Jackson and Sons has provided full-service residential and commercial heating and air conditioning installation, maintenance tune-ups and repair services in Beulaville, NC since 1974.
Read our reviews to learn why your neighbors call us first for their home and business comfort needs in Beulaville, NC, then call us at 919-734-9611 to see what we can do for you.
Local Reviews
for Beulaville, NC
Our Reviews by City
Excellent Service
DAVLIN - Beulaville, NC 28518
They came out quick and same day. Very friendly customer service and explained the issue well. I always have a great experience! I highly recommend this company.
Great service!
HUGHES - Beulaville, NC 28518
Excellent Service and Awesome technician!
Corey - Beulaville, NC 28518
Luis was very professional and very good at explaining the service he was providing. He let us know what he was doing and checking every step of the way and let us know the different options we could take when he was done. We will definitely be using Jackson & Sons again for any future HVAC service and maintenance. Luis went above and beyond and made this a great experience!
Great tech
DEWARD - Beulaville, NC 28518
Awesome
Deward
DEWARD - Beulaville, NC 28518
Awesome service!
Good service. Very nice
RACHEL - Beulaville, NC 28518
Very nice
Jason was awesome!
DEWARD - Beulaville, NC 28518
Awesome Tech
Great Service.
Gene - Beulaville, NC 28518
Very polite and knowledgeable about my HVAC system.
Very professional
Randy - Beulaville, NC 28518
Tyler was very professional and courteous
Kind considerate great service on time answered questions we ask
Sam - Beulaville, NC 28518
Great service
Brenda - Beulaville, NC 28518
Super great service
Kim - Beulaville, NC 28518
Caleb was very professional and explained in detail the problem and was able to fix it. We are repeat customers for a reason.... the service is great. Thank you Caleb.
Prompt and courteous service
Richard - Beulaville, NC 28518
Great service
Sam - Beulaville, NC 28518
Satisfied with service
Kyle W.
FOUND SYSTEM NOT COOLING DUE TO FAILED COMPRESSOR CAPACITOR. REPLACED 40MFD CAPACITOR/ADDED SURGE PROTECTOR. SYSTEM BACK UP AND COOLING.
Jospeh C.
Tech performed ESA on 2 system, tech installed customer supplied t stat tech informed customer on operation of t stat no further issue at this time both systems working properly.
Kyle W.
FOUND SYSTEM #10 VOID OF REFRIGERANT. OIL SUBSTANCE STANDING IN COMPRESSOR COMPARTMENT. POSSIBLY MULTIPLE LEAKS. SPOKE WITH MR. CUPP. TURNED OVER TO COLBY.
Audonel G.
DAVID AND AUDONEL REPLACED A CARRIER PACKAGED HEAT PUMP
Jesse J.
Tech preformed CMA FULL SERVICE on 17 split systems. System number 3 is down due to compressor being shorted to ground. Unit is only 4 years old and compressor falls under warranty. Tech built estimate for warranty compressor and has attached to invoice. System 10 only operates in heat mode, unit does not switch over to cool mode unless manually jumped at board. Recommend demand tech to further diagnosis challenge. System 11 tech found a damaged and unsafe disconnect for the air handler. Tech contacted Ben Pait with luminant and was given approval to replace over the phone. Tech replaced disconnect and continued service of unit. All other systems are operating at this time. Tech has attached performance reports and estimates for any minor repairs needed.
Noah C.
During maintenance tech found corroded indoor coil leaking refrigerant. System is 16 years old. Tech completed maintenance on system. Field supervisor came out to verify findings and discuss solution with homeowner.
Luis R.
Tech found the supply lines were leaking having holes from mice and main truck line is metal duct not sealed cc came and left proposal
Luis R.
Tech found multiple alerts on eco bee stating aux heat running to long last alert was coolant issue unit ran for 4 hour only gone up 3 degrees tech inspected unit and found the common wire to one side of contactor was disconnected tech reconnected wire and tested system found delta t within specs unit is operating correct at this time …… do not get out if German Sheppard is out he not a people dog
Luis R.
