Jackson and Sons has been serving the heating and air conditioning needs of Snow Hill, NC residents and businesses since 1974.
Our reviews below from your neighbors in Snow Hill, NC tell the story of our quality, dedication and commitment to customer service.
Local Reviews
for Snow Hill, NC
Our Reviews by City
Great Service
FREDRICK - Snow Hill, NC 28580
Great Service
Michael - Snow Hill, NC 28580
Noah was very professional. He was courteous and knowledgeable.
Great service and quick response!
LINDSAY - Snow Hill, NC 28580
My experience with Jackson and sons was positive, they showed up really quickly after being called, were very knowledgeable about our issues, and were very friendly to work with. Romario was our technician and he did a great job explaining what was going on and offering solutions!
He was very polite and shared the review
ARLANDER - Snow Hill, NC
He was very professional.
Great service
STUART - Snow Hill, NC 28580
Service technicians always professional, friendly
The BEST!
ANNIE - Snow Hill, NC
The ONE you can count ON!
The BEST!!
Annie - Snow Hill, NC
The ONE you can count ON!
great
MORGAN - Snow Hill, NC 28580
great
Mr & Mrs
ANNIE & James - Snow Hill, NC
No show for 1 hour 45 mins in set time frame….. you should not have A 2 hour various on aptly time .. customers time is also important
Dependable, Great Service
DOROTHY - Snow Hill, NC
Zack did a great job servicing our units at both our houses. He paid attention to details and went above and beyond to make sure everything was working at optimum level. It is so great to have dependable service with someone willing to help with things we can no longer take care of ourselves.
Thank You
BlackBelt8 - Snow Hill, NC 28580
The service technician that came to our house was knowledgeable, courteous and prompt. Those attributes are hard to find singularly, almost impossible together.
Great service
Brenda - Snow Hill, NC
Noah was very professional
Great Tech
James - Snow Hill, NC 28580
For the past 4 years at least 4 techs have come to the house unable to identify and diagnose the issue with air flow. Tyler out performed all these and was able to get to the source of the problem which was collapsed duct work. If the other techs had his commitment to service the problem would have been solved 4 years ago. In any case, we’re grateful for his willingness to get into tight spaces and find the problem. We now have incredible air flow that will help the unit last longer and make our home much more comfortable. Thanks Tyler!
Great Friendly Service
Chester - Snow Hill, NC 28580
consistent quality service
Brianna - Snow Hill, NC 28580
I am always pleased with my service with Jackson and Sons. Tyler was very friendly, courteous, timely, efficient and very kind to my little toddlers.
Great service
Katie - Snow Hill, NC 28580
Great service. Very professional.
MARK - Snow Hill, NC 28580
Great Service
Roger - Snow Hill, NC 28580
Technician was very professional
6 month System Check
MICHAEL - Snow Hill, NC 28580
Provide prompt efficient and courteous service
Good service
ROY - Snow Hill, NC 28580
Excellent service
MIKE - Snow Hill, NC 28580
Great
Heat
ANNIE - Snow Hill, NC
Unit only giving out cold air.. would not change over for heat?
Service was excellent provider by Jason King.
PAMELA - Snow Hill, NC 28580
Jason King did an excellent job servicing HVAC system. He was very thorough and explained in detail what he did and why. I would strongly recommend Jason King, the service technician and the Jackson & Son company for your HVAC service needs.
Good work
ROY - Snow Hill, NC 28580
Tech was very professional very polite. Check everything out recommend a part to protect my equipment had installed in less than an hour. I recommend this company to everyone that is having heating cooling problems.
service
CHARLES - Snow Hill, NC 28580
service and technician
Wayne T.
WAYNE AND LOGAN REPLACED A 2 TON CARRIER PACKAGEDHEAT PUMP
Romario T.
Tech performed inspection(home sale) findings are on the system report form and also informed costumer about it. Collected by check. No information label found on outdoor unit. System is heating properly at this time.
