Jackson and Son specializes in professional, 100% guaranteed residential and commercial heating and air conditioning installation, maintenance tune-ups and repair services.
Read what your Mount Olive, NC neighbors say about our quality services, then call us at 919-734-9611 to schedule an appointment.
Recent Jobs and Reviews in Mount Olive, NC
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Job Locations and Reviews
Bryce C.
Gave customwr price on new system
Mount Olive, NC 28365
Kyle W.
Replaced variable speed blower motor under warranty pricing. Recommended ESA.
Mount Olive, NC 28365
Landen H.
Tech washed and serviced unit and found no challenges at this time. Tech recommend replacing Uv bulb due to the age of the bulb being over 1 year. Customer would like to wait for now. Unit is up and cooling with a delta t of 21.
Mount Olive, NC 28365
Caleb S.
Emailed quote to replace 2 ton condenser, furnace, and coil
Mount Olive, NC 28365
Bryce C.
Invested in new system
Mount Olive, NC 28365
Aidan T.
Upon arrival, customer informed tech that the system has a leaking evaporator coil, as discovered by a tech in previous visit. Customer requested a quote to replace system. Tech examined system to discover any other major issues and found general age and condition to be the biggest factor in this system’s failure. Advised customer to not replace evaporator coil on account of its age.
Mount Olive, NC 28365
Ricardo T.
Tech returned and replaced duct line. System back up and cooling.
Mount Olive, NC 28365
Aidan T.
Tech returned and reconfigured wiring for new fan motor. System is now operating normally.
Mount Olive, NC 28365
Aidan T.
Tech found expired 45/5 capacitor upon arrival and replaced for further diagnosis. Found condenser fan motor rotating in reverse (see videos), causing high pressure. Checked voltage exiting defrost board for fan control and ensured fan is wired correctly. Checked amp draw on heat strips to ensure system wasn’t calling for auxiliary heat (see photos). Tech replaced condenser fan motor and manually reversed rotation via wire configuration. System is running normally at this time.
Mount Olive, NC 28365
Norman A.
Need toilet drain replaced toilet installed it cast iron drop Ask to for estimate on repair said would call when she had the money
Mount Olive, NC 28365
Matthew L.
Employee purchase of 20x25x1 filters (case)
Mount Olive, NC 28365
Matthew L.
Emailed quote, he was not home
Mount Olive, NC 28365
Joseph C.
Tech found failed blower motor receiving 240v and 26v but not turning on. Motor will have to be ordered and replaced tech quoted warranty variable speed motor. Customer was not interested in signing up for maintenance agreement.
Mount Olive, NC 28365
Ricardo T.
Tech washed and serviced unit and found duct line ripped apart under house and found no other challenges at this time. Will need to send tech to replace line.
Mount Olive, NC 28365
Kyle W.
FOUND NO AIRFLOW DUE TO FAILED BLOWER MOTOR. REPLACED 1/3HP 3 SPEED BLOWER MOTOR/ADDED AC RENEW. CYCLED SYSTEM WITH NO FURTHER CHALLENGES.
Mount Olive, NC 28365
Ricardo T.
Tech washed and serviced unit and found compressor capacitor testing weak tech recommended replacement. Customer would like to wait for replacement. Tech updated card info. Tech found no other challenges at this time.
Mount Olive, NC 28365
Luis R.
Techs found burnt contactor with contacts obstructed by ants, not allowing power to energize the system. After further examination with system running, techs discovered low refrigerant charge and inquired about doing a leak search. Given the age of the system and expired warranty, customer requested a quote to replace the system instead. Customer did approve replacing contactor.
Mount Olive, NC 28365
Review
Noah Carter was awesome. He came and got my AC back up and running .
Noah C.
Upon arrival tech found system running with low 410A pressures. Recommended leak search, customer opted to charge system up for now. Tech added 2lbs of R410 to get pressures and delta t within spec.
Mount Olive, NC 28365
Landen H.
Tech washed and serviced unit and found pan clogged and full of water and over flown in to unit tech cleared and cleaned up all the water unit is draining properly at this time unit is up and cooling with a delta t of 22.
Mount Olive, NC 28365
Jesse J.
Tech preformed CMA FULL SERVICE on 2 Split Systems. Both Split Systems are operating at this time. Split System #1 is operating better since previous tech replaced fan motor and added AC Renew to system, however tech did find weak blower capacitor and recommends replacing it before it causes any future challenges with blower motor. Tech has attached estimate for cost of capacitor. Split System #2 is operating within specifications but does have age on it. Customer is aware. Tech has attached SYSTEM PERFORMANCE REPORTS to invoice along with pictures.
Mount Olive, NC 28365
Matthew L.
Talking with father
Mount Olive, NC 28365
Dalton B.
12K AMANA A/C WITH ELECTRIC HEAT
Mount Olive, NC 28365
Bryce C.
Emailed financing to customer
Mount Olive, NC 28365
Review
Great service
Derek J.
Upon arrival tech was informed system did not seem to keep up on the really hot days. Thermostat was set for 68 and reading 68-70 in the house. Tech inspected system and found pressures reading low. Found evaporator coil extremely dirty and a lot of rust on the ends and at the bottom of coil. Tech performed a leak search and found evaporator coil leaking R22 Freon. Field supervisor will be out around 1pm to go over best options. Tech recommends replacement of system. If system is not replaced with need to remove coil to clean and reinstall before adding any extra Freon.
Mount Olive, NC 28365
Matt C.
Tech performed esa on carrier package unit, found no challenges at todays visit No inside work performed
Mount Olive, NC 28365
Review
Great overall service!
Review
The technicians are always knowledgeable and polite when they come to our home. They give us a heads up on things to watch out for based on the age of our system and what they notice upon inspection.
Review
Excellent service
Review
Jackson and Sons continue to be professionals and very detailed
Review
The technician was such a nice young man. Very polite and knowledgeable. A pleasure having him perform the maintenance.
Review
Associate was very polite and thorough.
Review
Excellent service and the technicians were very professional and Knowledgeable.
Response from Jackson & Sons:
It was a pleasure serving you and your family. We really appreciate you taking the time to share your feedback with us and the community.
Review
I really appreciate his mannerisms. He was professional & knowledgeable of what he was doing.
Review
Great customer service. Called for a heating issue and showed up in an hour. Technician found the capacitor was bad, explained all my options and had my heat up and running in minutes.
Review
Our technician, Brett, was thorough, kind, and knowledgeable! He inspected our unit, indoor and outdoor, and even let me know about some issues unrelated to the HVAC (frozen water hose, etc). He was a pleasure to work with!
Review
William was professional, courteous and informative. If it rubbed to me he’d get a raise Monday morning great job thank you.
Review
Detailed, efficient, thumbs up all around 🤝🤝🤝💯💯
Review
Excellent service!
Review
Very polite and professional
Review
Very prompt, don’t play around and they get they job done.
Review
Excellent service. Very polite young man...
Review
Ronnie explained step by step his findings and what could be needed in the near future.
Review
Excellent service
Review
Very nice and courteous
Review
Tech was very polite and explained the problem with the unit. After approval from our company Director of Operations, he had the issue fixed in no time.
Review
Luis, is a very polite & knowledgeable young man. I asked questions concerning thermostat & he had no problem explaining. This is why I requested him to come back to the house & also why I signed up for the two service calls. Because of Luis.
Review
Very good job
Review
Great customer service. Timel, efficient, professional.
