Jackson and Sons has been serving the heating and air conditioning needs of Snow Hill, NC residents and businesses since 1974.
Our reviews below from your neighbors in Snow Hill, NC tell the story of our quality, dedication and commitment to customer service.
Recent Jobs and Reviews in Snow Hill, NC
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Job Locations and Reviews
Kenny C.
Performed ESA, tech found fan motor over amping. Tech replaced fan motor after homeowners approval. System is properly running at this time. Homeowner extended esa 1yr.
Snow Hill, NC 28580
Kenny C.
Performed ESA, tech installed 2 hard start kits and replaced a media filter after homeowners approval. Homeowner extended 2 system 1yr.
Snow Hill, NC 28580
Kenny C.
Tech dropped off 2 filters
Snow Hill, NC 28580
Matthew L.
Tech did not get a Y call to unit from thermostat. Tech jumped unit out and it came on. Tested 40/7.5 dual capacitor and found it reading 11% weak at 35.7uf on HERM side and 30% weak on FAN side at 5.3uf. There is no common wire connected behind thermostat. Tech replaced AA batteries for testing. No change. Tech found Yellow wire broken. Tech connected Black instead of Yellow for Y circuit and connected Blue for common instead of having batteries. System is back cooling after swapping thermostat wires. Burners lit in heat mode, but took 2 tries. Burners need to be cleaned. First visit in six months. Wants to alternate services upstairs and downstairs. Each system once per year. Replaced capacitor and collected for repairs.
Snow Hill, NC 28580
Matthew L.
Tech found upstairs system void of refrigerant. Tech pressurized system and found outdoor coil distributor has rubbed on discharge line and leaked entire refrigerant charge. Tech let office know of findings. Mike Acree is running mandatory. Customer chose repair. Tech flowed nitrogen while brazing leaking distributor tube and replaced filter drier. Separated remaining tubes with foam tape. System passed nitrogen pressure test at 200 psi and standing vacuum test at 280 microns. Tech recharged system with 10 lbs 8 oz of new R410a plus 9 oz for 30 foot line set and tested system. No further issues found.
Snow Hill, NC 28580
Review
Kyle W.
FOUND SUCTION PRESSURES SLIGHTLY HIGH, AND VERY LOW SUPERHEAT UPON ARRIVAL. BLOWER SPEED TAPS WERE PREVIOUSLY MOVED FROM 3 TON, TO 2 TON SETTING BASED ON HISTORY. SET CFM TO HIGH TO INCREASE 2 TON TAP SPEED, AND PRESSURES STILL SLIGHTLY OFF. MOVED SPEED TAP TO 2.5 TON SETTING AND NORMAL SPEED, PRESSURES STABILIZED WELL WITHIN SPECS. SYSTEM UP AND COOLING.
Snow Hill, NC 28580
Landen H.
Tech washed and serviced both units and found no challenges at this time tech did find humidifier condensate line to be backed up tech cut and installed union and used nitrogen to clear line water is now draining properly. Customer extended 2 sys PSA via card 736.16
Snow Hill, NC 28580
Landen H.
Tech washed and serviced both units and found no challenges at this time units are in great condition and both have a delta t of 20 and greater. Customer extended 2 sys PSA via card 736.16
Snow Hill, NC 28580
Landen H.
Tech washed and serviced unit and found pull out disconnect to be in ruff shape after tech pulling disconnect and reinstalling compressor and fan would not come back on tech pulled disconnect again to inspect and found that the copper tab has completely come apart having another tech stop by after lunch with new pull tab. Tech recommended replacing Uv bulb customer was not interested at this time. Tech found no other challenges at this time.
Snow Hill, NC 28580
Kyle W.
FOUND DISCHARGE TEMPERATURE SENSOR/LOW HIGH PRESSURE SWITCH PLUG WITH LOOSE CONNECTION CAUSING CONDENSER TO INTERMITTENTLY SHUT DOWN. TIGHTENED CONNECTION AND CYCLED SYSTEM FOR SEVERAL MINUTES WITH NO FURTHER CHALLENGES. WARRANTY.
