Cove City NC Heating & Air Conditioning Services
Jackson and Sons has provided full-service residential and commercial heating and air conditioning installation, maintenance tune-ups and repair services in Cove City, NC since 1974.
Read our reviews to learn why your neighbors call us first for their home and business comfort needs in Cove City, NC, then call us at 919-734-9611 to see what we can do for you.
Local Reviews
for Cove City, NC
Customers say: The reviews exhibit a positive overall sentiment, with a significant number of reviews expressing satisfaction and praise for the services provided by Jackson and Sons. The positive reviews highlight aspects such as excellent service, polite and informative technicians, quality installations, and friendly and helpful office staff. The recurring themes in the positive reviews include professionalism, punctuality, and the ability to address customer concerns effectively. However, there are also a few negative reviews, which primarily focus on issues such as delayed response times, scheduling conflicts, and dissatisfaction with the quality of work. The negative reviews mention specific instances where customers experienced problems or were not completely satisfied with the services provided. Overall, the sentiment of the reviews is positive, with a slight inclination towards the positive side. The recurring themes in the positive reviews indicate that Jackson and Sons generally provides high-quality services and strives to meet customer expectations. However, it is important to note that the negative reviews should not be overlooked, and the company should continue to work towards improving its services and addressing any issues that may arise.
Our Reviews by City
Great service
Ricky - Cove City, NC 28523
Quick service
Terry - Cove City, NC 28523
Good as always
Quarterly checkup. On time. On point.
Terry - Cove City, NC 28523
As always great service.
As good as it gets
Terry - Cove City, NC 28523
If this was the Olympics. Jackson and son would get the gold metal hands down.
Chris A.
Tech washed and serviced unit per service agreement, found no challenges at today’s visit. Units heating holding a delta T of 26. Used a 20x25x1 filter.
Alex R.
Replaced diaphragm inside the urinal and adjusted water flow.
David S.
—Performed CMA Full Service on 1 Package Heat Pump. — Heat strips are not connected. Blower motor wiring has been connected to compressor wiring at thermostat connection. — Performed extensive cleaning of blower wheel. —Changed filter, cleaned coil and outdoor unit, cleaned blower wheel, flush drain pan and trap. System currently operating correctly with a temperature difference of 19 degrees in heat mode.
Caleb S.
Provided estimate to replace system and duct system
Derek J.
Upon arrival tech was informed that air handler would run for about a minute then shut off and condenser would continue to run and shut off. Tech found blow fault on control board. Checked to ensure blower was receiving proper voltage and it is. Reset breaker and blower came and ran for about a minute after condenser came on then blower shut off again with fault. Tech suspects the module is causing blower to cut off. Recommend replacement of both motor and module. Tech quoted OEM motor and single speed motor due to not being under warranty. Homeowner approved replacement with single speed motor. Installed and checked operation. System is back operational at this time.
Joseph C.
Upon arrival tech cycled system and found system is running properly, tech was unable to replicate issue.
Dawson M.
Tech serviced and cleaned unit. Tech found bacteria build up on blower. Tech pulled and cleaned. Tech found inducer motor capacitor at 1.8/2 MFD. Tech found compressor capacitor reading at 50/45 MFD. tech also found evaporator coil showing signs of rust. Tech did a detailed leak search but could not find a consistent leak. Tech recommends plasma air and turbo capacitor.
Dawson M.
Tech serviced and cleaned unit. Upon arrival tech found outside fan rattling/vibrating excessively. Tech found excessive bacteria build up on blower. Tech pulled and cleaned. Tech also found compressor capacitor rating at 47.5/45. Tech recommends plasma air. Customer declined. Unit is heating and cooling efficiently. (Next visit customer needs extra 14x24x1. Tech did not have any on his truck)
Norman A.
4x3 fernco came undone And 3 in pipe wasn’t glued in fitting
Matthew L.
Replaced 20 amp breaker with 15 amp breaker for furnace in main panel. Breaker is spot #20 in panel. Condenser calls for 26-45 amps and has 40 amp fuses in disconnect at unit.
Norman A.
Customer go call back when they get tub shower faucet for us to install
Joseph C.
Tech found no challenges upon arrival system is running with correct pressures and delta t. No charge per office
Jesse J.
Remove Existing 4 Ton Goodman AC Unit and Furnace And Install New 4 Ton Goodman AC Unit And Furnace With Coil With WiFi Programmable Thermostat
Alex R.
Removed old tankless heater and installed a new customer supplied tankless heater.
Alex R.
Started to remove the tankless water heater then found out the customer had bought a natural gas heater and they need a propane water heater.
Matthew L.
Tech found pilot light for hanging heater in truck bay not staying lit. Tech suspects faulty thermocouple. Tech replaced thermocouple for testing purposes and pilot flame stayed lit. Tech tested heater without challenges. Heater displays signs of age, but is operating properly at this time. Tech collected for service call and repair.
Matthew L.
Performed PSA maintenance on system once repairs were done. Tech cleaned coils and drain. Found no further issues. Customer declined to extend maintenance. Says she needs to talk to her family and call back in if she wants to extend. Please print paper copy.
Matthew L.
Tech pumped refrigerant back down into outdoor unit. Replaced indoor TXV and biflow drier. Flowed nitrogen while brazing. Low side of system passed positive and negative pressure test. Released refrigerant back through system and tested. System is back cooling properly. Collected for repair. Need to mail paper copy of receipt and 1 year guarantee to 102 Devin lanes. Explained that we don't have a printer on the truck.
Bryce C.
Customer can do it himself, have to price ductless to go back like it is
Matthew L.
Tech arrived to do maintenance TTE. Tech found system was not cooling due to being void of refrigerant. Tech found high pressure switch braze joint leaking. System is 9 years old. Customer reported no interest in system replacement. Approved braze repair. Tech brazed high pressure switch and replaced biflow drier while flowing nitrogen. System passed positive and negative pressure test and tech recharged system. Tried to use zip ties to secure high pressure switch and braze joint broke free again. Tech recovered refrigerant and made braze repair again using more silver solder. Tech tugged on it again slightly. It seems more secure. System passed positive and negative pressure test again. Tech recharged system again and tested. Tech found suction pressure very low in cooling mode. Subcooling and superheat are very high. Tech diagnosed indoor TXV is also not metering properly. Visually inspected indoor TXV and found no rubbing on sensing bulb line. Tried switching reversing valve back an
Josh W.
Tech performed esa on one system, tech did not find any issues with system at todays visit. System is back on and operating properly at this time. Customer renewed esa.
Kyle W.
Found evaporator coil frozen upon arrival. Allowed coil to thaw and monitored pressures running slightly low at 110/300 Added AC leak freeze, and 2LBS of R410a to achieve proper specs. Changed filter as well. System back up and cooling. Steve approved today’s invoice via phone. System looks to be due for cleaning. Need to schedule maintenance visit.
Aaron L.
Took pictures and got information for sales proposal on new unit
Kyle W.
Replaced defrost control board. Cycled system with no challenges.
Kyle W.
ServPro has recently removed multiple ceiling tiles/insulation, and light fixture covers due to water damage. Duct system, cooling coil cabinet, and auxiliary drain pan are sweating. Drop ceiling was re-done 6 months ago and is properly insulated. Ducts are insulated properly as well. Monitored system pressures found indications of low charge. 38-39 degree evaporator coil may be contributing to condensation issues. Explained all possible scenarios for addressing leak. Costly repairs may not be recommended. System is 12 years old. Mr. Hill would like a quote for a new system sent and a decision will be made.