Jackson and Sons has been serving the heating and air conditioning needs of Wallace, NC residents and businesses since 1974.
Our reviews below from your neighbors in Wallace, NC tell the story of our quality, dedication and commitment to customer service.
Recent Jobs and Reviews in Wallace, NC
Our Local Reviews by City
- 1, NC (1)
- 7, Beaver Creek, NC (1)
- 9, NC (2)
- Albertson, NC (16)
- Angier, NC (20)
- Atlantic Beach, NC (3)
- Aurora, NC (1)
- Ayden, NC (18)
- Bailey, NC (6)
- Bayboro, NC (3)
- Beaufort, NC (1)
- Benson, NC (10)
- Bentonville, NC (1)
- Bethel, NC (2)
- Beulah, NC (1)
- Beulaville, NC (20)
- Black Creek, NC (2)
- Boon Hill, NC (3)
- Brogden, NC (159)
- Buck Swamp, NC (29)
- Bull Head, NC (1)
- Calypso, NC (5)
- Cary, NC (1)
- Castalia, NC (1)
- Chinquapin, NC (1)
- Clayton, NC (149)
- Cleveland, NC (2)
- Clinton, NC (67)
- Contentnea Neck, NC (1)
- Cove City, NC (3)
- Deep Run, NC (27)
- Dover, NC (2)
- Dudley, NC (100)
- Dunn, NC (9)
- Elizabethtown, NC (1)
- Emerald Isle, NC (20)
- Ernul, NC (3)
- Eureka, NC (1)
- Fairfield Harbour, NC (5)
- Faison, NC (36)
- Falling Creek, NC (5)
- Farmville, NC (22)
- Fork, NC (25)
- Four Oaks, NC (60)
- Fremont, NC (129)
- Fuquay-Varina, NC (3)
- Garner, NC (14)
- Godwin, NC (3)
- Goldsboro, NC (3884)
- Grantham, NC (2)
- Great Swamp, NC (1)
- Greenville, NC (133)
- Grifton, NC (12)
- Grimesland, NC (1)
- Harrells, NC (1)
- Havelock, NC (9)
- Hookerton, NC (14)
- Hubert, NC (3)
- Indian Springs, NC (49)
- Institute, NC (5)
- Jacksonville, NC (9)
- Jason, NC (1)
- Kenansville, NC (12)
- Kenly, NC (68)
- Kinston, NC (197)
- Knightdale, NC (10)
- La Grange, NC (274)
- Lillington, NC (3)
- Limestone, NC (1)
- Lucama, NC (4)
- Macclesfield, NC (5)
- Magnolia, NC (2)
- Mar-Mac, NC (17)
- Micro, NC (2)
- Middlesex, NC (2)
- Morehead, NC (2)
- Morehead City, NC (9)
- Moseley Hall, NC (6)
- Mount Olive, NC (180)
- Nashville, NC (13)
- Neuse, NC (1)
- Neuse Forest, NC (1)
- New Bern, NC (163)
- New Hope, NC (38)
- Newport, NC (1)
- Newton Grove, NC (32)
- North Clinton, NC (1)
- O'Neals, NC (1)
- Oriental, NC (1)
- Pikeville, NC (368)
- Pine Level, NC (5)
- Piney Green, NC (1)
- Piney Grove, NC (2)
- Pink Hill, NC (17)
- Plain View, NC (1)
- Pleasant Grove, NC (3)
- Pollocksville, NC (3)
- Princeton, NC (143)
- Raleigh, NC (2)
- Richlands, NC (1)
- River Bend, NC (3)
- Rocky Mount, NC (43)
- Rose Hill, NC (1)
- Roseboro, NC (6)
- Salter Path, NC (2)
- Saulston, NC (21)
- Selma, NC (77)
- Seven Springs, NC (93)
- Shine, NC (3)
- Sims, NC (2)
- Smithfield, NC (141)
- Sneads Ferry, NC (2)
- Snow Hill, NC (100)
- Southwest, NC (1)
- Stantonsburg, NC (20)
- Stoney Creek Township, NC (35)
- Swansboro, NC (4)
- Tarboro, NC (7)
- Trent Woods, NC (17)
- Trenton, NC (7)
- Turkey, NC (5)
- Vanceboro, NC (8)
- Wake Forest, NC (2)
- Wallace, NC (5)
- Walnut Creek, NC (45)
- Walstonburg, NC (7)
- Warsaw, NC (32)
- Wendell, NC (10)
- WESLEYAN COL, NC (1)
- Wilders, NC (3)
- Willow Spring, NC (2)
- Wilmington, NC (1)
- Wilson, NC (43)
- Wilson Mills, NC (1)
- Winterville, NC (70)
- Zebulon, NC (3)
Job Locations and Reviews
Kyle W.
