Wallace NC Heating & Air Conditioning Services

Jackson and Sons has been serving the heating and air conditioning needs of Wallace, NC residents and businesses since 1974.

Our reviews below from your neighbors in Wallace, NC tell the story of our quality, dedication and commitment to customer service.

Recent Jobs and Reviews in Wallace, NC

Rated 5.0 out of 5 stars based on 5 customer reviews

Our Local Reviews by City

Job Locations and Reviews

Kenny C.
Kenny C. Checked in
Tech inspected both duct work and the 2 systems. No challenges with the main unit(5ton). System to back bedroom has clogged and dirty condenser coils, causing low superheat and a low delta t. Low side and high side are within spec, unit will not cool correctly unit coils are cleaned. Recommended cleaning of condenser coils and maintenance plan. Homeowner declined both recommendations. Duct work does need to be replaced. Did inform homeowner both systems do have age on them and nothing last forever. No charge for todays visit due to recent visit.
Wallace, NC 28466
Bryce C.
Bryce C. Checked in
Priced new duct system for main unit which is 5 ton. Home owner stated before she bought home the old unit was taller which she through meant it was bigger than current unit. Stated she thinks she needs bigger unit. Current unit is 5 ton. Explained to homeowner that is the largest residential system you can get .
Wallace, NC 28466
Chris M.
Chris M. Checked in
Home owner wants whole house replumbed….i recommended another plumber for the job.
Wallace, NC 28466
Kyle W.
Kyle W. Checked in
(MAIN SYSTEM) PERFORMED OPERATION TEST FOUND SYSTEM OPERATING WITHIN SPECS. CUSTOMERS MAIN CONCERN IS WITH DUCT SYSTEM. STATED FLOODING FROM STORM CAUSED DAMAGE TO DUCT SYSTEM. INSPECTED DUCTS AND FOUND MULTIPLE FALLEN/COLLAPSED SUPPLY LINES, AND MULTIPLE LINES WITH WATER WITHIN INSULATION. REPLACEMENT OF DUCT SYSTEM IS RECOMMENDED, AND WATER DOES SEEM TO BE MAIN CAUSE OF DAMAGE. (SECONDARY SYSTEM) CHECKED OPERATION AS WELL PER MRS. DARCY. RESET BREAKERS AND FOUND OPERATING WITHIN SPECS. SUPPLY VENTS IN HOME WILL NEED TO BE OPENED DUE TO VENTS BEING CLOSED IN CEILING DUE TO CONCERNS WITH SYSTEM AFTER STORM. SYSTEM IS FUNCTIONAL. UNABLE TO CONTACT MRS. DARCY FOR PAYMENT OR GET EMAIL INFORMATION. BILLING PER JERRY OFFICE WILL NEED TO MAKE CONTACT.
Wallace, NC 28466
Review
Exceptional
Jim - Wallace, NC 28466
Chris M.
Chris M. Checked in
Install customer provide faucet
Wallace, NC 28466
Joshua C.
Joshua C. Checked in
Performed CMA full service on 12 Split Systems. #1 - technician did not find any challenges while servicing this unit. System is cooling properly with a 18 degree delta t. #2 - technician found the system to be not cooling upon arrival. Tech found blower motor to not be operational when given a call for cooling. In addition, the Megohm test revealed the compressor to be failing/failed. Tech turned over to supervisor department. #3 - technician found the system to be cooling properly. Delta t was 19 degrees when tested. Tech would recommend adding EZ trap and primary drain safety switch. #4A - tech found the system to be cooling properly at the time of service. Tech would recommend adding EZ trap and primary safety switch. #4B - technician did not find any challenges while servicing equipment. One recommendation would be to add a safety switch and EZ trap. #5 - tech found no challenges while servicing equipment. Technician found the system to be cooling properly at the time of vis
Wallace, NC 28466
Matthew L.
Matthew L. Checked in
Chance out hose bib had to convert water line from galvanized to pex
Wallace, NC 28466
Matt C.
Matt C. Checked in
Tech washed and serviced unit Customer extended psa
Wallace, NC 28466
Matthew L.
Matthew L. Checked in
Unit is a 7 year old Payne package heat pump. Tech found low voltage fuse blown due to a wire rub where high pressure switch wire was shorted to cabinet. Tech was able to isolate short with electrical tape and replace fuse. Tech removed unnecessary batteries from thermostat and tested system in each mode. No further issues found. Tech recommended regular ESA preventative maintenance on system to keep unit operating efficiently and last as many years as possible. Customer declined saying funds are tight right now. [email protected]
Wallace, NC 28466
Luis R.
Luis R. Checked in
Tech found condenser for number 8 was not operating even with y call. Upon further inspection tech found system completely void of refrigerant tech called Jeff and informed him on finding and got approval for leak search tech added 1 lb of 410a and pressurized system tech found a leak in evaporator coil in a/h in hall way as well as in condenser tech could not pin point exactly where location of leak is on condenser due to wind not allowing tech to get exact confirmation but there is a leak present. Tech spoke with Jeff about leak and recommend replacing due to age and having leaks in both areas. System is heating with heat strips only.
Wallace, NC 28466
Chris M.
Chris M. Checked in
-Performed cma inspection on 12 split systems. Performed inspection of oven hood and make up air. -Split System 2: Signs of heat damage and pitting on compressor contactor. Recommend replacement of contactor. Provided estimate $252.55. Compressor megged as caution. Windings shorting and compressor may be due for failure. Customer should consider replacement of system. -Split System 3: Outdoor fan capacitor tested weak. Provided estimate for replacement of capacitor $202.56. -Split System 5: Signs of heat damage and pitting on compressor contactor. Recommend replacement of contactor. Provided estimate $252.55. -Split System 7: Outdoor fan capacitor tested very weak. Provided estimate for replacement of capacitor $198.14. Outdoor fan motor amperage high. Compressor megged as caution. Windings shorting and compressor may be due for failure. Customer should consider replacement of system. -Split System 8: Blower motor capacitor tested weak. Provided estimate for replacement of capaci
