Snow Hill NC Heating & Air Conditioning Services

Jackson and Sons has been serving the heating and air conditioning needs of Snow Hill, NC residents and businesses since 1974.

Our reviews below from your neighbors in Snow Hill, NC tell the story of our quality, dedication and commitment to customer service.

Local Reviews
for Snow Hill, NC

Jackson & Sons Rated 4.9 out of 5 stars based on 95 customer reviews

Our Reviews by City

1, NC (1)
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Ayden, NC (18)
Fork, NC (25)
Kenly, NC (64)
Selma, NC (72)


Map of Snow Hill, NC 28580

Quick and easy




Review of Jackson & Sons

Just dropped off some filters from the last service!

Snow HillNC28580 35.365-77.6525

Map of Snow Hill, NC 28580

Great Service




Review of Jackson & Sons

Great service but I wish their techs had the filters for the service with them that they are supposed to. Every time they forget them and “promise” to run them by!

Snow HillNC28580 35.365-77.6525

Map of Snow Hill, NC 28580

Excellent Service!




Review of Jackson & Sons

I had an issue with my heating and the technician Romario Torres was here within the hour! He was very knowledgeable and an awesome guy to work with. He quickly and efficiently diagnosed the problem. I am highly satisfied with the service that was provided. I will be using their service again and suggest them to anyone who needs their unit serviced!

Snow HillNC28580 35.595-77.7

Map of Snow Hill, NC 28580

Excellent Service




Review of Jackson & Sons

Snow HillNC28580 35.445-77.8125

Map of Snow Hill, NC 28580

Excellent Service!




Review of Jackson & Sons

Snow HillNC28580 35.4525-77.675

Map of Snow Hill, NC 28580

Great Job!




Review of Jackson & Sons

Love the new Mni Split!

Snow HillNC28580 35.365-77.6525

Map of Snow Hill, NC 28580

Excellent Service




Review of Jackson & Sons

I want him to come to our house every time Josh is awesome

Snow HillNC28580 35.4475-77.7425

Map of Snow Hill, NC 28580

Great




Review of Jackson & Sons

Snow HillNC28580 35.4325-77.7325

Map of Snow Hill, NC 28580

Great




Review of Jackson & Sons

Josh Clark serviced my unit. Found no problems. He was a very nice young man

Snow HillNC28580 35.45-77.6625

Map of Snow Hill, NC 28580

Great service!




Review of Jackson & Sons

Great technician knew what he was doing explained the problem well very satisfied with the service.

Snow HillNC28580 35.4225-77.63

Great Service




Review of Jackson & Sons

Snow HillNC28580 35.455-77.6925

Great service and helpful staff




Review of Jackson & Sons

Luis Rivera did a great job and immediately got to work finding out the problem. When he came back with the parts he wasted no time getting our unit back up and running.

Snow HillNC28580 35.4525-77.6875

Great service




Review of Jackson & Sons

Kyle is very knowledgeable and courteous. He was a pleasure to be around.

Snow HillNC28580 35.4375-77.68

Excellent and Polite!




Review of Jackson & Sons

Very pleased and satisfied!

Snow HillNC28580 35.44-77.68

Excellent service




Review of Jackson & Sons

Good worker

Snow HillNC28580 35.3875-77.6625

Excellent service!!




Review of Jackson & Sons

Snow HillNC28580 35.4275-77.65

Maintenance




Review of Jackson & Sons

Snow HillNC28580 35.4525-77.675

Excellent Service




Review of Jackson & Sons

Hopefully Mr. Rivera will be the technician to return for next service date.

Snow HillNC28580 35.4025-77.76

Excellent service




Review of Jackson & Sons

Snow HillNC28580 35.4475-77.7425

Great service




Review of Jackson & Sons

Snow HillNC28580 35.4725-77.785

New AC unit Installation




Review of Jackson & Sons

Snow HillNC28580 35.4125-77.6925

Great service




Review of Jackson & Sons

Great service

Snow HillNC28580 35.43-77.6425

Great service




Review of Jackson & Sons

Snow HillNC28580 35.4225-77.645

Great service very polite.




Review of Jackson & Sons

Snow HillNC28580 35.445-77.69

Perfectly great service




Review of Jackson & Sons

Tech was very polite , friendly, educated on system service , worked in a timely manner , neat job, & professional.

Snow HillNC28580 35.43-77.6425

Spencer C.

Spencer C.

Tech found y signal at condenser but unit not running due to a broker pressure switch wire. Tech repaired wire and found system operating properly. Tech also recommended maintenance plan. Customer agreed to premium.

Near Central Dr, Snow Hill, NC 28580
Kyle W.

Kyle W.

PERFORMED ESA ON (1) CARRIER PACKAGE HEAT PUMP. MR. KIRKMAN NOT PRESENT DURING SERVICE. UNABLE TO CONTACT REGARDING ESA RENEWAL. BUILT ESTIMATE. NO INSIDE WORK PERFORMED.