Stated exam rooms #3 and #4 have low airflow. Found both dampers for these rooms almost fully closed. Opened both dampers and airflow improved significantly. Spoke with Mr. Greggs. Billing today’s invoice.
Wallace, NC 28466
Kyle W.
Tech was informed upon arrival that AC is working properly, but (2) rooms have poor airflow. Both rooms were occupied when tech arrived. Unable to properly diagnose without access to rooms in question. Spoke with Mr. Greggs and collected service fee for today.
Wallace, NC 28466
Chris M.
Sewer line was stopped up between the house and the septic tank.
Wallace, NC 28466
Norman A.
Leaking in bath tub cartridge need be change
Wallace, NC 28466
Chris M.
Looked at 2 water heaters for replacement and 4 toilets that are flushing slow. I recommended they replace both water heaters and 3 of the 4 toilets.
Wallace, NC 28466
Kenny C.
Tech inspected both duct work and the 2 systems. No challenges with the main unit(5ton). System to back bedroom has clogged and dirty condenser coils, causing low superheat and a low delta t. Low side and high side are within spec, unit will not cool correctly unit coils are cleaned. Recommended cleaning of condenser coils and maintenance plan. Homeowner declined both recommendations. Duct work does need to be replaced. Did inform homeowner both systems do have age on them and nothing last forever. No charge for todays visit due to recent visit.
Wallace, NC 28466
Bryce C.
Priced new duct system for main unit which is 5 ton. Home owner stated before she bought home the old unit was taller which she through meant it was bigger than current unit. Stated she thinks she needs bigger unit. Current unit is 5 ton. Explained to homeowner that is the largest residential system you can get .
Wallace, NC 28466
Chris M.
Home owner wants whole house replumbed….i recommended another plumber for the job.
Wallace, NC 28466
Kyle W.
(MAIN SYSTEM) PERFORMED OPERATION TEST FOUND SYSTEM OPERATING WITHIN SPECS. CUSTOMERS MAIN CONCERN IS WITH DUCT SYSTEM. STATED FLOODING FROM STORM CAUSED DAMAGE TO DUCT SYSTEM. INSPECTED DUCTS AND FOUND MULTIPLE FALLEN/COLLAPSED SUPPLY LINES, AND MULTIPLE LINES WITH WATER WITHIN INSULATION. REPLACEMENT OF DUCT SYSTEM IS RECOMMENDED, AND WATER DOES SEEM TO BE MAIN CAUSE OF DAMAGE. (SECONDARY SYSTEM) CHECKED OPERATION AS WELL PER MRS. DARCY. RESET BREAKERS AND FOUND OPERATING WITHIN SPECS. SUPPLY VENTS IN HOME WILL NEED TO BE OPENED DUE TO VENTS BEING CLOSED IN CEILING DUE TO CONCERNS WITH SYSTEM AFTER STORM. SYSTEM IS FUNCTIONAL. UNABLE TO CONTACT MRS. DARCY FOR PAYMENT OR GET EMAIL INFORMATION. BILLING PER JERRY OFFICE WILL NEED TO MAKE CONTACT.
Wallace, NC 28466
Review
Exceptional
Chris M.
Install customer provide faucet
Wallace, NC 28466
Joshua C.
Performed CMA full service on 12 Split Systems. #1 - technician did not find any challenges while servicing this unit. System is cooling properly with a 18 degree delta t. #2 - technician found the system to be not cooling upon arrival. Tech found blower motor to not be operational when given a call for cooling. In addition, the Megohm test revealed the compressor to be failing/failed. Tech turned over to supervisor department. #3 - technician found the system to be cooling properly. Delta t was 19 degrees when tested. Tech would recommend adding EZ trap and primary drain safety switch. #4A - tech found the system to be cooling properly at the time of service. Tech would recommend adding EZ trap and primary safety switch. #4B - technician did not find any challenges while servicing equipment. One recommendation would be to add a safety switch and EZ trap. #5 - tech found no challenges while servicing equipment. Technician found the system to be cooling properly at the time of vis
Wallace, NC 28466
Matthew L.
Chance out hose bib had to convert water line from galvanized to pex
Wallace, NC 28466
Matt C.
Tech washed and serviced unit Customer extended psa
Wallace, NC 28466
Matthew L.