Wallace, NC 28466
Romario  T.
Romario T. Checked in
System #5 Replaced a braze-in high pressure switch and Biflow filter dryer while flowing nitrogen, that was diagnosed by a previous tech, Pressure tested to 300psi. Pulled vacuum below 500 microns. Wired up the pressure switch back in its circuit as it was, factory Charged system with 11lbs of R410a. System is back up and cooling. Repairs were pre-approved.
Wallace, NC 28466
Matthew L.
Matthew L. Checked in
Lobby and front office unit is #1 that was recently installed. Customer is not having issues with unit #2. The challenge with #1 was Honeywell vision pro following an undesired schedule. Tech changed install setup to “non- programmable.” New install Trane system #1 is cooling. They reported that the system not cooling is system #5 for kitchen and laundry. Tech found indoor unit blowing air, but outdoor unit not running. Tech found high pressure switch stuck open. Tech found outdoor fan blade sitting very low on fan motor shaft and fan blade spinning below the round discharge air fan oriface in top panel. Motor shaft looks like blade has slid down shaft. There is a groove where set screw rubbed motor shaft. Tech bypassed high pressure switch and recorded refrigerant pressures before and after adjusting fan blade. Tech securely tightened set screw to motor shaft after adjustment. System is back cooling after adjusting fan blade and bypassing high pressure cutout switch. Tech billed fo
Wallace, NC 28466
Jacobo C.
Jacobo C. Checked in
Unit #1: Offices/Lobby
Wallace, NC 28466
Norman  A.
Norman A. Checked in
Install EZ Trap on IDU-5 per prior approval.
Wallace, NC 28466
Norman  A.
Norman A. Checked in
Added condensate EZ Trap to IDU-10, 8, per prior approval. Replaced heat strip contactor on IDU-9 per prior approval. Replaced outdoor fan motor capacitor on ODU-1, 5, 10 per prior approval. Heat strips still in need of replacement on IDU-9 air handler. System may need further diagnosis now that contactor has been replaced. Identified problem with ODU-5 condenser not coming on when called by thermostat or manually jumper at unit. Demand tech to be dispatched for further diagnosis.
Wallace, NC 28466
Kyle W.
Kyle W. Checked in
FOUND EVAPORATOR COIL COMPLETELY FROZEN UPON ARRIVAL. ALLOWED TO THAW/TESTED DAMPER MOTORS NO CHALLENGES. HAD MULTIPLE HITS WITH LEAK DETECTOR AT CORRODED/RUSTED AREAS OF EVAPORATOR COIL. BRYCE IS HEADED ON SITE.
Wallace, NC 28466
Jared L.
Jared L. Checked in
Tech performed ESA on 1 system found no issues at today’s visit, system working properly at this time. Customer was concerned with ducts tech inspected ducts with no issues.
Wallace, NC 28466
Norman  A.
Norman A. Checked in
Performed cma full service on 12 split systems. Performed inspection of oven hood and make up air. Found fan capacitor on HP-1 tested weak. Provided estimate for replacement of capacitor $196.98. Found fan capacitor on HP-5 tested weak. Provided estimate for replacement of capacitor $200.50. Found compressor capacitor tested weak on HP-10. Provided estimate for replacement of capacitor $211.77. AH-1 evaporator coil leak present. Found duct work poorly insulated and sealed. System over 10 years old, recommend estimate for replacement of system. Found excessive buildup on evaporator coil on AH-4B (kitchen). Cleaned multiple times. Found extreme buildup on evaporator coil on AH-4A. Recommend more frequent replacement of air filter. Recommend installing air filters on return grilles. Found thermostat 10 off upon arrival. Found blown 5A low voltage fuse in air handler. Replaced fuse. Unit currently operating correctly. Found heat strip contactor on AH-9 severely corroded and not pr
Wallace, NC 28466
Kyle W.
Kyle W. Checked in
REPLACED FAILED DUAL RUN CAPACITOR. SYSTEM BACK UP AND RUNNING. INVESTED IN PSA 1 SYSTEM.
Wallace, NC 28466
Review
Randy did a great job in servicing our HVAC systems for the spring and summer season. He took great effort in explaining his work and the state of our HVAC systems. Thanks, Randy!
Dennis - Wallace, NC 28466
Review
Very impressed with service work Randy Kuhnau on our two systems. Request that he make future service calls for us.
Dennis - Wallace, NC 28466
Review
Ben did a a very thorough job in servicing our HVAC systems yesterday
Dennis - Wallace, NC 28466
Review
Impressed with the service work performed by Byrce to our HVAC systems. And Bryce was very informative in providing information on the condition of our systems. Would like for Bryce to come back on future service calls. Thanks.
Dennis - Wallace, NC 28466

 

Dependable Service Throughout Eastern NC

When you need heating or air conditioning repairs, maintenance or system replacements, you need a company you can count on for dependability and quality service. Contact us at Jackson & Sons at 919-734-9611. Our professional team of technicians look forward to providing energy efficient and cost effective solutions to keep your home or business comfortable at all times.

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