Near Thaggard Dr, Snow Hill, NC 28580
Bryce C.

Bryce C.

Didn’t want field supervisor out

Near Mewborn Church Rd, Snow Hill, NC 28580
Ronnie P.

Ronnie P.

Tech performed ESA on 3 systems. Both R-22 evaporator coils got consistent hits on leak detector. Tech called field supervisor, supervisor asked tech to talk to homeowner first before him being sent out here. Homeowner opted to try and hold off until the end of summer before replacing systems. One system megged green (200) and the other was in the yellow, homeowner is aware of status of systems. Both systems in home back up and running upon departure. System in B&B home, tech could smell gassy odor in attic, could not determine if any pipes needed to be tightened, homeowner asked if senior tech could be dispatched out sometime soon this week to determine if gas line needs to be adjusted. System is left as is (powered off at thermostat upon arrival). Bill out renewal per homeowner request and office approval.

Near Mewborn Church Rd, Snow Hill, NC 28580
Kyle W.

Kyle W.

PERFORMED ESA ON (2) TRANE HEAT PUMP SYSTEMS. FOUND 2005 MODEL DOWNSTAIRS SYSTEM DUAL RUN CAPACITOR COMPLETELY FAILED. R22 COMPRESSOR PULLING 15 AMPS/WINDINGS READING WITHIN CAUTION RANGE. DECLINED FIELD SUPERVISOR AND REPAIRS AT THIS TIME.

Near E Wayne Rd, Snow Hill, NC 28580
Spencer C.

Spencer C.

Tech found disconnect left out. Tech put disconnect in and found system operating properly.

Near Hull Rd, Snow Hill, NC 28580
Spencer C.

Spencer C.

Tech found compressor running with near equal pressures. Tech energized the reversing valve and heard it click but not pressure shift. This indicates the compressor is not pumping due to leaky valves. Compressor will have to be replaced. Evaporator coil is very corroded with multiple rub spots indicating a leak in the near future. Contactor is also worn. Disconnect has been bypassed. Unit is 16 years old and repair price would be near replacement price. Field supervisor is on the way.

Near Sturbridge Dr, Snow Hill, NC 28580
David  S.

David S.

Tech found relay wired up with NO and NC contacts backwards causing the blower to run constantly. Tech corrected wiring and found blower cycling on and off with g signal.

Near Winding Ln, Snow Hill, NC 28580
Josh C.

Josh C.

Dropped off 2 14x24x1 filters

Near Grays Mill Rd, Snow Hill, NC 28580
Josh C.

Josh C.

Performed routine maintenance per energy savings agreement. Initially the technician did not have any problems with the system operating. However, when the service was almost complete, the blower motor would engage and not turn off. This is a challenge previously noted by another technician. The blower relay has been replaced and the problem persists. Additionally, while the system was running in cool mode, the technician disconnected the green thermostat wire so the thermostat would no longer call for the blower, and it stayed on. Demand tech will be scheduled per office

Near Winding Ln, Snow Hill, NC 28580
Josh C.

Josh C.

Performed 2 system preventative maintenance per Energy Savings Agreement. Upstairs - technician did not find any challenges with system performance today. The system is heating properly and holding a delta t of 20+ degrees. Downstairs - technician was unable to find any issues with system performance today. The system is heating properly with a delta t of 20 degrees. One thing of concern that the technician had was the contactor. It is emitting a buzzing noise (captured on video). This can indicate a potential failure if not addressed. This would result in system downtime and a service call to repair, technician recommended replacing today under the TRANE 10 yr parts warranty. Customer declined. Technician was unable to access crawlspace as the entrance is too narrow, for full crawlspace inspection, will need a smaller technician.

Near Eden Church Rd, Snow Hill, NC 28580
Matthew L.

Matthew L.

Tech confirmed ignition failure 1 flash before replacing ignition control. Tech replaced ignition control board under full warranty and found 24 volts not going to gas valve. Tech found manually reset rollout switch tripped. Tech reset rollout. Tech started system up and found natural gas manifold pressure over fired at over 7” WC. Tech reduced manifold pressure to 3.5” WC per data plate. Tech left replacement ignition control in system due to symptom of 15 volts being sent to gas valve all the time before with original board. Tested new board after resetting rollout and corrected gas pressure. No unusual voltage found. New board is sending 28 volts to gas valve each time without issue and 0 volts when call for heat ends. Put warranty label on original board. Customer not home at time of repair. Full warranty.

Near W Greene St, Snow Hill, NC 28580
Matthew L.

Matthew L.

Tech had a 1 flash for ignition failure. Tech recorded 15 volts on the two wires going to gas valve all the time. 15 volts is being sent out of the board all the time whether system is calling or not. Tech confirmed rollout and high limit are both closed. Tech got video of irregular voltage. After cycling line voltage to unit to clear lockout, gas pack heated normally. Board is intermittently not sending correct voltage to gas valve. Need to replace board under full warranty. Customer needs to leave at 11:30 am tomorrow, but we can access package unit outside.

