
Arrived on time. Explained everything in detail. Wore shoe covers inside. Offered to assist me in bringing a very large box inside that had been delivered. I appreciate this courteous gesture so much. Mr Thomas was courteous throughout service call.
Great job
HORNE - Beulaville, NC 28518
Awesome service
HUGHES - Beulaville, NC 28518
Great service as always.
Excellent Service
DAVLIN - Beulaville, NC 28518
They came out quick and same day. Very friendly customer service and explained the issue well. I always have a great experience! I highly recommend this company.
Great service!
HUGHES - Beulaville, NC 28518
Excellent Service and Awesome technician!
Corey - Beulaville, NC 28518
Luis was very professional and very good at explaining the service he was providing. He let us know what he was doing and checking every step of the way and let us know the different options we could take when he was done. We will definitely be using Jackson & Sons again for any future HVAC service and maintenance. Luis went above and beyond and made this a great experience!
Great tech
DEWARD - Beulaville, NC 28518
Awesome
Deward
DEWARD - Beulaville, NC 28518
Awesome service!
Good service. Very nice
RACHEL - Beulaville, NC 28518
Very nice
Jason was awesome!
DEWARD - Beulaville, NC 28518
Awesome Tech
Great Service.
Gene - Beulaville, NC 28518
Very polite and knowledgeable about my HVAC system.
Very professional
Randy - Beulaville, NC 28518
Tyler was very professional and courteous
Kind considerate great service on time answered questions we ask
Sam - Beulaville, NC 28518
Great service
Brenda - Beulaville, NC 28518
Super great service
Kim - Beulaville, NC 28518
Caleb was very professional and explained in detail the problem and was able to fix it. We are repeat customers for a reason.... the service is great. Thank you Caleb.
Prompt and courteous service
Richard - Beulaville, NC 28518
Great service
Sam - Beulaville, NC 28518
Satisfied with service
Joseph C.
Tech performed ESA on 1 system found no challenges customer stated condenser iced up tech tested defrost cycle and sensors with no challenges. Tech recommended getting on service agreement to keep system maintained customer invested in MPA. Need to drop off 18x20x1 filter
Ricardo T.
Tech washed and serviced unit and found no challenges at this time.
Landen H.
Customer was not home tech washed and serviced unit and did everything he could outside found no challenges at this time.
Josh C.
Performed routine maintenance per energy savings agreement, tech found no challenges at the time of service. System is heating properly and holding a delta t of 20+ degrees. Customer renewed PSA via card
Landen H.
Tech washed and serviced outside portion of service tech got no answer at the door contact us when you would like the inside portion done. Tech found no challenges at this time.
Landen H.
Tech washed and serviced unit and found no challenges at this time.
Jesse J.
Tech preformed CMA INSPECTION on 17 Split Systems. Upon inspection tech found systems #6, #7, #8, #9, and #14 that the line voltage coming into unit was not connected to terminal block, but was connected to plug that bypassed terminal block and wires that operated heat strips causing the heat strips not to operate. With further investigation tech also found that the wire used to supply power to the Air Handlers for listed units is inadequate ( to small in size to power heat strips and unit). Tech also found that the breaker size in disconnect box is also to small to power heat strips. Units #9 and #14 do not have fusible or non fusible disconnects, they only have toggle switches to kill power to the units. Due to the extensive electrical challenges presented tech recommends customer contact Electrician to resolve challenges. Also these challenges cause Auxiliary Heat and Defrost mode will not work properly in these units. Tech did find minor challenges for other units and has attached
Romario T.
System #10(new install) New geothermal was going into high pressure due to lack of water flow, the solenoid which allows the water to open up was wired up incorrectly at the relay, no Voltage was supplied to the solenoid. After correcting the wiring, system cooled and heated properly without any fault codes or short cycles. Covered under install warranty.
Spencer C.
Techs found system in high pressure lockout. Tech found high head pressure in heat mode and low suction pressure in cooling mode. This indicates an airflow issue. Blower was running, filters were good and coil was clean, but static pressure was high at .7 total external. Ductwork is in poor condition likely causing an airflow restriction. Tech has removed 1.4lbs of 410a for right now to allow the system to heat. Pressures are normal in heat mode, but this is going to cause an issues when it is time for AC and coil will likely freeze. Ductwork may have caused the compressor to fail previously.
Arturo A.
Tech washed and serviced unit and found no challenges at this time.
Joseph C.
Tech performed ESA on 2 systems found lots of water in crawl space, condensate pump for dehumidifier tripping outlet smells burnt up. Tech informed customer stated he has warranty with terminex tech unplugged dehumidifier and vacuumed water out crawl space. Customer extended 2 system PSA.
Josh C.
Performed ESA. Technician did not observe any challenges with the system operation today. The system is heating and cooling normally. The unit is holding a delta t of 20 degrees. The technician recommended the plasma air purifier for optimal indoor air quality. Customer declined this time. Estimate built and added to customer account for future reference.
