Read what your Kinston, NC neighbors say about our quality services, then call us at 919-734-9611 to schedule an appointment.
Local Reviews
for Kinston, NC
Our Reviews by City
Excellent service
Allen - Kinston, NC 28504
Ryan was great and very knowledgeable
Excellent job
KING - Kinston, NC 28501
Joseph was GREAT!
FORKL - Kinston, NC 28504
We have never had a bad experience with your company. We are very happy with Jackson and Sons service. We certainly chose right when we picked your company! Your service technicians are the best!
Excellent Service
MARKER - Kinston, NC 28504
Appreciate Donald's work. He gave details about what he is doing and our humidifier and heat pump are working fine.
Great service
Jess - Kinston, NC 28504
competent and thorough technician
MARKER - Kinston, NC 28504
Donnie gave us detailed information about the problem with our humidifier and his solution. Also fixed another problem and informed us of another possible future problem based on amps in the upper fan motor.
Great quick service
Patrick - Kinston, NC
On time and very courteous professional
Great job
MISTY - Kinston, NC 28504
owner
High yield farms - Kinston, NC 28504
great job as always.
Great service!
TONY - Kinston, NC 28504
Bi annual maintenece
ROGERS - Kinston, NC 28504
Great service
Isbalel - Kinston, NC 28501
Zach was great
MARIANN - Kinston, NC 28504
Zach not only was very professional and polite, he got the job done on a very efficient manner. Explained everything including any recommendations. We have been extremely pleased with Jackson and Sons, and Zach is one more feather in your cap!
Greet service
Donna - Kinston, NC 28504
Noah was was thorough, friendly, and informative.
Logan did a great job
CHERYL - Kinston, NC 28504
Great service!
PARIS - Kinston, NC 28504
Service man was very helpful
Great service.
JOAN - Kinston, NC 28504
Logan was polite and knowlegeable about our system. Provided information about service.
Great service. Customer friendly technician
CHARLIE - Kinston, NC 28504
Great service
Luis - Kinston, NC
He knew what he was doing and explained everything to us.
Great Service
Pat - Kinston, NC
Nice respectful and hard working knows his job
Great service
ANN - Kinston, NC 28504
Brandon did a great job, huge attention to detail!
Great job with fast & quality service!
BILLY - Kinston, NC
I am glad I made the choice to have Jackson & Son replace my complete unit! All there employees have been amazing!
Great, fast service!
Billy - Kinston, NC
Kyle did a great job on a repair!
Great service
MARY - Kinston, NC 28501
He was very nice and respectful. He explained what he did in a way that I understood and he did not seem to be in a hurry. Thank you Brandon.
Periodic Maintenance
Marvin - Kinston, NC 28504
Fantastic job, fast but thorough.
Jospeh C.
Tech performed ESA on 2 systems tech recommended adding upstairs system to plan customer approved. Tech found no issues at today’s visit both systems working properly at this time.
Jesse J.
Tech preformed CMA FULL SERVICE on 1 split system. Unit is operating at this time. Tech did find that the blower capacitor is weak and in need of replacement. Tech has attached an estimate for repair to invoice, along with system performance report.
Jospeh C.
Tech performed ESA on one system, tech found no issues at todays visit, system working properly at this time.
Michael H.
Chiller # 1 Looks to be in good working order. Cycled pump on however chiller would not run due to water circuit being drained. Condenser section on roof is in good condition. Could not locate a weight on condenser, will need to research. Chiller # 2 Also looks to be in good working order unable to run due to water circuit being drained and no power to the disconnect. Compressors were replaced 2021 (pictures), tech was also told pump had been replaced. Condenser section on roof is in good condition. Could not locate a weight on condenser, will need to research.
Luis R.
Tech returned to replace hot surface igniter once replace ignition control board was not sending correct voltage to induced draft motor to engage tech could hear a low ringing h noise from control board every time tech engaged for heat tech cycled cool unit engaged but on heat unit would not give correct voltage to induced draft motor tech measured voltage going to motor voltage was at 40v indicating a failed ignition control board
Jospeh C.
Tech performed ESA on 1 system found no issues at today’s visit, bill out for renewal.
Jospeh C.
Tech performed ESA on 1 system found no issues at today’s visit system working properly at this time.
Jospeh C.
Tech performed ESA on 2 systems found no issues at today’s visit customer extended ESA will need to stop by when in the area to drop off 2 20x25x1 filters tech had none on truck.
Luis R.
Tech was informed conference room thermostat had failed and Jennifer replace hallway thermostat with conference room to have them operating since they had a meeting earlier that day tech quoted out $642.28 to replace vision pro 8000 Jennifer agreed
Luis R.
Tech inspected unit tech found no issues with unit.
Ryan S.
Customer stated system will not get below 75. Upon inspecting system found system is from 1994 and appears to have 407C refrigerant. Tech began to check pressures and found system is running with pressures of 58/211. Based on refrigerant charging chart for 407 system appears to be cooling but not efficiently. Tech has a max changeover of 14°. Based on potential repair cost and age of equipment tech recommends replacing equipment. Customer just wanted a diagnosis at this time
Campbell C.
Tech found no difficulties at this time. Tech left both filters.
Luis R.
Tech found the breaker for the stove was only giving 120v tech replaced 40amp breaker stove started up no issues tech checked all burners stove ran fine
Campbell C.
Tech found no difficulties at this time. Homeowners stove stopped working after maintenance. Tech labeled condensers for future techs.
Luis R.
Tech returned to replace heat exchanger upon arrival tech found disconnect pull out in front of unit on floor and multiple new switch’s rollout ,High limit Once replaced tech did notice hot surface igniter was broken would need replacing before we can start unit up will order igniter and return
Campbell C.
Tech found no difficulties at thus time.
Jacobo C.
JACOB AND JUAN REPLACED A TRANE SPLIT HEAT PUMP
Kevin B.
KEVIN REPLACED A CARRIER PACKAGED HEAT PUMP
Romario T.
Tech found a shorted compressor contractor on the upstairs R410 NUTONE split system. Tech waited for the costumer to decide on what he was going to do. Tech recommended ESA(maintenance on both systems). Costumer declined the repairs for today and ESA. Costumer will call the office when he has the money for the maintenance and repairs. Collected house call only. Upstairs system is down as of now. Condenser breaker was turned off for safety purposes and equipment protection.
Jacobo C.
Trane 3.0-Ton Heat Pump w/ Air Handler
Donald S.
Indoor coil 3365 plus tax . Plus other repairs Recommend new system . Supervisor on the way to give estimates Compressor megged out to 150, which is in the yellow Told homeowner that I do not recommend repairs .
Donald S.
Performed ptu, did not have 14x30x1 filter on truck Used homeowners filter.
Matt C.
Tech washed and serviced unit
Matt C.
Tech washed and serviced unit
Kyle W.
CUSTOMER INSTALLED NEW TSTAT. FOUND TSTAT WIRED INCORRECTLY. RE-WIRED AND DISPLAY NOT WORKING WITH 24V PRESENT. CUSTOMER IS GOING TO INSTALL DIFFERENT TSTAT.
