Ayden NC Heating & Air Conditioning Services

Jackson and Sons has provided full-service residential and commercial heating and air conditioning installation, maintenance tune-ups and repair services in Ayden, NC since 1974.

Read our reviews to learn why your neighbors call us first for their home and business comfort needs in Ayden, NC, then call us at 919-734-9611 to see what we can do for you.

Recent Jobs and Reviews in Ayden, NC

Rated 4.9 out of 5 stars based on 18 customer reviews

Our Local Reviews by City

Job Locations and Reviews

Matt C.
Matt C. Checked in
Tech returned to drop off filters
Ayden, NC 28513
Matt C.
Matt C. Checked in
Tech performed ptu on carrier split heat pump Tech found no challenges Tech installed ez trap on drain line for proper drain line maintenance in the future, system is draining properly Customer didn’t invest in esa Will need (1) 14x20x1 and (1) 20x25x1 filter dropped off
Ayden, NC 28513
Kenny C.
Kenny C. Checked in
Performed ESA on inside portion of air handler, tech recommended plasma air due to dog hair on evaporator coil, tech cleaned off coil and drained condensate line. No issues at todays visit. Tech serviced air handler.
Ayden, NC 28513
Kyle W.
Kyle W. Checked in
VERIFIED COMPRESSOR IS SHORTED TO GROUND. BUILT ESTIMATE FOR WARRANTY COMPRESSOR REPLACEMENT/MAINTENANCE. WILL CALL WHEN DECISION IS MADE.
Ayden, NC 28513
Joshua  C.
Joshua C. Checked in
Performed routine maintenance per energy savings agreement. Technician was unable to find any challenges while servicing equipment today. The system is heating and cooling properly and holding a delta t of 20 degrees. Customer concern - customer stated that when the heat was on, the downstairs portion of the home was very cold. They said they had to turn it up to 75 in order for it to feel warm downstairs. Technician examined supply temps to both the downstairs and upstairs. Technician found the supply temperatures to be identical. Technician discussed a couple of explanations with the customer for this. 1st is that heat will rise and with the vents being in the ceiling, warm air will tend to stay near the top part of the living space. 2nd is that their new equipment is 2 stage equipment. With the heat being set lower on the 2 stage equipment, the system is not using 100% power to keep the space warm. When they bump the heat up to 74-75, the system is then using full power to heat the
Ayden, NC 28513
Open T.
Open T. Checked in
Tech was unable to open air handler due to electrical box blocking front of unit. Homeowner is going to call electrician to move box so we can access unit. Will call when completed.
Ayden, NC 28513
Ricardo  T.
Ricardo T. Checked in
Tech performed maintenance per energy savings agreement tech found no challenges at today’s visit system is operating correctly at this time. Suggested plasma pure air to homeowner sent estimate is Interested maybe next visit.
Ayden, NC 28513
Kyle W.
Kyle W. Checked in
30+ YEAR OLD ELECTRIC FURNACE BLOWER BEARINGS ARE NOISEY UPON STARTUP. AMP DRAWS/CAPACITOR WITHIN SPECS. DECLINED ALL RECOMMENDATIONS.
Ayden, NC 28513
Review
Very Good
Robert - Ayden, NC 28513
Open T.
Open T. Checked in
Tech found no difficulties at this time.
Ayden, NC 28513
Joshua C.
Joshua C. Checked in
Performed scheduled full service maintenance on 8 heat pumps, 1 mini split, changed filters, washed coils, checked capacitors, motor amps, drain traps, heat strips, T-stats.
Ayden, NC 28513
Romario  T.
Romario T. Checked in
Old Oil furnace, system is located in a closet. found a flue pipe rusted out, tech found no voltage going to the W(heat) call from the thermostat, switched from heat to off multiple times from the mercury style thermostat and system intermittently started up heat. Diagnosed a bad thermostat along with a 2 relays, at the oil furnace. Duct work is missing insulation on some branch lines. Due to the flue pipe being rusted out and potential high repair costs, a field supervisor was requested to provide a solution to the homeowner. AC condenser is 20+ years old. System would need to be off for now due to safety purposes. [email protected]
