Mount Olive NC Heating & Air Conditioning Services

Jackson and Son specializes in professional, 100% guaranteed residential and commercial heating and air conditioning installation, maintenance tune-ups and repair services.

Read what your Mount Olive, NC neighbors say about our quality services, then call us at 919-734-9611 to schedule an appointment.

Recent Jobs and Reviews in Mount Olive, NC

Rated 4.9 out of 5 stars based on 177 customer reviews

Our Local Reviews by City

Job Locations and Reviews

Review
The technicians are always knowledgeable and polite when they come to our home. They give us a heads up on things to watch out for based on the age of our system and what they notice upon inspection.
HIGGINS - Mount Olive, NC 28365
Review
Excellent service
KEEL - Mount Olive, NC 28365
Landen  H.
Landen H. Checked in
Tech washed and serviced unit and found no challenges at this time. Unit is cooling with a delta t of 20 supply of 50 and a return of 70.
Mount Olive, NC 28365
Landen  H.
Landen H. Checked in
Tech washed and serviced unit and found evaporator coil rusted and corroded but no leaks at this time tech informed customer on findings and informed customer on age of system and to keep replacement in the back of there head tech found no other challenges at this time unit is up and cooling with a delta t of 20 return of 70 and a supply of 50
Mount Olive, NC 28365
Spencer C.
Spencer C. Checked in
Tech recharged system and added leak freeze. System is now operating properly. No charge for today.
Mount Olive, NC 28365
Landen  H.
Landen H. Checked in
Tech washed and serviced unit and found evaporator coil have have surface rust starting to form but no leaks at this time tech recommended hard start kit customer is interested but wants to wait till next visit. Unit is running with a delta t of 25 return of 71 and a supply of 46. Tech found no other challenges at this time.
Mount Olive, NC 28365
Landen  H.
Landen H. Checked in
Tech washed and serviced unit and found evaporator coil to have come rusted starting to form on face plate tech found no leaks at this time tech found no other challenges. Customer was currently not home tech was un able to check thermostat or delta t tech left pens and pads on porch on side of home
Mount Olive, NC 28365
Landen  H.
Landen H. Checked in
Tech washed and serviced unit and found no challenges at this time. Unit is up and running with a delta t of 21 supply of 49 and a return of 70
Mount Olive, NC 28365
Spencer C.
Spencer C. Checked in
Tech found low suction in heat and AC modes due to a leaking evaporator coil. Tech was able to pinpoint 2 leaks in the coil joints and recorded leaks. Coil will need to be replaced.
Mount Olive, NC 28365
Ricardo  T.
Ricardo T. Checked in
Upon arrival tech turned thermostat to ac and found unit short cycling. Tech washed and serviced unit. Customer would like us to comeback tomorrow.
Mount Olive, NC 28365
Ricardo  T.
Ricardo T. Checked in
Tech washed and serviced unit and found no challenges at this time.
Mount Olive, NC 28365
Matthew L.
Matthew L. Checked in
Tech found 17 year old Lennox package heat pump in a low pressure lockout. Tried to clear lockout with a power cycle, but 60 amp heat strip breaker will not reset. It is old and has failed. Tech replaced breaker for testing purposes and got 240 volts from new breaker. After clearing lockout, system came on in cooling mode after time delay. Tech let system stabilize and found system 1-2 lbs low on refrigerant. Tech swept indoor coil and found indoor coil leaking. See video. Compressor megged green. Bryce is running mandatory. Bryce is checking on financing for her on Monday. Customer could not afford breaker today. Tech left system down. Collected housecall.
Mount Olive, NC 28365
Joshua  C.
Joshua C. Checked in
Performed routine maintenance per energy savings agreement. Technician found the system to be cooling properly and holding a delta t of 20 degrees. Concerns - the evaporator coil in the system is very rusty. Tech did a thorough leak search and was unable to come up with anything. The delta t is within spec so it does not appear the rust is affecting performance at this time. Will need to monitor this going forward. Technician also found the dual run capacitor testing slightly weak today. The part is rated for 45mfd +-5%. Current reading is 42.3, below operating window. Customer approved warranty repair, repair made.
Mount Olive, NC 28365
Matthew L.
Matthew L. Checked in
Emailed proposal to replace unit and duct. Customer is getting multiple quotes and we are the 1st.
Mount Olive, NC 28365
Ronnie P.
Ronnie P. Checked in
Tech performed ESA on 1 system. Tech found compressor megohming in yellow (caution phase) between 40-100. Tech ohmed compressor and ohm readings were accurate. Tech informed homeowner of Megohm readings and recommended having hard start kit installed (system is 8 years old). Homeowner wants to talk with husband before making any decisions, tech built estimate and emailed to customer. Tech found no other challenges or concerns with system/operations of system, Delta T sitting at 19 degrees, system is operating properly upon departure. Homeowner has Honeywell focus pro thermostat.
Mount Olive, NC 28365
Brett  S.
Brett S. Checked in
Tech performed maintenance per service agreement. Tech found no challenges at today’s visit. Tech left one 20 x 20 filter with homeowner but tech did not have a second one. homeowner would like to have an extra filter dropped off on next visit. Tech found blown UV bulb, but homeowner was not interested in replacing at this time. Tech has attached estimate for future consideration. System is operating properly at this time.
Mount Olive, NC 28365
Spencer C.
Spencer C. Checked in
Tech found compressor running but condenser fan Blade stuck on the unit. Tech found a loose set screw and blade fell all the way down on the shaft. Tech realigned blade on shaft and found fan running without hitting. Unit is running properly at this time, but tech informed customer of age and equipment. Components may fail at any time. 19 year old equipment.
Mount Olive, NC 28365
Ricardo  T.
Ricardo T. Checked in
Tech washed and serviced unit and found no challenges at this time. Customer would like 20x25x1 filter dropped off. Tech recommended Hardstart customer would like to wait.
Mount Olive, NC 28365
Matthew L.
Matthew L. Checked in
AMANA 12K PTAC
Mount Olive, NC 28365
Romario  T.
Romario T. Checked in
Helps prolong the performance of the system ( lubricated the mechanical parts that are used throughout the refrigerant cycle. Costumer pre-paid. System is operating properly in cooling at this time.
Mount Olive, NC 28365
Nate R.
Nate R. Checked in
Tech serviced and washed unit. Found no challenges at this time.
Mount Olive, NC 28365
Audonel G.
Audonel G. Checked in
4TWR6036N1000A/TEM6A0C36H31S
Mount Olive, NC 28365
Bryce C.
Bryce C. Checked in
Emailed proposal
Mount Olive, NC 28365
Kyle W.
Kyle W. Checked in
17 YEAR OLD PACKAGE HEAT PUMP. FOUND 1/2HP BLOWER MOTOR HAS FAILED/WHEEL HAS BROKEN FROM SHAFT. COMPRESSOR WINDINGS READING WITHIN BAD/CAUTION RANGE. COMPRESSOR CAPACITOR IS WEAK AS WELL. COSTLY REPAIRS NOT RECOMMENDED. SYSTEM IN OVERALL POOR CONDITION. HANDED OVER TO FIELD SUPERVISOR. SPOKE WITH HOMEOWNER AND COLLECTED VOA PHONE.
Mount Olive, NC 28365
Landen  H.
Landen H. Checked in
Tech washed and serviced unit and found no challenges at this time customer extended ESA via card 318.12
Mount Olive, NC 28365
Matthew L.
Matthew L. Checked in
Sold 3 ton Trane split heat pump
Mount Olive, NC 28365
Luis R.
Luis R. Checked in
Tech found older Trane system was engaged contactor but no power tech found disconnect was unplugged. Tech reconnected power and heard compressor making strange grinding noise. Tech put gauges on system and found both lines are at 0 psi indicating a major leak. Tech did see visible signs of dryer up oil on usual common leak area. Tech informed customer on findings and called in for mandatory they are scheduled to come out later today. Due to system being 25 years old tech recommend replacing. ,
Mount Olive, NC 28365
Review
Jackson and Sons continue to be professionals and very detailed
Prudencia - Mount Olive, NC 28365
Review
The technician was such a nice young man. Very polite and knowledgeable. A pleasure having him perform the maintenance.
PETTEWAY - Mount Olive, NC 28365
Review
Associate was very polite and thorough.
MCINTOSH - Mount Olive, NC 28365
Review
Excellent service and the technicians were very professional and Knowledgeable.
MCCULLEN - Mount Olive, NC 28365
Response from Jackson & Sons:

