Jackson and Son specializes in professional, 100% guaranteed residential and commercial heating and air conditioning installation, maintenance tune-ups and repair services.
Read what your Mount Olive, NC neighbors say about our quality services, then call us at 919-734-9611 to schedule an appointment.
for Mount Olive, NC
Our Reviews by City
WISE - Mount Olive, NC 28365
Very prompt, don’t play around and they get they job done.
Excellent service. Very polite young man...
LANE - Mount Olive, NC 28365
MOORE - Mount Olive, NC 28365
Ronnie explained step by step his findings and what could be needed in the near future.
DARDEN - Mount Olive, NC 28365
Always friendly and excellent service done in a timely manner
MCINTOSH - Mount Olive, NC 28365
Very nice and courteous
Katherine - Mount Olive, NC 28365
Tech was very polite and explained the problem with the unit. After approval from our company Director of Operations, he had the issue fixed in no time.
Janie - Mount Olive, NC 28365
Luis, is a very polite & knowledgeable young man. I asked questions concerning thermostat & he had no problem explaining. This is why I requested him to come back to the house & also why I signed up for the two service calls. Because of Luis.
Very good job
LHsubpar - Mount Olive, NC 28365
ARNOLD - Mount Olive, NC 28365
Great customer service. Timel, efficient, professional.
PAYNE - Mount Olive, NC 28365
Always knowledgeable and courtesy and do a great job.
LUJAN - Mount Olive, NC 28365
Great company quality service
Sean - Mount Olive, NC 28365
Excellent service from office staff to technicians
MORGAN - Mount Olive, NC 28365
Landen was polite and courteous.
GARRETT - Mount Olive, NC 28365
Easy and quick to schedule; helpful tech who didn’t rush to check the box and explained findings.
GROVER - Mount Olive, NC 28365
Very efficient and friendly
SOUTHERLAND - Mount Olive, NC 28365
LANE - Mount Olive, NC 28365
Josh did a great job. Very nice young man. Thank you
WHITLEY - Mount Olive, NC 28365
Response from Jackson & Sons:
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
SHIVAR - Mount Olive, NC 28365
Katherine - Mount Olive, NC 28365
Matthew was very professional each time he came. Seemed very knowledgeble
FAIRCLOTH - Mount Olive, NC 28365
Our tech was very informative and helpful.
REYNOLDS - Mount Olive, NC 28365
Arturo was very professional and polite. Completed the service then walked through step by step of what he had done. Very pleased!
Daniel was great
Sue Jennette - Mount Olive, NC 28365
Daniel very explanatory and knowledgeable, took plenty of time with us. He actually would be a good teacher by his personality and manner of explanation.
Emanuel - Mount Olive, NC 28365
BUTTERBALL - Mount Olive, NC 28365
He seems very confident in the job he is doing and explaining his findings.
Performed tune up as agreed. Technician found no challenges while servicing the system today. System is heating properly and holding a delta t of 20+ degrees. Customer does not want to pay for maintenance agreement at this time.
Tech found 3amp fuse blown upon further inspection tech found low voltage short in compressor compartment from low pressure switch tech repair short and replaced fuse tech then tested system and found no other issues at this time system is heating properly at this time
Tech found power to a/h was off at breaker tech resorted power and found 1/4 hp blower motor was seized up tech suspects during lighting storm motor seized up. Upon further inspection tech also found the outdoor txv had a refrigerant leak at the sensing bulb causing the txv to shut down and kicking system off at high pressure. Unit is down tech recommend replacing due to cost of repairs on a 26 year old system.
Performed preventative maintenance per energy savings agreement. Technician was unable to find any challenges with system operation today. System is operating normally and heating properly, delta t observed today was 20+ degrees. Tech recommended installing a plasma air purifier. Customer declined, tech added to estimate in case they change their mind.
Performed routine maintenance per energy savings agreement. Technician found no challenges with system operation today. System is heating properly with a delta t of 20+ degrees. Tech recommended replacing weak dual run capacitor, customer declined for now but tech added to the estimate for them. Customer renewed ESA via check.