Ayden, NC 28513
Juan  R.
Juan R. Checked in
25TPA748A003/FV4CNF005L00
Ayden, NC 28513
Luis R.
Luis R. Checked in
Tech found system standing pressures was 71 once system turned on suction drop to 30 psi and low pressure switch cut unit off. Tech informed customer of findings and educated on next steps were to perform leak search and find location of leak. Customer agreed tech found evaporator coil leaking. Tech spoke with office and found warranty had gave out in October of of 2021. Tech informed customer of findings and informed them of potential damages to the compressor due to low refrigerant and moisture. Tech called in a mandatory to give best solution to customer. Tech collected for today’s visit via check.
Ayden, NC 28513
Noah C.
Noah C. Checked in
Upon arrival tech found compressor not running at condensing unit, compressor was in an internal overload. Tech cooled compressor and started system. Tech monitored refrigerant pressures and found suction pressure immediately dropping into the negative. Pressures stayed the same in heat and cool mode. Tech suspects restriction in system. Tech informed customer, customer is going to call company that installed system to come out and make repairs as system is under warranty. Tech collected $87.00 plus tax by card per house call fee.
Ayden, NC 28513
Kyle W.
Kyle W. Checked in
FOUND SYSTEM RUNNING PROPERLY IN BOTH HEATING/COOLING UPONA ARRIVAL. FURTHER INSPECTED FOUND STANDING WATER INSIDE SECONDARY FLOAT SWITCH DUE TO CLOGGED DRAIN LINE. CLEARED DRAIN LINE/TESTED DRAINAGE. SYSTEM COOLING PROPERLY AT THIS TIME. INVESTED IN PSA (1) SYSTEM. SCHEDULE 1ST VISIT. COLLECTED VIA PHONE.
Ayden, NC 28513
Review
Great!
Robert - Ayden, NC 28513
Matthew L.
Matthew L. Checked in
Customer reports master bedroom being too cold in the winter time. Also reports house is 68 or 69 degrees when set on 66 on 100 degree days. Tech uploaded pictures of entire duct system. Duct is all intact and no insulation is missing. It is almost fully sheet metal and may be original to older house. Tech found no supply or return air leakage or missing insulation. Bedroom that is too cold is fed from the smaller of the two supply trunks exiting furnace supply side. The smaller branch travels 270 degrees behind and to the side of the furnace. Supply temperatures from the two bedroom vents are 129 and 127 degrees. Bedroom across the hall is 134. Living room is 135. Tech recommends improving attic insulation and focusing insulation on the corner of attic above master bedroom. We can also provide a free quote on duct redesign and replacement or adding a mini split to master bedroom. No housecall per Premium agreement. Uploaded pictures.
Ayden, NC 28513
Open  T.
Open T. Checked in
-Performed Cma inspection on split systems at 7 locations and 1 mini split system. -Hiding house: Outdoor fan capacitor tested weak. Provided estimate for replacement $202.56. -Orchard house: Outdoor fan capacitor tested weak. Provided estimate for replacement $202.56. -Martha’s House: Found EZ Trap installed at air handler drain line on all systems except Martha’s House & Beula Land locations. Recommend installation of EZ Trap to properly clean drain line trap at future services. provided estimate $138.80 per system. -Beula Land: Found EZ Trap installed at air handler drain line on all systems except Martha’s House & Beula Land locations. Recommend installation of EZ Trap to properly clean drain line trap at future services. provided estimate $138.80 per system. -Customer requests to add Luke’s House to future services. -All systems cooling properly at this time.
Ayden, NC 28513
Romario  T.
Romario T. Checked in
Found a failed dual run 40/5 capacitor. Tech received approval for the repairs over the phone by Ms.Phillips. Tech educated the homeowner about ESA(maintenance) but would like to wait on that for now. System is back up cooling. [email protected]
Ayden, NC 28513
Jacobo C.
Jacobo C. Checked in
JACOB AND JUAN REPLACED A GOODMAN SPLIT HEAT PUMP IN THE OFFICE
Ayden, NC 28513
Review
Great!
Robert - Ayden, NC 28513