It was a pleasure serving you and your family. We really appreciate you taking the time to share your feedback with us and the community.

Review
I really appreciate his mannerisms. He was professional & knowledgeable of what he was doing.
Janie - Mount Olive, NC 28365
Review
Great customer service. Called for a heating issue and showed up in an hour. Technician found the capacitor was bad, explained all my options and had my heat up and running in minutes.
HAKES - Mount Olive, NC 28365
Review
Our technician, Brett, was thorough, kind, and knowledgeable! He inspected our unit, indoor and outdoor, and even let me know about some issues unrelated to the HVAC (frozen water hose, etc). He was a pleasure to work with!
KING - Mount Olive, NC 28365
Review
William was professional, courteous and informative. If it rubbed to me he’d get a raise Monday morning great job thank you.
Terry - Mount Olive, NC 28365
Review
Detailed, efficient, thumbs up all around 🤝🤝🤝💯💯
CASPER - Mount Olive, NC 28365
Review
Excellent service!
LUJAN - Mount Olive, NC 28365
Review
Very polite and professional
Shawn - Mount Olive, NC 28365
Review
Very prompt, don’t play around and they get they job done.
WISE - Mount Olive, NC 28365
Review
Excellent service. Very polite young man...
LANE - Mount Olive, NC 28365
Review
Ronnie explained step by step his findings and what could be needed in the near future.
MOORE - Mount Olive, NC 28365
Review
Excellent service
DARDEN - Mount Olive, NC 28365
Review
Very nice and courteous
MCINTOSH - Mount Olive, NC 28365
Review
Tech was very polite and explained the problem with the unit. After approval from our company Director of Operations, he had the issue fixed in no time.
Katherine - Mount Olive, NC 28365
Review
Luis, is a very polite & knowledgeable young man. I asked questions concerning thermostat & he had no problem explaining. This is why I requested him to come back to the house & also why I signed up for the two service calls. Because of Luis.
Janie - Mount Olive, NC 28365
Review
Very good job
LHsubpar - Mount Olive, NC 28365
Review
Great customer service. Timel, efficient, professional.
ARNOLD - Mount Olive, NC 28365
Review
Always knowledgeable and courtesy and do a great job.
PAYNE - Mount Olive, NC 28365
Review
Excellent service
LUJAN - Mount Olive, NC 28365
Review
Excellent service from office staff to technicians
Sean - Mount Olive, NC 28365

 

Dependable Service Throughout Eastern NC

When you need heating or air conditioning repairs, maintenance or system replacements, you need a company you can count on for dependability and quality service. Contact us at Jackson & Sons at 919-734-9611. Our professional team of technicians look forward to providing energy efficient and cost effective solutions to keep your home or business comfortable at all times.

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