Zach T.
Tech performed maintenance per energy savings agreement. System is functioning properly at this time. Customer was not home at the time of service, tech performed outdoor portion only. Tech was unable to change filters or check delta t. Tech found mold/bacterial buildup in blower compartment. Tech included estimate for plasma air ionization device to help combat mold/bacterial buildup in unit/duct system.
Zach T.
Tech performed maintenance per energy savings agreement. System is operating properly at this time. Tech did not have 20x25x1 filter on truck to replace filter. Office will need to coordinate a tech to drop one off next time customer is at this location or drop off at customer’s other property in the Knightdale area. Tech made customer aware of findings of mold/bacterial growth in blower compartment. Tech included estimate for plasma air ionization device to help prevent mold/bacterial growth in the future and to protect duct system.
Kyle W.
ADDED AC RENEW.
Donald S.
System will need a condensate pump to drain properly Currently drain is routed under the house and water will pool up under house in summer time Will need electrician to install an outlet.Will also need 3/4” masonry drill bit . House has history of needing wood replaced Homeowners wife described burning plastic smell on occasion, tech put fan on circulate to see if that will dilute smell and even out temperature between both sides of house Inspected under install warranty
Nate L.
Upon inspection, tech found outdoor fan motor not running in heat mode. The compressor was running and the heat strips were energized. The 7.5uF outdoor fan run capacitor was reading within specs. Tech found that the outdoor fan motor had seized internally. Tech quoted $660.43 to replace 230V 1/4HP 825RPM condenser fan motor. Customer approved. Tech installed new motor, new 5uF run capacitor and tested system operation. System is back up and heating properly at this time. Note: Manufacturer data plate calls for max overcurrent protection of 35A for the heat pump and 60A for the heat strips. There is a 50A and 70A breaker installed in the service disconnect, respectively. Tech informed customer and recommended replacing with proper sizes in the near future. Customer invested in MPA for 1 system. Tech collected $825.64 by credit card for house call/diagnostic fee, repairs and first month payment of MPA.
Romario T.
Tech attempted several times to connect thermostat to total comfort plus app. Tech found thermostat making a miscommunication fault with the registration of the thermostat. Tech recommended replacing thermostat under 2-5 year J&S warranty. Costumer declined replacement of thermostat. Collected house call feed.
Kyle W.
RECOMMEND PLASMAPURE AIR PURIFIER.
Kyle W.
FOUND SYSTEM STUCK IN DEFROST UPON ARRIVAL. FOUND OD TEMP SENSOR UNPLUGGED FROM DEFROST CONTROL BOARD. RE-SECURED PLUG. CYCLED WITH NO FURTHER CHALLENGES AT THIS TIME. SUSPECT REVERSING VALVE MAY BE STICKING INTERMITTENTLY.
Jospeh C.
Tech found no issue at today’s visit system working properly at this time.
Landen H.
Tech washed and serviced both units and found no challenges at this time. Tech collected 104 plus tax to catch up on monthly payments.
Carlos R.
CARLOS AND AUDONEL INSTALLED CARRIER PACKAGED UNIT AND DUCT SYSTEM
Jospeh C.
Performed tune up on 2 systems.
Jospeh C.
Performed tune up on 1 system.
Wayne T.
WAYNE AND LOGAN INSTALLED A GOODMAN PACKAGED HEAT PUMP
Noah C.
Performed tune up on one system.
Romario T.
Tech serviced a Trane package unit.
Romario T.
Tech serviced a Trane package unit.
Randy K.
Inspection on 2 Carrier package heat pumps, Trane heat pump, 1 furnace, changed 4 UF cap, filters
Noah C.
Performed tune up on Trane split heat pump.
Romario T.
Tech serviced a concord gas furnace.
Noah C.
Performed tune up on one system.
Noah C.
Performed tune up on Goodman split system.
Romario T.
Tech serviced a Goodman gas pack.
