Ayden NC Heating & Air Conditioning Services

Emailed proposal to install a package heat pump in double wide. He is going to wait and see what exactly is wrong with the system and also talk to his insurance company before making a decision.

Upon arrival tech found belly band ripped causing hot crawl space air to ducts causing them to sweat, tech also found blower very dirty tech fixed float switch and pulled and cleaned blower. No charge per office

Tech found thermostat wire disconnected from outdoor unit not allowing outdoor unit to run. Customer suspects grass cutter. Tech reconnected wire with new connections and new wire nuts. Routed wire under suction line more out of the way. Tech recommends regular preventive maintenance. Left ESA flyer.

Replace wax ring due to it being gone

(Martha’s place cabin) found (1) supply vent out of many showing dust accumulation. Substance does not look to be harmful. This particular supply duct runs almost directly off of supply plenum from air handler and had a much greater amount of airflow. Closed damper partially and airflow is now more balanced throughout all supply ducts. Mr. Hudson stated they will have vent cleaned. Ducts are sealed properly. Also switched fan from ON to AUTO position.

Performed CMA inspection on 8 split heat pump systems and 1 mini split heat pump system. Technician found all systems cooling properly at the time of service. No major challenges were noted during inspection. Minor repairs and recommendations are listed under the estimates. All system performance reports are attached as well. Filters - all filters changed and old ones disposed of. NEW SYSTEMS ADDED - Customer would like David’s house added to the CMA contract. Tech did simple walk around and found (1) split heat pump, and (1) mini split heat pump at this location.

Upon arrival homeowner stated thermostat was blank and unit was not coming on. Tech found float switched triggered due to clogged drain line. Tech flushed out drain line with nitrogen and made sure drain line coming out from house was free of any debris. System came back on. System is now cooling properly at this time, charged for todays visit.

Performed PTU on one system. Found weak dual run capacitor, recommended replacing also recommended investing in service agreement. Sent estimate. Completed duct repair, system is cooling properly at this time. Mail work order.

Performed ESA, no issues found at todays visit. Tech cleaned and serviced system. Recommended plasma air purifier. Wants to wait to talk it over with husband. Also wants a quote on a return grate and cabinet for a 20x25x1 filter.

Tech thoroughly inspected duct system and found branch line collapsed and down from boot at bathroom. Found no further challenges with duct system. Customer approved estimate to repair branch line, also would like to have PTU performed at the same time repair is made. Need to call tomorrow and schedule a time. Mail hard copy of work order.

Women’s bathroom toilet handicap stall keep running Mail hard copy of receipt

Upon arrival tech was informed downstairs thermostat was not keeping up. Tech inspected 2 zone system and found the downstairs zone was stuck closed and not opening even with a call. Tech manually opened damper to get air flow back downstairs. Will need to replace motor for zone damper. Emailed estimate to homeowner and informed them to give us a call when they are ready to move forward. System is back operational.

25’ of 12” crossover line needs replacement. Spoke with Mr. Orcutt pricing was declined using our materials. Customer has a box of duct work on site that can be used. Spoke with Jerry on pricing to replace customer supplied duct line, and was unable to reach Mr. Orcutt any longer. Billed for today’s invoice unable to discuss repairs any further.

Customer cancelled

Tightened kitchen sink faucet and reconnected it to the water lines…customer stated she fixed the water heater by resetting it. Faucet will need to be replaced soon because sprayer diverter is not working right and we can’t get parts for it.

Tech found under pinning in crawlspace. Home is a moble home, can not fix metal duct line. Recommended ESA, charged house call for todays visit.

Tech found thermostat satisfied at 66 and found unit operating properly. Customer complained that the den gets hotter than the rest of the house and was interested in purchasing a portable AC for backup. Tech informed them that the AC should be able to maintain the entire house. Tech found the den is the biggest room with a sliding glass door and a window causing more heat load. Tech inspected ductwork and found multiple leakages that are more obvious when cold air is moving through ducts. Tech also found no adjustable dampers and ductwork should be updated and adjustable dampers installed to balance airflow. Tech explained that a portable air conditioner unit can be installed to temporarily supplement that 1 room. Tech also explained system can freeze up with 67 degree return and recommends running thermostat no lower than 68. Customer will call if they want ductwork quote.

Upon arrival tech was informed there was standing water in the drain. Tech found system cut out on pan safety switch. Blew drain line out with nitrogen and brushed drain. Tech poured multiple bottles of water through in pan to make sure drain was cleared. Didn’t see anymore water going into secondary drain. System is back operational at this time.

[email protected] Tech found the Ecobee resetting after making a call for cooling. System only runs for 3-5 seconds and then shuts off. Condenser contactor did read 25ohms, no visual low voltage wire shorts were present, 3amp fuse was not blown, tech suspects the Ecobee is shorted/faulty. Tech removed the Ecobee thermostat and jumped out the Y the R, upon troubleshooting the system, 24v was lost and only 15v was present at the condenser. The airhandler has a mobile home style breaker which had voltage bouncing around, 247v to 192 to only 20v. Tech could not get the breaker to send constant 240v. Water was coming out of the breaker and tech noticed that the bottom of the airhandler cabinet was wet under the insulation. The filter that was removed was extremely dirty and part of the indoor coil was dirty as well, system is in need of maintenance. Tech informed the homeowner about the findings and recommended to have an electrician replace the mobile home style 60 amp breaker to furth

Upon arrival tech was informed system seemed like it was not cooling. Tech inspected both air handler and condenser. Pressures and sub cool were good. Air handler had a really high initial static pressure. Began inspecting return and found filter extremely dirty with sheet rock dust. Removed filter and static pressure dropped. Adjust fan speed from tap 2 to tap 3. Told homeowner to get new 14x30x1 filter and to give it a few days to see if that helped. Everything else with system was within specs.

Tech returned to drop off filters

Tech performed ptu on carrier split heat pump Tech found no challenges Tech installed ez trap on drain line for proper drain line maintenance in the future, system is draining properly Customer didn’t invest in esa Will need (1) 14x20x1 and (1) 20x25x1 filter dropped off

Performed ESA on inside portion of air handler, tech recommended plasma air due to dog hair on evaporator coil, tech cleaned off coil and drained condensate line. No issues at todays visit. Tech serviced air handler.

VERIFIED COMPRESSOR IS SHORTED TO GROUND. BUILT ESTIMATE FOR WARRANTY COMPRESSOR REPLACEMENT/MAINTENANCE. WILL CALL WHEN DECISION IS MADE.

Performed routine maintenance per energy savings agreement. Technician was unable to find any challenges while servicing equipment today. The system is heating and cooling properly and holding a delta t of 20 degrees. Customer concern - customer stated that when the heat was on, the downstairs portion of the home was very cold. They said they had to turn it up to 75 in order for it to feel warm downstairs. Technician examined supply temps to both the downstairs and upstairs. Technician found the supply temperatures to be identical. Technician discussed a couple of explanations with the customer for this. 1st is that heat will rise and with the vents being in the ceiling, warm air will tend to stay near the top part of the living space. 2nd is that their new equipment is 2 stage equipment. With the heat being set lower on the 2 stage equipment, the system is not using 100% power to keep the space warm. When they bump the heat up to 74-75, the system is then using full power to heat the