Jackson and Son specializes in professional, 100% guaranteed residential and commercial heating and air conditioning installation, maintenance tune-ups and repair services.
Read what your Mount Olive, NC neighbors say about our quality services, then call us at 919-734-9611 to schedule an appointment.
Local Reviews
for Mount Olive, NC
Our Reviews by City
Giod service
SOUTHERLAND - Mount Olive, NC 28365
Good service.
Excellent
LANE - Mount Olive, NC 28365
Josh did a great job. Very nice young man. Thank you
Excellent service
WHITLEY - Mount Olive, NC 28365
Response from Jackson & Sons:
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
Excellent service
SHIVAR - Mount Olive, NC 28365
Great Service
Katherine - Mount Olive, NC 28365
Matthew was very professional each time he came. Seemed very knowledgeble
Excellent Service
FAIRCLOTH - Mount Olive, NC 28365
Our tech was very informative and helpful.
Excellent service
REYNOLDS - Mount Olive, NC 28365
Arturo was very professional and polite. Completed the service then walked through step by step of what he had done. Very pleased!
Daniel was great
Sue Jennette - Mount Olive, NC 28365
Daniel very explanatory and knowledgeable, took plenty of time with us. He actually would be a good teacher by his personality and manner of explanation.
Excellent
Emanuel - Mount Olive, NC 28365
Great service
Great Service
BUTTERBALL - Mount Olive, NC 28365
He seems very confident in the job he is doing and explaining his findings.
Great Service
BUTTERBALL - Mount Olive, NC 28365
Did a great job diagnosing the problem, offering a solution, and then repairing the problem, better than it was done previously.
Great service
SUMMERLIN - Mount Olive, NC 28365
Great service
On time, very professional, and quality work
MICHAEL - Mount Olive, NC 28365
Great service
JENNIFER - Mount Olive, NC 28365
Brandon was great very knowledgeable and very helpful.
Noah was great! All your service people are though I do not always get a chance to fill out reviews for all of them.
Iris - Mount Olive, NC
Noah was great! Personable, efficient, all around a pleasant experience to have him come to my home.All of your service people are though I do not always get a chance to fill out reviews for all of them.
Excellent Service
ALBERTO - Mount Olive, NC 28365
Landen provided the best service, anyone would ask for. He did the maintenance on my unit without any issues, was very respectful and well spoken. Can tell he was young but well experienced.
Respectful and highly trained.
ALBERTO - Mount Olive, NC 28365
Great service and technicians, solved out the problem and took their time identifying the issue. They were able to save me from costly repairs by fixing the issue one the first go, instead of second guessing what it could be. Well mannered and respectful. Also, able to explain what happened inside the unit, and how they fixed it.
Great Service
FAYE - Mount Olive, NC 28365
Timely, very efficient and friendly.
Amazing Service
MONTE - Mount Olive, NC 28365
Very professional and friendly
Very good
JIM - Mount Olive, NC 28365
Great technician! He went above and beyond on my service call.
MICHAEL - Mount Olive, NC 28365
Great service rep.
Fantastic
CHRIS - Mount Olive, NC 28365
Brandon showed the utmost professionalism. He was informative and discussed what he did and found, step by step. He's fantastic!
Great service as always
CRAIG - Mount Olive, NC 28365
Very professional
Barbara - Mount Olive, NC 28365
Very curtious.
Very professional….. excellent service
Dan - Mount Olive, NC 28365
Noah was very thorough and concise in his service visit and follow up.
Luis R.
Customer wanted estimate for system 3 system 1 in 700 s center and 2 in breazeale av
Kyle W.
OD FAN MOTOR OVER AMPING BEARINGS ARE FAILING. BLOWER CAPACITOR IS WEAK. 16 YEAR OLD R22 COMPRESSOR HAVING INTERMITTENT CHALLENGES STARTING. READING IN THE RED. MIKE IS ON SITE.
Josh C.
Performed ESA. Customer has washable filters. Left a 20x25 in the return while washable filter finishes drying. Recommended surge protection but customer does not live at this address full time. Also, Customer would like hard copies of performance report and future service agreements sent to PO Box 342 Mt. Olive NC 28365
Josh C.
Performed ESA. Recommended replacing Uv bulb, but customer would like to hold off on replacing at this time.
Noah C.
Tech cleaned both main systems thoroughly, found no challenges at this time. Both systems operating properly. Tech also performed PTU on mini split system, system is operating properly. Customer is billed out for service agreement extension as well as for tune up on mini split system.