Unit is a 7 year old Payne package heat pump. Tech found low voltage fuse blown due to a wire rub where high pressure switch wire was shorted to cabinet. Tech was able to isolate short with electrical tape and replace fuse. Tech removed unnecessary batteries from thermostat and tested system in each mode. No further issues found. Tech recommended regular ESA preventative maintenance on system to keep unit operating efficiently and last as many years as possible. Customer declined saying funds are tight right now. [email protected]
Wallace, NC 28466
Luis R.
Tech found condenser for number 8 was not operating even with y call. Upon further inspection tech found system completely void of refrigerant tech called Jeff and informed him on finding and got approval for leak search tech added 1 lb of 410a and pressurized system tech found a leak in evaporator coil in a/h in hall way as well as in condenser tech could not pin point exactly where location of leak is on condenser due to wind not allowing tech to get exact confirmation but there is a leak present. Tech spoke with Jeff about leak and recommend replacing due to age and having leaks in both areas. System is heating with heat strips only.
Wallace, NC 28466
Chris M.
-Performed cma inspection on 12 split systems. Performed inspection of oven hood and make up air. -Split System 2: Signs of heat damage and pitting on compressor contactor. Recommend replacement of contactor. Provided estimate $252.55. Compressor megged as caution. Windings shorting and compressor may be due for failure. Customer should consider replacement of system. -Split System 3: Outdoor fan capacitor tested weak. Provided estimate for replacement of capacitor $202.56. -Split System 5: Signs of heat damage and pitting on compressor contactor. Recommend replacement of contactor. Provided estimate $252.55. -Split System 7: Outdoor fan capacitor tested very weak. Provided estimate for replacement of capacitor $198.14. Outdoor fan motor amperage high. Compressor megged as caution. Windings shorting and compressor may be due for failure. Customer should consider replacement of system. -Split System 8: Blower motor capacitor tested weak. Provided estimate for replacement of capaci
Wallace, NC 28466
Romario T.
System #5 Replaced a braze-in high pressure switch and Biflow filter dryer while flowing nitrogen, that was diagnosed by a previous tech, Pressure tested to 300psi. Pulled vacuum below 500 microns. Wired up the pressure switch back in its circuit as it was, factory Charged system with 11lbs of R410a. System is back up and cooling. Repairs were pre-approved.
Wallace, NC 28466
Matthew L.
Lobby and front office unit is #1 that was recently installed. Customer is not having issues with unit #2. The challenge with #1 was Honeywell vision pro following an undesired schedule. Tech changed install setup to “non- programmable.” New install Trane system #1 is cooling. They reported that the system not cooling is system #5 for kitchen and laundry. Tech found indoor unit blowing air, but outdoor unit not running. Tech found high pressure switch stuck open. Tech found outdoor fan blade sitting very low on fan motor shaft and fan blade spinning below the round discharge air fan oriface in top panel. Motor shaft looks like blade has slid down shaft. There is a groove where set screw rubbed motor shaft. Tech bypassed high pressure switch and recorded refrigerant pressures before and after adjusting fan blade. Tech securely tightened set screw to motor shaft after adjustment. System is back cooling after adjusting fan blade and bypassing high pressure cutout switch. Tech billed fo
Wallace, NC 28466
Jacobo C.
Unit #1: Offices/Lobby
Wallace, NC 28466
Norman A.
Install EZ Trap on IDU-5 per prior approval.
Wallace, NC 28466
Norman A.
Added condensate EZ Trap to IDU-10, 8, per prior approval. Replaced heat strip contactor on IDU-9 per prior approval. Replaced outdoor fan motor capacitor on ODU-1, 5, 10 per prior approval. Heat strips still in need of replacement on IDU-9 air handler. System may need further diagnosis now that contactor has been replaced. Identified problem with ODU-5 condenser not coming on when called by thermostat or manually jumper at unit. Demand tech to be dispatched for further diagnosis.
Wallace, NC 28466
Kyle W.
FOUND EVAPORATOR COIL COMPLETELY FROZEN UPON ARRIVAL. ALLOWED TO THAW/TESTED DAMPER MOTORS NO CHALLENGES. HAD MULTIPLE HITS WITH LEAK DETECTOR AT CORRODED/RUSTED AREAS OF EVAPORATOR COIL. BRYCE IS HEADED ON SITE.
Wallace, NC 28466
Review
Randy did a great job in servicing our HVAC systems for the spring and summer season. He took great effort in explaining his work and the state of our HVAC systems. Thanks, Randy!
Review
Very impressed with service work Randy Kuhnau on our two systems. Request that he make future service calls for us.
Review
Ben did a a very thorough job in servicing our HVAC systems yesterday
Review
Impressed with the service work performed by Byrce to our HVAC systems. And Bryce was very informative in providing information on the condition of our systems. Would like for Bryce to come back on future service calls. Thanks.