Tech did not find any issues with duct work tech did find unit supply is a plenum box with 2 flex supply lines going out each side and room is last on on the line of air flow tech did check unit found indoor coil rusty tech also checked delta t and found lower then normal once tech checked refrigerant pressure tech did find unit was slightly low on refrigerant tech did educate customer on refrigerant levels and informed them on unit might need to be added refrigerant if that’s the case there is a leak homeowner is military and is likely to relocate so they decided to wait till summer to see how unit functions customer did invest in mpa
Jacobo C.
Repair Duct
Kenny C.
Performed ESA. Tech replaced weak dual run capacitor with turbo universal capacitor and installed uv light after homeowners approval.
Dalton B.
DALTON AND AUDONEL REPLACED A GOODMAN SPLIT HEAT PUMP
Romario T.
Kjofashions@yahoo.com Tech found the breaker for the outdoor system tripped. Tech reset compressor breaker during a cooling call and a loud buzzing was heard from the compressor, pressures did not move and lock rotor amps exceeded the limit specs. System is dirty, informed costumer about our ESA program. Tech diagnosed a locked compressor, tech checked compressor windings and for them to be on the Bad Mark, compressor has failed and locked. Mortex Split System is R22 refrigerant, 10+ years of age, Tech requested a field supervisor to provide homeowner with a solution, Scheduled to be here at noon. Heat pump is down as of now. Collected house call fee only by cash.
Open T.
Customer reported no airflow from system. Tech found blower running very rough with high airflow noise. Tech found return flex duct collapsed in on itself in two locations. Return line is 30 feet of 18” flex duct. System is down due to collapsed return. Uploaded pictures. Recently installed Carrier package heat pump. Tech does not have a price for 18” flex replacement in price book. Need to contact customer with quote to replace return. Crawlspace is low and existing collapsed return is touching the ground. Tried to use the other crawl door next to the porch to inspect the remainder of the supply side of system, but could not fit through small access. Took pics through door of drooping insulation. Due to condition, tech recommends replacing whole duct system. Need to have office follow up to provide a solution. Tearing away existing return to pull crawlspace air for a temporary solution is not an option. Crawlspace is dry and dusty and will clog interior surfaces of unit with du
Donald S.
System was on low pressure lockout . Indoor fan is running properly and delay relay to fan is operating properly Outdoor fan will need to be replaced. System needs a thorough cleaning. System is low on refrigerant reset system and it is cooling somewhat. Overall system meets threshold for a supervisor to go over options before motor is ordered.
Open T.
Customer reported no airflow from system. Tech found blower operating correctly. Tech found multiple runs of flex duct completely collapsed. Return runs 20 feet of 18” flex that is collapsed between unit and return side branch box. Return branch box branches into two 16” flex runs. One runs 40 feet to the other side of the house and looks intact. The other 16” return runs five feet from branch box to floor boot and is partially collapsed with ripped insulation. Supply is 18” flex duct that is ripped and waterlogged next to unit for five feet. This flex run goes 15 feet to a supply branch box. Right side 16” flex duct runs 5 feet and is ripped and collapsed. Left side 16” supply is ripped and collapsed for 3 feet of its 18 foot run. To replace only what is compromised ripped, or collapsed, we would need 15 feet of 16” flex, a 16” splice collar, an 18” splice collar, and 35 feet of 18” flex. To redo entire duct system as layed out, we would need to return with 70 feet of 16” flex, a 1
Open T.
Tech is servicing a Trane heat pump.
Wayne T.
WAYNE AND DEMARCUS REPLACED A 4 TON PACKAGED HEAT PUMP
Anthony B.
TECHNICIANS REMOVED THE OLD UNIT AND REPLACED IT WITH A NEW CARRIER SPLIT HEAT PUMP
Logan K.
Tech serviced and cleaned trane package unit along with cleaning the dryer vent
Jesse J.
CMA FULL SERVICE
Jacobo C.
TECHNICIANS REMOVED THE OLD UNIT AND REPLACED IT WITH A NEW SPLIT HEAT PUMP
Josh C.
Tech washed and serviced trane split unit and installed primary float switch
Josh C.
Tech serviced and cleaned lennox package unit
Diante M.
Performed cleaning service and tune up on American Standard package unit.