Tech found contactor would not pull in with y call tech was getting 24v to y circuit but not after the board tech found high pressure switch was tripped tech gave power to contactor directly bypassing the board and found in heat mode pressure dropped to 39/289 tech did see frost after the outdoor txv tech also found in cooling mode pressure was at 79/198. Tech also megaohmed the compressor and found it meg on red indicating the insulation of the windings are left exposed will cause issues in future. customer informed tech he will contact if he wants to do repairs. Tech gave left estimate for a 410a txv.
Consultation Code: ENGW1AW61
Performed preventative maintenance per energy savings agreement, technician found no challenges at the time of maintenance. System is heating properly and holding a delta t of 20+ degrees. Customer renewed PSA via card.
Tech returned to replace induced draft motor once replaced tech also replaced elbow that was corroded tech was able to secure new elbow to flue pipe te h turned gas back on and started system smoke did come off pipes due to dust tech did feel heat coming off tube heaters tech turned thermostat back down to 60 degrees unit is operating properly at this time
Performed CMA full service on one 33 yr old split system. Compressor megged bad. Windings shorted and compressor is due for failure. This was recorded at last service in April 2023. Customer declines any recommendation for replacement as long as system still functions. System operating at this time.
Tech washed and serviced both units and found no challenges at this time. Customer uses their own filters.
Tech washed and serviced the unit and found no challenges at this time.
Tech performed maintenance per energy savings agreement. Informed homeowner on plasma pure air she is interested stated price was too high tech sent estimate. Dropped off 24x24x1 and could not check delta t per homeowner request.
Tech performed maintenance per energy savings agreement tech found no challenges at today’s visit system is operating properly at this time. Homeowner extended PSA for $308.51 2 visits 1 year via check. Sent estimate on ac renew he would wait till next visit is interested.
Performed CMA inspection on 1 gas package system. All systems operating correctly at time of service.
Both systems were very dirty. Package unit Evap was so dirty causing heat strips to constantly come on. Tech informed person present for visit. Tech was unable to inform homeowner of uv light no longer shining. Tech also found filter super dirty to main house. Tech did not have 20x25 filter but did change filter with homeowners filter. Please drop 20x25 off when in area.
FOUND FLAME ROLLOUT SWITCH TRIPPED UPON ARRIVAL. RESET SWITCH AND CYCLED SYSTEM WITH NO CHALLENGES. INSPECTED BURNERS/HEAT EXCHANGER FOUND BURNERS CORRODED/RUSTED CAUSING INCONSISTENT FLAME. CUSTOMER WILL SPEAK WITH SISTER REGARDING BURNER REPLACEMENT AND SURGE PROTECTOR.
Tech found no difficulties at this time. Homeowner extended PSA. Please mail paper copy of renewal.
Tech found no difficulties at this time.
Tech found no difficulties at this time. Homeowner extended PSA.
Tech delivered filters.
Tech found heater 002 unplugged with gas shut off. Tech called for heat at thermostat, turned gas on and plugged it back in. Draft inducer hums, but won’t start. Tech confirmed 120 volts to inducer. Tech hand spun inducer wheel. Found it seized up. We will need to order draft inducer to get tube heater up and running. Tech also found corrosion holes in flexible 4” elbow where tube heater connects to flue. Need to quote inducer and elbow replacement. Tech left power and gas off to heater. Tech billed for service call.
PERFORMED CMA INSPECTION ON 1 SPLIT SYSTEM. SYSTEM PERFORMING PROPERLY.
Tech performed maintenance per energy savings agreement. Tech found no challenges at today’s visit system is operating correctly at this time. Replaced 24x24x1 filter. Recommend plasma pure air homeowner recently replaced uv bulb will hold off for now.
Tech performed maintenance per energy savings agreement. Tech suggested replacing uv bulb homeowner stated maybe next visit due to funds.