Mount Olive NC Heating & Air Conditioning Services

Jackson and Son specializes in professional, 100% guaranteed residential and commercial heating and air conditioning installation, maintenance tune-ups and repair services.

Read what your Mount Olive, NC neighbors say about our quality services, then call us at 919-734-9611 to schedule an appointment.

Recent Jobs and Reviews in Mount Olive, NC

Rated 4.9 out of 5 stars based on 178 customer reviews

Our Local Reviews by City

Job Locations and Reviews

Matthew L.
Matthew L. Checked in
Tech replaced flex duct in crawlspace. Left Y disconnected until parts come in. Blower is running and recirculating some air.
Mount Olive, NC 28365
Matthew L.
Matthew L. Checked in
Before tech started ductwork repair, tech inspected package unit. Tech found oily residue around discharge service port. Confirmed valve core leaking with soap bubbles. Tightened valve core. Still leaking. Valve core needs to be replaced. Inspected indoor and outdoor TXVs. On indoor TXV, equalizer line has rubbed sensing bulb line. 45/5uf dual run capacitor is reading very weak at 3.7uf on FAN side and 41.8 on HERM side. Compressor is megging in the yellow high caution range at 40 megohms to ground. Tech bypassed collapsed return by running system with evap door off and system stabilized and ran in heat mode. System trips low pressure switch in cooling mode in less than 5 seconds. Indoor TXV is shut down. Indoor TXV will need to be replaced to get system cooling. Tech leak searched indoor coil. Did not confirm any refrigerant leaks, but based on age and corrosion, tech recommends replacing warranty coil and yellow megohm caution compressor at the same time as indoor TXV. 10 year
Mount Olive, NC 28365
Matthew L.
Matthew L. Checked in
[email protected] Tech found blower wheel torn apart inside blower housing. See pictures. Filter, outdoor coil, and indoor coil are completely clogged with dirt, lint, and debris. There is a lot of pink insulation and mouse poop throughout inside unit. Tech found 14” diameter flex duct return runs 20 feet through tight crawlspace. Supply boot near crawl door is falling apart. All branch lines are fallen onto the crawlspace floor and in poor condition. Most of the insulation on the supply plenum is falling off duct. Duct system should be replaced due to repairs needed and poor condition. Compressor and outdoor fan will start up with Y call, but compressor megohm tested red. Got ground continuity on compressor motor windings with megohm meter and multimeter. Repairing gas pack would require ordering blower wheel, doing a full tune up cleaning, and replacing 1/3 HP 1075 rpm blower motor and wheel. Tech cannot guarantee the compressor will last much longer. Tech recommends replac
Mount Olive, NC 28365
Matthew L.
Matthew L. Checked in
Customer is going to have us repair system.
Mount Olive, NC 28365
Joshua W.
Joshua W. Checked in
Tech arrived and cut system on, tech found that unit would come on and run but did not have any airflow throughout house. Tech inspected ductwork and found that 16” return had collapsed, tech noted that hood will have to be removed and unit slid out to replace 5 ft of 16” flex. Tech built estimate for repair and spoke with customer. Customer wants to go ahead with repair. Does not want service agreement at this time.
Mount Olive, NC 28365
Joshua W.
Joshua W. Checked in
Tech performed ESA, tech found no issues with either system at todays visit. Systems are back on and operating properly at this time. Tech called customer and spoke to customer about renewal, customer stated they were going to call in to renew.
Mount Olive, NC 28365
Spencer C.
Spencer C. Checked in
Tech found garage receptacle breaker tripped and reset it. Tech found breaker controls all garage receptacles. Tech verified dehumidifier is back up and running and not tripping the breaker. If issue persists, tech recommends calling an electrician to see if there is an issue with any of the receptacles or breaker.
Mount Olive, NC 28365
Spencer C.
Spencer C. Checked in
Tech replaced 30 amp breaker and verified system is back operational. Customer is aware of the previous issues mentioned last visit as well as the age and condition of the system. Customer is aware of the need for replacement.
Mount Olive, NC 28365
Kyle W.
Kyle W. Checked in
(UNIT #2) FOUND CONDENSER FAN MOTOR FAILED. REPLACED WITH 1/4HP 825RPM MOTOR/ADDED AC RENEW. SYSTEM IS 15 YEARS OLD COMPRESSOR IS RUNNING HIGH AMP DRAW AT 23A RATED FOR 27A INDICATING WEAR/FAILURE. CAPACITOR WITHIN SPECS. SYSTEM IN OVERALL POOR CONDITION. HANDED OVER TO FIELD SUPERVISOR.
Mount Olive, NC 28365
David  S.
David S. Checked in
-Observed GE 60 A breaker currently installed in outdoor disconnect. Current line side wiring #6 AWG THHN/THWN. Existing wiring should handle up to 75 A load. -Data tag shows 30 A breaker for heat pump, 45 A breaker for heat strips (240 V). Do not have a GE 70 A on hand to replace. -Marked data tag for heat strips installed per equipment list. Office should decide if 60 A breaker is acceptable, or if return trip should be scheduled to replace accordingly.
Mount Olive, NC 28365
Joseph C.
Joseph C. Checked in
Tech performed ESA on 2 systems. Package hp- tech serviced and cleaned system, found no challenges at this time system is operating properly. Mini split- tech serviced and cleaned system, found no challenges at this time system is operating properly.
Mount Olive, NC 28365
Joshua C.
Joshua C. Checked in
