Mount Olive NC Heating & Air Conditioning Services
Expert Local HVAC Services in Mount Olive, NC
At Jackson & Sons, we understand how frustrating it can be when your air conditioning or heating system isn't functioning properly. Our local HVAC company offers a wide range of HVAC services in Mount Olive, NC, including AC repair and furnace repair to keep you comfortable year-round. Our highly trained and knowledgeable HVAC technicians are equipped to handle any heating or cooling service you may need, from replacements and new installations to maintenance and ductwork repair and installation. We also care about the quality of the air you breathe in your home, which is why we offer indoor air quality products and dryer vent cleaning.
In business since 1974, we take pride in being the top-rated HVAC company in Eastern North Carolina. Our commitment to our community means that we strive to provide outstanding customer service and same-day service whenever possible. We invite you to read our reviews from other satisfied customers in your area and discover why choosing Jackson & Sons for your HVAC needs is an easy choice. Call us today at (919) 636-6222 !
Local Reviews
for Mount Olive, NC
Customers say: The recent reviews exhibit a positive overall sentiment, with a slight inclination towards the positive. The reviewers express satisfaction with the services provided, highlighting the helpfulness, expertise, and professionalism of the technicians. They mention the timeliness, efficiency, and quality of the work done. Additionally, the reviewers appreciate the courteous and respectful behavior of the technicians, as well as their willingness to answer questions and provide detailed explanations. The positive reviews also mention the positive experiences with the company's customer service, including the ease of scheduling appointments, the clarity of the pricing, and the overall positive impression left by the technicians. However, it's worth noting that the negative reviews are fewer in number and do not contain any significant negative sentiment. Overall, the reviews suggest that customers have had positive experiences with Jackson and Sons and would recommend their services to others.
Our Reviews by City
Thank you so much!!
Teresa - Mount Olive, NC 28365
Mount OliveNC28365 35.1525-78.115




Fantastic Service!!
Craig - Mount Olive, NC 28365
Mount OliveNC28365 35.1925-78.085




Great
Keith - Mount Olive, NC 28365
Aidan was efficient and worked without breaks in very cold conditions
Mount OliveNC28365 35.235-78.0625



Good Service
Gene - Mount Olive, NC 28365
Mount OliveNC28365 35.1725-78.025




HVAC PM Review
Gene - Mount Olive, NC 28365
Nick provided outstanding service and provided excellent information regarding his findings when he conducted semiannual PM on our HVAC system. Want to see him again in the spring!
Mount OliveNC28365 35.165-77.98



Excellent service
Shawn - Mount Olive, NC 28365
Efficient affordable service excellent technician
Mount OliveNC28365 35.2275-78.07



Great
Keith - Mount Olive, NC 28365
Efficient. Fast. Explained the problem clearly. Friendly. MA Wright
Mount OliveNC28365 35.235-78.0625



Excellent
Tony - Mount Olive, NC 28365
Mount OliveNC28365 35.185-78.0725




Great service experience
Danny - Mount Olive, NC 28365
Mount OliveNC28365 35.2025-78.05




Excellent Service
LANE - Mount Olive, NC 28365
Mount OliveNC28365 35.2225-78.1625




Excellent Service
Rones - Mount Olive, NC 28365
Luis did a great job. Very thorough and explained everything well.
Mount OliveNC28365 35.1675-78.015



Excellent Service
Justin - Mount Olive, NC 28365
Mount OliveNC28365 35.0725-77.9225




Excellent service
Janice - Mount Olive, NC 28365
Mount OliveNC28365 35.2425-78.03




Excellent Service..
LANE - Mount Olive, NC 28365
Noah Carter was awesome. He came and got my AC back up and running .
Mount OliveNC28365 35.2225-78.1625



Great service
HAKES - Mount Olive, NC 28365
Mount OliveNC28365 35.26-78.235




Excellent
Shawn - Mount Olive, NC 28365
Great overall service!
Mount OliveNC28365 35.2275-78.07



Excellent service on our maintenance plan
HIGGINS - Mount Olive, NC 28365
The technicians are always knowledgeable and polite when they come to our home. They give us a heads up on things to watch out for based on the age of our system and what they notice upon inspection.
Mount OliveNC28365 35.2575-78.2375



Excellent service
KEEL - Mount Olive, NC 28365
Mount OliveNC28365 35.2025-78.05




Awesome Service!!
Prudencia - Mount Olive, NC 28365
Jackson and Sons continue to be professionals and very detailed
Mount OliveNC28365 35.1925-78.065



Excellent service/technician!
PETTEWAY - Mount Olive, NC 28365
The technician was such a nice young man. Very polite and knowledgeable. A pleasure having him perform the maintenance.
Mount OliveNC28365 35.2075-78.045



Great job!
MCINTOSH - Mount Olive, NC 28365
Associate was very polite and thorough.
Mount OliveNC28365 35.225-77.99



Excellent Service
MCCULLEN - Mount Olive, NC 28365
Excellent service and the technicians were very professional and Knowledgeable.
Mount OliveNC28365 35.1875-78.0675
Response from Jackson & Sons:
It was a pleasure serving you and your family. We really appreciate you taking the time to share your feedback with us and the community.