Romario  T.
Romario T. Checked in
Found the ceiling destroyed by the HVAC drain. Drain pan is full of water, primary drain was extremely clogged. Existing Safety switch was not installed properly at the drain pan and was acting faulty. Costumer approved pumping out water of the drain, unclogging the primary drain line, replacing an overflow drain pan switch and invested in PSA yearly for 2 visits. Exiting equipment was installed by another individual. Found metal duct branch line slightly open, costumer approved connecting it back in place. Tested the drain line 3 times and aux safety switch as well. Drain pan is free of water and draining properly at this time. Damages to the ceiling was not caused by us. Furnace is different brand than the coil and AC condenser. [email protected]
Ayden, NC 28513
Jacobo C.
Jacobo C. Checked in
Goodman 2.0-Ton Heat Pump w/ Air Handler
Ayden, NC 28513
Romario  T.
Romario T. Checked in
Building with the (lost and found box in the front porch). Found an inflated failed turbo capacitor. 2011 system. Hard start kit was installed by someone to help the compressor start up. System needs to operate to fully test out the performance on the system. Due to age and already having to add a hard start kit to the system to help it run a bit longer, system replacement is recommended. Tech spoke with Sammy and wants chris Sasser to give him a quote on system replacement due to the expensive repairs. Costumer approved paying the house call fee with the card on file. Sammy Hudson (252)320-4765
Ayden, NC 28513
Spencer C.
Spencer C. Checked in
Tech preformed esa maintenance per energy savings agreement tech found water inside unit touching wires tech then saw drain line backed up tech cleared it out as well the water inside unit system is heating and cooling properly at this time. Homeowner wants to renew esa for $265.81 but not home tech billed out homeowner per office.
Ayden, NC 28513
Joseph C.
Joseph C. Checked in
Tech can hear a whistling noise coming from outside of unit that sounds like an air gap. Tech removed coil compartment door and completely resealed Amd whistling noise is still present. Tech was able to shove a paper towel through gap underneath equipment gap and noise will start to buffer. Bottom of equipment is completely rusted out due to previous drainage issues. Tech believes bottom of equipment is cracked. tech silicone around gap underneath equipment and noise has dissipated for the most part. Highly recommend replacement of equipment. Tech is unable to get up with customer regarding findings
Ayden, NC 28513
Review
All should be under warranty
FRED - Ayden, NC 28513
Review
Great service as always
JOYCE - Ayden, NC 28513
Review
Great experience with Jackson and Sons, Will Moreno was on top of his game. Very polite, knowledgeable, thorough and professional. Could not have been more impressed.
Neal - Ayden, NC 28513
Review
always great service
BUDDY - Ayden, NC 28513
Review
Perfection
CHEYENNE - Ayden, NC 28513
Review
Great Service!
Dana - Ayden, NC 28513
Review
Service
Connie - Ayden, NC 28513
Review
KEEPS MY SYSTEM RUNNING
Buddy - Ayden, NC 28513
Review
Great service!
JOSH - Ayden, NC 28513
Review
Very professional. Best tech we ever had.
Fred - Ayden, NC 28513
Review
Wonderful service
Joyce - Ayden, NC 28513
Review
Cuyler did a great job. My mom, Joyce said he was very kind and spent time explaining everything to her.
JOYCE - Ayden, NC 28513
Review
Great service!...exceptional customer service skills
Debbie - Ayden, NC 28513
Review
Great service, went beyond
Doris - Ayden, NC 28513
Review
Great job!
Roy - Ayden, NC 28513

 

Dependable Service Throughout Eastern NC

When you need heating or air conditioning repairs, maintenance or system replacements, you need a company you can count on for dependability and quality service. Contact us at Jackson & Sons at 919-734-9611. Our professional team of technicians look forward to providing energy efficient and cost effective solutions to keep your home or business comfortable at all times.

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