At Jackson & Sons, we understand how frustrating it can be when your air conditioning or heating system isn't functioning properly. Our local HVAC company offers a wide range of HVAC services in Mount Olive, NC, including AC repair and furnace repair to keep you comfortable year-round. Our highly trained and knowledgeable HVAC technicians are equipped to handle any heating or cooling service you may need, from replacements and new installations to maintenance and ductwork repair and installation. We also care about the quality of the air you breathe in your home, which is why we offer indoor air quality products and dryer vent cleaning.
In business since 1974, we take pride in being the top-rated HVAC company in Eastern North Carolina. Our commitment to our community means that we strive to provide outstanding customer service and same-day service whenever possible. We invite you to read our reviews from other satisfied customers in your area and discover why choosing Jackson & Sons for your HVAC needs is an easy choice. Call us today at (980) 223-0791
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Recent Jobs and Reviews in Mount Olive, NC
Rated 4.9 out of 5 stars based on 195 customer reviews
Customers say: The reviews exhibit a positive overall sentiment, with a significant number of reviews expressing satisfaction and praise for the services provided by Jackson and Sons. The positive reviews highlight aspects such as excellent service, polite and informative technicians, quality installations, and friendly and helpful office staff. The recurring themes in the positive reviews include professionalism, punctuality, and the ability to address customer concerns effectively.
However, there are also a few negative reviews, which primarily focus on issues such as delayed response times, scheduling conflicts, and dissatisfaction with the quality of work. The negative reviews mention specific instances where customers experienced problems or were not completely satisfied with the services provided.
Overall, the sentiment of the reviews is positive, with a slight inclination towards the positive side. The recurring themes in the positive reviews indicate that Jackson and Sons generally provides high-quality services and strives to meet customer expectations. However, it is important to note that the negative reviews should not be overlooked, and the company should continue to work towards improving its services and addressing any issues that may arise.
Mount Olive, NC at a glance
Jackson & Sons has completed 25 jobs in Mount Olive, NC in March 2025.
The 25 customer reviews shown here average 5.0 out of 5.
The most recent job was on March 17, 2025.
Jackson & Sons completed its first job in Mount Olive, NC in August 2016.
I was very satisfied with the service I received. Everyone was quite knowledgeable and exhibited great customer service .Bebra
- Mount Olive, NC 28365
Thank you so much!!Teresa
- Mount Olive, NC 28365
Fantastic Service!!Craig
- Mount Olive, NC 28365
Great
Aidan was efficient and worked without breaks in very cold conditions
Keith
- Mount Olive, NC 28365
Good ServiceGene
- Mount Olive, NC 28365
HVAC PM Review
Nick provided outstanding service and provided excellent information regarding his findings when he conducted semiannual PM on our HVAC system. Want to see him again in the spring!
Gene
- Mount Olive, NC 28365
Excellent service
Efficient affordable service excellent technician
Shawn
- Mount Olive, NC 28365
Great
Efficient. Fast. Explained the problem clearly. Friendly.
MA Wright
Keith
- Mount Olive, NC 28365
Excellent Tony
- Mount Olive, NC 28365
Great service experience Danny
- Mount Olive, NC 28365
Excellent Service LANE
- Mount Olive, NC 28365
Excellent Service
Luis did a great job. Very thorough and explained everything well.
Rones
- Mount Olive, NC 28365
Excellent ServiceJustin
- Mount Olive, NC 28365
Excellent service Janice
- Mount Olive, NC 28365
Excellent Service..
Noah Carter was awesome. He came and got my AC back up and running .
LANE
- Mount Olive, NC 28365
Great serviceHAKES
- Mount Olive, NC 28365
Excellent
Great overall service!
Shawn
- Mount Olive, NC 28365
Excellent service on our maintenance plan
The technicians are always knowledgeable and polite when they come to our home. They give us a heads up on things to watch out for based on the age of our system and what they notice upon inspection.
HIGGINS
- Mount Olive, NC 28365
Excellent serviceKEEL
- Mount Olive, NC 28365
Awesome Service!!
Jackson and Sons continue to be professionals and very detailed
Prudencia
- Mount Olive, NC 28365
Excellent service/technician!
The technician was such a nice young man. Very polite and knowledgeable.
A pleasure having him perform the maintenance.
PETTEWAY
- Mount Olive, NC 28365
Great job!
Associate was very polite and thorough.
MCINTOSH
- Mount Olive, NC 28365
Excellent Service
Excellent service and the technicians were very professional and Knowledgeable.
MCCULLEN
- Mount Olive, NC 28365
Excellent Service
I really appreciate his mannerisms. He was professional & knowledgeable of what he was doing.
Janie
- Mount Olive, NC 28365
Job Locations
Tyler T.
Tech washed and serviced unit per service agreement, tech found no challenges while servicing the system at today’s visit, the system is back up and running and holding a delta t of 20+ degrees upon departure
Mount Olive, NC 28365
Tyler T.
Tech washed and serviced unit per service agreement, tech found no challenges while servicing the system at today’s visit, the system is back up and running and holding a delta t of 20+ degrees upon departure
Mount Olive, NC 28365
Tyler T.