Excellent Service
Janie - Mount Olive, NC 28365
I really appreciate his mannerisms. He was professional & knowledgeable of what he was doing.
Mount OliveNC28365 35.0775-77.8925



Great service
HAKES - Mount Olive, NC 28365
Great customer service. Called for a heating issue and showed up in an hour. Technician found the capacitor was bad, explained all my options and had my heat up and running in minutes.
Mount OliveNC28365 35.26-78.235



Great Technician!
KING - Mount Olive, NC 28365
Our technician, Brett, was thorough, kind, and knowledgeable! He inspected our unit, indoor and outdoor, and even let me know about some issues unrelated to the HVAC (frozen water hose, etc). He was a pleasure to work with!
Mount OliveNC28365 35.245-78.26




Dawson M.
Tech serviced and cleaned unit. Tech found compressor and fan side of capacitor testing bad at 36.16/40 and 4.13/5. Tech also found excessive bacteria build up on blower. Tech pulled and cleaned. Unit is heating and cooling efficiently. Customer approved turbo capacitor.

Dalton B.
Trane Condenser 5TWR7036A1000 Trane, XR16 Heat Pump, 3 Ton, Heat Pump Quantity: 1 Trane Fan Coil 5TEM6D04AV31SA Trane, 5TEM6 (454B), 3 Ton, Air Handler Quantity: 1 Other Air Quality CUSTOM-29BJHR Plasma Air 602 Quantity: 1 Other Thermostats CUSTOM-9HQCG8 Honeywell - Wi-Fi VisionPRO® 8000 ( Trane Split Systems) Quantity: 1 Other Services CUSTOM-0M1HWW ESA Quantity: 1 Other HVAC Add-Ons CUSTOM-CNLDTN BAYHTR1508 (Split System) Quantity: 1 Other HVAC Add-Ons CUSTOM-E5QS3T EZ Trap Quantity: 1 Other HVAC Add-Ons CUSTOM-MF3IRD Filter Dryer Quantity: 1 32x60 Drain Pan Quantity: 1 36X40 Pad Quantity: 1 Change Breaker JS Quantity: 1 EZ Trap Quantity: 1 Float Switch Quantity: 1 Foam Blocks (6) Quantity: 1 ICM Surge Protector Quantity: 1 Install New Drain Pan (32x60) 3T & Smaller Quantity: 1 Level Pad Quantity: 1 New Refrigeration Line Set Quantity: 1

Alex R.
Found the toilet stopped up. Used the toilet auger to clear the blockage.

Aidan T.
*Food Lion ATM PTAC* Serviced PTAC and cleaned air filters. System is operating normally at this time with delta T reading 16 degrees.

Aidan T.
*Town Hall PTAC* Serviced PTAC and cleaned air filters. System is operating normally at this time with delta T reading 27 degrees.

Alex R.
Pulled toilet up and found somebody had tried to repair a broken flange. Removed the flange and installed a new flange with securing the new flange to the floor. The floor is saturated with water and is starting to slope to one side. Reinstalled the toilet with new wax ring, new bolts, and everything tested good with no leaks.

Caleb S.
Customer invested in a 3 ton Trane SHP Consultation Code: ENGF12KC5 EQUIPMENT BUNDLE IN SYSTEM 1 Trane Condenser 5TWR7036A1000 Trane, XR16 Heat Pump, 3 Ton, Heat Pump Quantity: 1 Trane Fan Coil 5TEM6D04AV31SA Trane, 5TEM6 (454B), 3 Ton, Air Handler Quantity: 1 ACCESSORIES IN SYSTEM 1 Other Air Quality CUSTOM-29BJHR Plasma Air 602 Quantity: 1 Other Thermostats CUSTOM-9HQCG8 Honeywell - Wi-Fi VisionPRO® 8000 ( Trane Split Systems) Quantity: 1 Other Services CUSTOM-0M1HWW ESA Quantity: 1 Other HVAC Add-Ons CUSTOM-CNLDTN BAYHTR1508 (Split System) Quantity: 1 Other HVAC Add-Ons CUSTOM-E5QS3T EZ Trap Quantity: 1 Other HVAC Add-Ons CUSTOM-MF3IRD Filter Dryer Quantity: 1 INSTALLATION ITEMS IN SYSTEM 1 10 Year Parts 10 Year Compressor 10 Year Indoor Outdoor Coils 20 Year Heat Exchanger 2 Year Labor Quantity: 1 32x60 Drain Pan Quantity: 1 36X40 Pad Quantity: 1 Certified Heat and Cooling Load Calculation For Sizing of HVAC (Code) Quantity: 1 Change Breaker JS Quant

Josh W.
Tech arrived and found condenser not running. Tech found system void of refrigerant and called for field supervisor. Call had been turned over to Caleb.