Near W Greene St, Snow Hill, NC 28580
Noah C.

Noah C.

Upon arrival tech found gas pack not running with an ignition failure fault. Tech reset system and found gas valve not opening, gas valve was only receiving 13v. Tech traced wiring and found a loose wire at polarized plug, tech secured wire and wrapped with tape. Tech reset system and burners lit properly. Tech checked gas pressures at inlet and manifold and found them to be within spec per manufacture. System back up and heating, no charge per install warranty.

Near W Greene St, Snow Hill, NC 28580
Arturo  A.

Arturo A.

Tech performed maintenance per energy savings agreement. Tech found no challenges at today’s visit system is operating correctly at this time. Suggest uv light to help with bacterial buildup sent homeowner built estimate to look over.

Near Hull Rd, Snow Hill, NC 28580
Adam T.

Adam T.

HVAC Repair Service: Recognizing a malfunction in the expansion valve that was adversely affecting the cooling efficiency of the AC system, our team of skilled technicians engaged in a thorough and detailed repair process. Conducting meticulous adjustments, we precisely optimized the valve settings to ensure seamless and efficient operation. This comprehensive approach not only addressed the immediate issue but also resulted in an overall enhancement of the AC system's performance, guaranteeing optimal cooling for the comfort of our valued client.

Near Eastover Dr, Snow Hill, NC 28580
Juan  R.

Juan R.

GPGM32406041A

Near W Greene St, Snow Hill, NC 28580
Romario  T.

Romario T.

Tech found line voltage going to the service disconnect, but not to the airhandler. Only 120v was being received. Tech could not pull out the service disconnect due to potential having the copper plates welded together, corrosion was visible on the wires of the disconnect. The service disconnect was intermittently sending the full 240v to the airhandler when the cover was moved, a bad service disconnect was diagnosed. Tech provided an estimate to replace the service disconnect along with the breaker. Costumer would like to wait on repairs for now. Tech educated the homeowner about our energy savings agreement (maintenance plans), costumer is interested but would also want to wait on it for now as they will move out by in the next couple of months. Collected house call only.

Near Pine St, Snow Hill, NC 28580
Arturo  A.

Arturo A.

Tech performed maintenance per energy savings agreement. Homeowner stated that system had been running long is this cold weather tech did not find any challenges at todays visit hadn’t been serviced since installation in 2019, washed unit and delta t of 19 did suggest upstairs unit to be serviced as well homeowner due to funds will wait more likely until next visit.

Near NC-91, Snow Hill, NC 28580
Arturo  A.

Arturo A.

Tech performed maintenance per energy savings agreement. Tech found no challenges at today’s visit system is operating correctly at this time. Billed out renewal to homeowner per office approval of esa 2 visits 1 year $318.86.

Near W Harper St, Snow Hill, NC 28580
Arturo  A.

Arturo A.

Tech performed maintenance per energy savings agreement. Tech installed hard start kit per homeowner approval tech collected $414.19 via card. Dropped off 3 20x20x1 filters. Systems operating correctly at this time.

Near US-13, Snow Hill, NC 28580
Landen  H.

Landen H.

Tech washed and serviced both units and found no challenges at this time tech found 110 outlet to be installed on wrong air handler tech went ahead and installed condensate pump so all that the electrician has to do it plug it up customer paid 529.20 plus tax via card.

Near Grays Mill Rd, Snow Hill, NC 28580
Kyle W.

Kyle W.

REPLACED 35’ OF MAIN SUPPLY DUCT. SYSTEM UP AND RUNNING WITH PROPER AIRFLOW.

Near Winding Ln, Snow Hill, NC 28580
Spencer C.

Spencer C.

Tech found a failed blower motor, cracked heat exchangers and collector box and bare thermostat wires. Burners would need to be replaced. Estimates do not include replacing heat exchangers or collector box. These must be replaced to prevent carbon monoxide exposure or flame rollout. Tech recommends replacing unit due to cost of repair and overall condition of equipment.

Near W Greene St, Snow Hill, NC 28580
Randy K.

Randy K.

Performed a full service on 3 TRANE gas package units, 1 TRANE heat pump, changed filters, replaced filters, a dual capacitor 35/5, checked burners, motor amps, capacitors, T-stats, cleared traps, washed coils, washed units.

Near US-13, Snow Hill, NC 28580

 

Dependable Service Throughout Eastern NC

When you need heating or air conditioning repairs, maintenance or system replacements, you need a company you can count on for dependability and quality service. Contact us at Jackson & Sons at 919-734-9611. Our professional team of technicians look forward to providing energy efficient and cost effective solutions to keep your home or business comfortable at all times.

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Why Jackson & Sons

Licensed, Bonded & Insured
Energy Efficient Experts
Same Day Repairs
5 Star Service
Dependable Warranties
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