Tech washed and serviced unit per service agreement, tech found no challenges while servicing the system at today’s visit, the system is back up and running and holding a delta t of 20+ degrees upon departure
Mount Olive, NC 28365
Tyler T.
Tech washed and serviced unit per service agreement, tech found no challenges while servicing the system at today’s visit, the system is back up and running and holding a delta t of 20+ degrees upon departure
Mount Olive, NC 28365
Matthew L.
Tech found red common wire between capacitor and contactor left disconnected after maintenance causing compressor not to start. Tech plugged wire back in and tested. System is back operating.
Outdoor unit is 23 years old and indoor unit is 35 years old. Tech recommends system replacement.
No charge for callback.
Mount Olive, NC 28365
Dawson M.
Tech serviced and cleaned unit. Tech found evaporator coil to be severely rusted. Tech did a detailed leak search but could not find a consistent leak. Last tech that came out said the compressor was going from red to caution. Tech megaohmed compressor and found it in the green. Tech faced no other challenges this visit. Unit struggled to get up to Temperature with a delta t of 19 for heat. Tech informed customer about the age of the unit and how the efficiency is not the same as it was before it first got put in. Customer said she will call in for a estimate on a new system.
Mount Olive, NC 28365
Spencer C.
Tech performed CMA full service and replaced filters. System is in a dirty environment and recommend UV light and/or plasma for better indoor air quality. System is maintaining temp at this time.
Mount Olive, NC 28365
Spencer C.
Tech performed CMA full service and replaced filters. System is in a dirty environment and recommend UV light and/or plasma for better indoor air quality. System is maintaining temp at this time.
Mount Olive, NC 28365
Spencer C.
Tech performed CMA full service and replaced filters. System is in a dirty environment and recommend UV light and/or plasma for better indoor air quality. System is maintaining temp at this time.
Mount Olive, NC 28365
Spencer C.
Tech performed CMA full service and replaced filters. System is in a dirty environment and recommend UV light and/or plasma for better indoor air quality. System is maintaining temp at this time.
Mount Olive, NC 28365
Spencer C.
Tech performed CMA full service and replaced filters. System is in a dirty environment and recommend UV light and/or plasma for better indoor air quality. System is maintaining temp at this time.
Mount Olive, NC 28365
Spencer C.
Tech performed CMA full service and replaced filters. System is in a dirty environment and recommend UV light and/or plasma for better indoor air quality. System is maintaining temp at this time.
Mount Olive, NC 28365
Spencer C.
Tech performed CMA full service and replaced filters. System is in a dirty environment and recommend UV light and/or plasma for better indoor air quality. System is maintaining temp at this time.
Mount Olive, NC 28365
Spencer C.
Tech performed CMA full service and replaced filters. System is in a dirty environment and recommend UV light and/or plasma for better indoor air quality. System is maintaining temp at this time.
Mount Olive, NC 28365
Spencer C.
Tech performed CMA full service and replaced filters. System is in a dirty environment and recommend UV light and/or plasma for better indoor air quality. System is maintaining temp at this time.
Mount Olive, NC 28365
C. B.
Tech cleaned and serviced unit tech found no challenges at this time unit is up and working properly
Mount Olive, NC 28365
C. B.
Tech cleaned and serviced unit tech found no challenges at this time unit is up and working properly
Mount Olive, NC 28365
Kyle W.
Performed CMA on (1) Trane Split Heat Pump. Changed filter. System operating properly. Added AC renew after approval.
Mount Olive, NC 28365
C. B.
Tech cleaned and serviced unit tech found no challenges at this time unit is up and working properly
Mount Olive, NC 28365
Landen H.
Apon arrival tech found upstairs air handler to be blank tech checked breaker and found breaker to be in the off position with line voltage un hooked, after last weeks storm they had some electrical issues and had electrician come out, tech spoke with electrician on the phone and he stated that he wasn’t aware they the breaker ran a thing because it was in the off position so he un wired and used the neutral block to feed another breaker tech rewired breaker and conjoined ground to another ground block, tech insured unit have have power and up and running properly at this time. Customer is having all new breakers and breaker panels installed in 2 weeks. (Was not caused by previous maintenance)
Mount Olive, NC 28365
Dawson M.
Tech serviced and cleaned unit. Tech faced no challenges this visit (unit is only a couple months old). Unit is heating and cooling efficiently. Tech recommends plasma air to prevent bacteria build up in the future. Customer declined.
Mount Olive, NC 28365
Audonel G.
Install Trane 3 Ton Package Unit
With Plasma Air
With WiFi Programmable Thermostat
Mount Olive, NC 28365
Audonel G.
Install Trane 3 Ton Package Unit
With Plasma Air
With WiFi Programmable Thermostat
Mount Olive, NC 28365
Audonel G.
Install Trane 3 Ton Package Unit
With Plasma Air
With WiFi Programmable Thermostat
Mount Olive, NC 28365
Audonel G.
Install Trane 3 Ton Package Unit
With Plasma Air
With WiFi Programmable Thermostat
