Snow Hill NC Heating & Air Conditioning Services

Customer had concerns with cool air coming from foundation vents. Inspected return/supply line that was replaced with system. Did not find any disconnected areas or holes. Did find airflow challenges due to pinched return in (2) places. Removed/re-positioned straps and duct returned to proper shape. Supply ducts are within underpinning. Underpinning has multiple areas with holes and is not in the best shape. Thermostat is reading high humidity as well. Customer uses their own gauge which reads correct humidity. Thermostat is picking up false readings due to being placed on wall where both sides of mobile home meet. Customer is aware and is okay with leaving the way it is. Pressures/changeover well within specs. No further challenges found.

Tech washed and serviced unit. Tech found no issues with the system at this time (system is only 6 months old). Tech had no recommendations at this time. System is up and running with a delta t of 22.

-Customer’s existing thermostat is getting proper low voltage but constantly rebooting and not functional. Tried removing thermostat which worked last time, but did not get thermostat to boot up properly. Customer requests replacement of new thermostat. -Provided estimates for Focus Pro basic thermostat or Vision Pro Programmable thermostat. Customer requests install Focus Pro. -Found cause of short on thermostat. Blower control board infested with roaches. Observed sizzling and low voltage fuse blowing at blower control board. Provided estimate for replacement of board. Customer approve replacement of board. -System now cooling properly. Billing for variable speed blower control board and Focus Pro thermostat. Customer should have area treated by exterminator.

Tech performed esa on package carrier unit. Found no challenges at todays visit

[email protected] Found the system operating Upon arrival. Low delta T of 9 degrees, high suction pressure and Norma/low head pressure, tech checked p the operation of the reversing valve and it appears to be operating properly. Compressor does have a loud noise, low amp draw of 4.8amps and high suction pressure indicates poor compression. Compressor is bad. Tech spoke with the homeowner about the findings, went over options and decided to decline a field supervisor visit and would like to just replace the out of warranty R410a compressor. Costumer also approved investing into Monthly Premium agreement. System is cooling but not properly. Need to order a compressor. Costumer Prefers to perform the compressor replacement on a Saturday if possible.

Upon arrival tech noticed system not working properly and found primary and secondary drain pans full of water tech unclogged line and pump water out of secondary drain pan tech found no other challenges at this time.

Performed CMA Full Service on system 2. 2 challenges are currently present on this system. 1 - the air handler is off level causing water to pool up in the drain pan. To fix this the system needs to be levelled. 2 technicians are required for this. 2 - the fan capacitor was testing weak. It is rated for 7.5 mfd and 6.76. Since this is under warranty there is no charge to replace. Tech did not have 7.5mfd capacitor available on the truck. A 10mfd capacitor was used until we can return to put a 7.5 on the system. System 1 - this system has been down since our last visit. Issue is pertaining to the disconnect at the air handler. Given the nature of this challenge, and previous notes, the system has been down and will remain down until this can be addressed.

Upon arrival tech found condenser not running, dual run capacitor was dead tech replaced after approval and repaired burnt wires. System back up and cooling with 18 delta t bill for work.

FOUND FAILED DUAL RUN CAPACITOR. REPLACED CAPACITOR/ADDED AC RENEW. SYSTEM BACK UP AND COOLING.

Tech washed and serviced unit and found no challenges at this time. Tech recommend uv replacement.

FOUND DOWNSTAIRS SYSTEM DRAIN LINE CLOGGED CAUSING FLOAT SWITCH TO TRIP INTERMITTENTLY. CLEARED DRAIN LINE AND TESTED DRAINAGE/CONDENSATE PUMP. INVESTED IN PSA (2) SYSTEMS. SCHEDULE 1ST VISIT AS SOON AS POSSIBLE.

FOUND FAILED DUAL RUN CAPACITOR. REPLACED WARRANTY PRICED CAPACITOR AND CYCLED SYSTEM WITH NO FURTHER CHALLENGES. INVESTED IN PSA (1) SYSTEM. SCHEDULE 1ST VISIT AS SOON AS POSSIBLE.

Talking with wife

Upon arrival customer stated split system isn’t cooling thermostat is calling but system isn’t getting any power. Field supervisor is being sent out. Tech pulled blower on downstairs unit found bacterial build up around blower housing. Tech washed and serviced units and found no other challenges at this time. Customer applied a $25 gift card. Customer paid for tune up and agreement with separate checks. Customer invested in PSA 1 system.

Upon arrival tech found system running but void of refrigerant. Added nitrogen to system to try and locate leak, nitrogen leaked very quickly indicating large leak. Tech found no leak at condenser or line set indicating a leak at evaporator. Unable to access evaporator coil as it is made into duct. Field supervisor came out to verify. No charge per recent visit.

(XL15) 4WCZ5024AE1000A

Tech washed and serviced unit and found capacitor to be testing weak tech recommended replacement customer approved and paid for Psa renewal along with the capacitor and paid 696.79 via check ,check number 1681 unit is up and cooling with a delta t of 24

Tech washed and serviced unit and addressed units whistling noise tech found insulation to be fallen down and causing a sucking noise tech also found inner liner in return to be coming off tech pulled liner cleaned up insulation and retapped unit is up and cooling with a delta t of 20 plus no whistling noise present at this time

Collecting for shipping on compressor and acid away

Upon arrival tech found 5amp resettable fuse tripped at transformer due to short in Y circuit. Y wire has rubbed against cabinet and shorted. Tech repaired short and tested system, system is back up and cooling.

Upon arrival tech found system froze over with very thick layer of ice at evaporator coil frozen all the way to compressor. Tech defrosted coil at gas pack after approval. Tech ran system after melting ice and found low pressures. Performed leak search after approval. Found leak at evaporator coil, customer not interested in replacing coil or system. Tech added 1lb 8oz of R410a after approval. System is back up and cooling. Collected $661.53 by card.

TECH FOUND PART OF THERMOSTAT WIRING UNDERNEATH HOUSE FEEDING CONDENSER HAD BEEN CUT/STOLEN. SPLICED THERMOSTAT WIRING AND CYCLED SYSTEM WITH NO CHALLENGES.

Tech was informed they lost power tech found 624 thermostat was default to ac/gas tech informed customer on reprogram fee customer did not have the funds as per office tech was able to lower to trip charge tech reprogrammed thermostat system is operating correctly at this time

Tech performed full cma service on 2 split systems and 2 packages no issue were found at this time. 2 packages units are older they do not have a leak but due to age a potential leak can occur in the near future.

Tech performed ESA, customer was not home but son was, tech found no issues with system at todays visit, system is back on and operating properly at this time. Tech was unable to reach homeowner but informed son of renewal and built estimate. Son said he would get info to his mom and have her call us. Customer has washable filters.