Luis R.
Compressor technician replaced compressor pressurized system and held and pulled vacuum down. Tech added 7lbs of 410a to achieve proper pressure. System is operating properly at this time.

Dawson M.
Tech serviced and cleaned units. Tech found compressor capacitor reading at 44.3/40 on unit #1. Tech does not have a 40 MFD Capacitor on truck. Tech faced no other challenges. Both units are less than a year old. Both units heating and cooling efficiently. Tech couldn’t not find a crawl space door.

Dawson M.
Tech serviced and cleaned unit. Tech found compressor capacitor reading 53/45 MFD. tech replaced capacitor under 2 year warranty. tech faced no other challenges this visit. Unit is heating and cooling efficiently.

Matthew L.
Tech recovered refrigerant charge and cut failed compressor and filter drier out. Added Acid Away to new compressor. Brazed in new compressor and biflow drier while flowing nitrogen. Pressure tested system to 225 psi of nitrogen. Pulled vacuum level to 300 microns. System passed standing vacuum test. Recharged with 7 lbs 13 oz of new R410a. Aftermarket start kit is disconnected and system is still in emergency heat at thermostat. Tech let customer know that we will order OEM start kit and return to install it. Service warranty. Please send Matthew back with OEM part.

Aidan T.
- Tech replaced DFT control board and confirmed proper defrost operation. Adam approved home projects card for payment through Wells Fargo. System is operating normally at this time.

Derek J.
Upon arrival tech was informed kitchen system was not heating. Inspected and found condenser short cycling due to blower motor not coming on. Check to ensure motor got 240v and 24v and capacitor read within specs. Blower motor has failed. Contacted office to have field supervisor come out due to cost of repairs and age of system. Customer wants to wait until talking with field supervisor. System is currently off at breaker inside air handler.

Derek J.
Upon arrival tech began inspecting back bedroom mini split with a 5 flash code for outdoor power system abnormal. Tech checked compressor and inverter on system and found no challenges. Tech also checked fused on board and found no challenges. Turned breaker off for approximately 5 minutes then turned back on. Code went away and system began heating. System is back operational at this time.

Chris A.
Tech returned to clean to clean blower wheel and evaporator coil. Apron arrival customer stated compressor and OD fan were not coming on. Low voltage fuse was blown. Tech replaced fuse and unit is operating properly. Unit has a delta T of 22.

Matthew L.
Tech found Vision Pro had a false thermostat sensor error. Tech showed customer how to click thermostat off the wall and click it back in place to reboot it. Tech ensured that both stages of compressor heat, defrost, and heat strips are back running. Service warranty/no charge.

Luis R.
Technician found 60 amp square d breaker was sending 70 volts. Technician replaced breaker due to contractor warranty. System started up no issues system is operating properly at this time.

Luis R.
Technician found compressor has locked rotor amps .tech put hard start kit for testing purposes hard start kit did not work. Tech informed customer on findings system is under warranty. Customer has approved compressor replacement. Office is to order compressor and inform customer when part comes in.

David S.
—Replaced Outdoor Fan Capacitor on 6 Heat Pump Condensers per prior approval. —Replaced Compressor Contactor on 3 Heat Pump Condensers per prior approval. —Replaced Heat Strip Contactor on 1 Sir Handler per prior approval. —Replaced lobby thermostat with programmable thermostat per prior approval. —Repaired flex duct connections at 2 locations per prior approval.

Derek J.
Upon arrival tech was informed system was not heating. Inspected system and found the blower motor to be receiving 240 volts but was not coming on and tripped TCO. Homeowner approved replacement of motor, installed and checked operation. System is back operational at this time.

Derek J.
Upon arrival tech was informed system was not heating. Inspected system and found everything running except for heat strips due to breaker being tripped. Tech found heat strips were wired on 50amp ac breaker and ac was wired on 60amp heat strips breaker. Heat corrected wired inside system and turned breakers back on. System is back operational at this time.

Luis R.
Blower wheel technician replaced the blower wheel and cycled system.system is heating properly at this time. Temperature is 44 degrees and temperature coming out at 78 and climbing.

Tyler T.
Tech washed and serviced unit per service agreement, tech found no challenges while servicing agreement, the system is back up and running and holding a delta t of 20+ degrees

Landen H.
Tech washed and serviced unit and found Uv light to be due to be changed tech recommended replacement customer approved tech found no other challenges at this time unit is up heating properly at this time.