Jesse J.
Tech preformed CMA FULL SERVICE on one split system. System is operating at this time.
Noah C.
System is operating properly.
Kyle W.
REPLACED FAILED/DAMAGED DUAL RUN CAPACITOR. REPAIRED WIRING. ADDED SURGE PROTECTOR. SYSTEM UP AND COOLING.
Arturo A.
Upon arrival mr.Jose was not home but mrs, Rodriguez was she stated her daughter was having bad allergies and stated to check duct for anything causing it, tech checked for any wear on duct tech found none tech then started maintenance found dirty blowers and indoor evaporator coils tech spoke with mrs. Rodriguez about plasma pure and how they can benefit from it and improve indoor air quality homeowner interested but stated not at this time due to husband not being home. Tech found no further challenges at todays visit systems are heating and cooling properly at this time.
Josh C.
Performed ESA. Customer extended PSA. Bill added to account and customer notified.
Josh C.
Tech does not have any 12x24 filters on van. Customer from previous job changed their mind and requested (2) 20x20 filters which is why they are added to this ticket.
Josh C.
Performed ESA. Recommended replacing UV Bulb. Customer opted to wait. Customer also replaces their own filters so none used for maintenance.
Matthew L.
Tech found 40/5uf dual cap reading 32.36uf on HERM side and 4.32uf on FAN side. Compressor and fan are starting, but may not in future due to weak capacitor. Recommended replacing dual run. 10 uF blower capacitor has failed. Tech replaced failed blower capacitor for testing and found blower still not starting. Tech found time delay relay board not closing blower relay and keeping blower from running. Tech bypassed relay to test rest of system. Found amp draws and r410a pressures in specs. Tech will need to replace blower relay and blower capacitor to get system cooling normally. Recommended also replacing dual capacitor. Quoted prices out of the book for all 3 repairs. Blower relay and 10uf capacitor required to get system cooling. Customer declined due to cost and left breakers off. System is down. Tech also recommended getting system on ESA maintenance to keep system running efficiently. Please print and send paper copy to Tony Raynor 6615 William R King Road Mt Olive 28365.
Matt C.
Tech washed and serviced unit Customer left during maintenance no inside work performed
Matthew L.
Tech replaced weak fan capacitor and tested new capacitor without issue. Billed for repair. Store is closed this morning. Nobody on site to sign call slip.
Josh C.
Performed ESA.
Josh C.
Performed ESA. Replaced UV bulb at customers request.
Josh C.
Performed ESA. Recommended Uv bulb replacement and media filter replacement. Customer opted for media filter replacement at this time. Customer is usually billed out for renewal. This is due to her social security payment coming at pre set times. Per customer, bill can be sent to address on file.
Ryan S.
Customer left blower door off while painting around air handler. Tech placed both doors back on and tested unit operation and system is working properly at this time with refrigerant pressures within specs And a -19 delta T
Matthew L.
Tech performed CMA full service and found system heating and cooling correctly. Did not have a 24*30*1 filter. Staff on site replaced it with a spare. Tech found 7.5uf fan capacitor reading 23% low at 5.8uf and recommends replacing. Quoted $187.82 to replace capacitor. ABC will review quote Monday and call back if they want to replace 7.5uf capacitor.
Kyle W.
PERFORMED ESA 1 SYSTEM. WILL BE MAKING PAYMENT THROUGH OFFICE PER JERRY.
Matthew L.
Customer reports system was not working the last few days. She replaced filter and says it is now working. She says filter was really dirty. Tech placed system in heat mode first since house was cold. Heat pressures are 315/85. Defrost cycled normally. Tested cooling mode and compressor did not start. Tech found 35uf side of 35/5uf dual capacitor reading very low at 4uf. Suspect compressor intermittently not starting due to low capacitor. Tech let homeowner know about repair. Customer needed to talk to tenant. Tenant paid for repair with card. Tested new capacitor and compressor started every time. Placed warranty label on original capacitor. No housecall per Premium.
Jospeh C.
Tech performed ESA on 1 system found no issues at today’s visit, replaced 2 14x24 media filters.
Jospeh C.
Tech performed ESA on 1 system found blown uv bulb tech replaced after approval, no further issues at today’s visit system working properly at this time. Tech had no 12x24x1 filters will need to drop off 2 when in the area.
Matt C.
Tech washed and serviced unit