Josh C.
Performed ESA. Technician found no challenges with today’s maintenance. System is operating normally and holding a delta t of 18 degrees. Both heating and cooling came on when called for. For maintenance plan, customer invested in premium plan. First visit used today.
Luis R.
Tech found condenser coil dirty tech tested found supply at 41 degrees and suction pressure at 110 tech did inform customer on coil and cleaning customer will take care himself unit is cooling at this time they just wanted looked at since they are selling house
Spencer C.
Tech replaced compressor and filter drier, pressure tested, pulled a vacuum and recharged system. Unit is running properly at this time. Used 13.7 lbs for factory charge plus line set.
Anthony B.
Unit #10
Jesse J.
Tech preformed CMA FULL SERVICE on 1 split system. System is operating at this time but tech did detect leak in evaporator coil, and drain pan is cracked and leaking water into cabinet in multiple places. Due to age and system being R22 refrigerant tech does recommend replacing system. Tech has contacted office for Field Supervisor to contact customer with their options. Tech has attached system performance report to invoice.
Luis R.
Technician found compressor was not running upon further inspection technician found dual run capacitor had failed on the compressor side and weak on the fan side 40/5 mfd technician quoted customer for dual run capacitor customer approved repair once replaced capacitor unit started up no issues unit is cooling at this time
Noah C.
Tech returned to repair two collapsed 6” flex branch lines. Tech made repairs. Collected $807.30 by card.
Kyle W.
#9 FOUND BREAKER TRIPPED UPON ARRIVAL. RESET BREAKER FOUND COMPRESSOR PULLING LRA TRIPPING BREAKER INSTANTLY. CAPACITOR READING WITHIN SPECS. $1755.00 PLUS TAX FOR WARRANTY COMPRESSOR. WAITING FOR APPROVAL FROM MR. CUPP. UPLOADED PICTURES OF SYSTEM/COMPRESSOR INFORMATION. #13 FOUND BREAKER IN OFF POSITION. ALSO FOUND SWITCH FOR TSTAT NOT PUSHED ALL THE WAY TO COOL ON. RESET BREAKER/TSTAT CYCLED WITH NO FURTHER CHALLENGES. #6 MAINTENANCE STATED HAS BEEN WORKING PROPERLY SINCE PUMP WAS RESET.
Michael H.
Upon arriving the thermostat was satisfied at 72 set to 75 due to low ambient temperatures overnight. Tech adjusted setting to 70 to make cooling call. System came on and started cooling. Settings in ECOBEE thermostat were checked for proper configuration. Air handler was inspected, primary float switch had a loose connection that tech secured, float was dry. Power to condenser was cycled off and unit was inspected, run capacitor measured 28.6 of 30 MFD, Start capacitor measured within specs, and contactor is in good shape. Restored power, after about a 5 minute delay from generator relay unit came on, after short run time contactor started cycling in and out rapidly. Tech cycled breaker and contactor stopped cycling. Inspected wiring for low pressure switch and found only small chaffing marks. Connected gauges and restored power, unit came on, suction pressure dropped to 64-64 psi and slowly climbed to operating pressure of 136-138 psi. Operating pressures were 138/275 with SC 8, SH 1
Joseph C.
Tech inspected ducts found (2) 6” branch lines collapsed (door by garage vent and laundry room vent), tech was unable to fit past supply line to see how long branch lines are. Tech guesses lines are about 12ft each, tech also found lots of floor jack’s holding floor up are loose and fall over when touched tech informed customer stated they will get that fixed before ducts. Office to call and quote repairs crawl space is extremely tight.
Donald S.
Replaced contactor System back to cooling
Luis R.
Tech did not find any issue with unit u it is operating correctly at this time delta t of 19 and subcooling of 7.6 system pressure are correct tech did educate customer on stand by generator potential issues with generator contactor not sending power as well as a/h board being sensitive to fluctuations in power te h could not duplicate issues and unit is operating correctly at this time
Matthew L.
Tech confirmed ecobee thermostat is reading 5 to 6 degrees off. Indoor temperature is 72. Thermostat face reports 66 degrees. Humidity is also high at 64%, but ecobee is reporting that it is 68%. Tech replaced faulty Ecobee under full warranty. Tech changed Y2 blower speed tap from red which is medium speed to pink which is medium low speed to dehumidify better. Uploaded pics of Y1 and Y2 cooling pressures. Uploaded pics of substance on top shelf of cabinets. Customer likes it very cool 66-68 degrees. After replacing thermostat and dropping blower speed, customer will monitor. Drain is clear and dripping steady. Tech opened crawl door where supply trunk is and air flowing out of crawlspace was cold. Supply duct leakage can cause high humidity due to keeping house envelope under a negative pressure. Tech recommends replacing duct system. Crawlspace is very tight. Tech recommends moving duct system to attic. Need to get a smaller tech to find supply leakage and see if we can quot