Snow Hill, NC 28580
Kenny C.
Performed ESA, homeowner left before maintenance was completed. Tech washed and serviced unit. No issues at todays visit.
Snow Hill, NC 28580
Kenny C.
Performed ESA, recommended surge protection. Husband deals with maintenance and was not present. Spoke with wife.
Snow Hill, NC 28580
Joseph C.
Tech returned to inject leak freeze.
Snow Hill, NC 28580
Joseph C.
Tech performed ESA on 1 system found leak in evaporator coil, field supervisor out to verify challenges. Customer wants us to return Friday to install leak freeze ONLY Joseph from now on to service equipment.
Snow Hill, NC 28580
Matthew L.
Spoke with Mr. Jody Tyson, he wanted leak freeze added to system. Joseph Clarke is scheduled to return to install. Send Joseph Clarke only here and to Mr. Tyson’s home for all preventative maintenance!!!
Snow Hill, NC 28580
Kenny C.
Performed ESA, homeowner was not home at the time of maintenance. Tech performed outside portion only. No issues at todays vist.
Snow Hill, NC 28580
Kenny C.
Performed ESA, upon arrival tech found 5ft of snake skin underneath unit. Tech inspected the area around where snake skin was found. Informed homeowner of situation. No issues at todays visit, cleaned and serviced unit. Recommended surge protection.
Snow Hill, NC 28580
Kenny C.
Performed ESA, tech washed and serviced unit.
Snow Hill, NC 28580
Kenny C.
Performed ESA, tech found 2 leaks inside evaporator coil and compressor in the caution. Homeowner wants to hold off for right now. Homeowner extended ESA.
Snow Hill, NC 28580
Romario T.
Tech replaced a blower belt on the system that serves the front office (gas pack), costumer also stated the system was not heating. 1 bolt that secure the motor were replaced due to breaking during the repair. System was not heating due to the old belt being worn and loose and not allowing the blower wheel to not produce the correct CFM for the for the heat exchanger, system was locked out on heat mode. Tech also replaced the ceiling tiles that were damaged due to the condensate leak under service warranty. System is operating correctly at this time.
Snow Hill, NC 28580
Review
Luis R.
Tech found a leak in evaporator coil as well as vs blower motor earring are starting to fail electric heat was bypassed by someone else due to not engaging blower when called for electric heat. Tech informed customer and called office they scheduled for Monday for field supervisor to come out give best solution.
Snow Hill, NC 28580
Romario T.
Carrier gas pack(front office) the P-Trap was found pointing up, not allowing the water to flow out of the drain pan. Overflow from the drain pan ran down the supply plenum and down to the office section. 3- 2x4 ceiling tiles were damaged. Tech did find the blower belt cracked in multiple places, costumer agreed to order the OEM belt and replace it. Flushing out the drain pan will be needed when we return to replace the belt to assure proper water flow. Estimate for the belt replacement was approved. No house call charge due to recent CMA visit.
Snow Hill, NC 28580
Noah C.
Upon arrival tech found system very low on refrigerant. Tech gave options of performing a leak search and giving a repair price or charging system back up with option of leak freeze. Customer opted to charge system back up and inject leak freeze. Tech injected leak freeze and began adding refrigerant, systems holds 15lbs of R410A. Tech added about 3lbs and pressures rose but TXV began to freeze. Tech suspected failing TXV but added 2 more pounds of 410A and system began cooling. System is cooling with an 18 degree delta t. Indoor temp dropped from 85 to 82 before techs departure. Tech collected $1,153.44 by card.
Snow Hill, NC 28580
Matt C.
Tech washed and serviced unit Customer extended esa
Snow Hill, NC 28580
Wayne T.
25SCA548A003, FJ4DNXD60L00
Snow Hill, NC 28580
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