Performed CMA Full Service on 4 Gas Package Units 1 Split System and 2 Make Up Air Systems. Gas Pack 2417C85172 - No challenges were present at the time of service. System cleaned and inspected. All electrical tested to spec and system is cooling with a 20 degree temperature change over. Gas Pack 3419C60957- upon arrival, technician found the system to be not operational. While inspecting the electrical compartment, the technician was able to tighten down a couple of loose thermostat wire terminals on the control board. All other electrical looked to be in good working order. Power was restored and the system came on. All electrical tested to spec and the system is cooling properly. Technician cycled system a few times in order to see if the challenge could be replicated, however, the system came as normal each time. Gas Pack 3816C52975 - tech found the system to be working properly while servicing today. The system is cooling properly and holding a delta t of 20 degrees. Recommenda
Mount Olive, NC 28365
Spencer C.
Spencer C. Checked in
Tech found no low voltage due to high voltage breaker only sending 1 leg of power. Tech found contactor is pitted and compressor capacitor is out of tolerance at 38/50. Tech found coil is in poor condition and fins are corroding off coil. Breaker would have to be replaced at minimum to get system back up. Customer declined breaker price at this time. Tech explained that any repair on this system is a temporary fix, unit is 22 years old. No trip fee, we were here last week.
Mount Olive, NC 28365
Romario  T.
Romario T. Checked in
Found system iced up, tech shut it off at the thermostat and left it with the fan on until our field supervisor can arrive to provide a solution. Compressor checked out on the caution, 2001 R22 system. Tech did wait to help our field supervisor translate (Spanish speaking costumer). Costumer was not able to get approved for credit and decided not due ice for today. Costumer will have the fan on ON until it de-ices to provide proper refrigerant diagnostics. Indoor coil is heavily corroded and it appears that it have been freezing over multiple times. Costumer will call us when she is ready to do anything as far as repairs. Premium costumer.
Mount Olive, NC 28365
Bryce C.
Bryce C. Checked in
Unable to get financed
Mount Olive, NC 28365
Romario  T.
Romario T. Checked in
Found the breaker off at the panel, tech reset the breaker and only the fan operated. Tech waited for the time delay to go by to engage the compressor and it started producing heat. Tech reconfigured the system to energize on B(heat) at the reversing valve and connected the common wire at the thermostat to eliminate having to replace batteries in the future. System is back cooling. Install warranty.
Mount Olive, NC 28365
Joshua W.
Joshua W. Checked in
Tech performed ESA, tech found no issues while performing preventive maintenance. System is back on and operating properly at this time.
Mount Olive, NC 28365
Joshua W.
Joshua W. Checked in
Tech performed ESA on 1 system. Tech serviced and cleaned system. Tech faced no challenges at todays visit and system was was running properly with 20 delta t.
Mount Olive, NC 28365
David C.
David C. Checked in
(XR14) 4TWR4018N1000A/TEM4B0B24M21SA
Mount Olive, NC 28365
Luis R.
Luis R. Checked in
Tech was informed thermostat was blank tech checked power to system power was present tech check low voltage owner as well low voltage was present as well tech removed the 3amp fuse to ensure it was not blown fuse was not blown tech went inside and found thermostat had power system started up with no issue
Mount Olive, NC 28365
Joseph C.
Joseph C. Checked in
Tech performed ESA on 1 system found no challenges at today’s visit system is operating properly at this time with 20 delta t. Need to stop back by with 20x25x1 filter
Mount Olive, NC 28365
Joseph C.
Joseph C. Checked in
Tech performed esa on 1 system. tech serviced and cleaned system. Tech faced no challenges at this time and system was cooling at 18 delta t.
Mount Olive, NC 28365
Spencer C.
Spencer C. Checked in
Tech found upstairs condenser fan running but not compressor due to a failed capacitor. Tech replaced capacitor and found normal operation. Tech found downstairs thermostat set to 85 following schedule. Tech removed schedule and set it to 72 per customer request. Tech also inspected air handler as well to make sure no drain issues.
Mount Olive, NC 28333
Matthew L.
Matthew L. Checked in
Tech found failed 45uf compressor capacitor. 7.5uf fan capacitor is in specs. Tech replaced capacitor for testing purposes and system is back cooling. Checked outdoor fan amp draw per service history. Outdoor fan motor is not overamping. Rated at 2.0 and pulling 1.4 amps. Allowed system to stabilize and recorded pressures and amp draws. Checked indoor unit and tested drain. No further issues found. Collected for repair. No housecall per premium agreement.
Mount Olive, NC 28365
Joseph C.
Joseph C. Checked in
Tech performed ESA on 1 system found no challenges at today’s visit system cooling with 20 delta t.
Mount Olive, NC 28365
Review
Great overall service!
Shawn - Mount Olive, NC 28365
Review
The technicians are always knowledgeable and polite when they come to our home. They give us a heads up on things to watch out for based on the age of our system and what they notice upon inspection.
HIGGINS - Mount Olive, NC 28365
Review
Excellent service
KEEL - Mount Olive, NC 28365
Review
Jackson and Sons continue to be professionals and very detailed
Prudencia - Mount Olive, NC 28365
Review
The technician was such a nice young man. Very polite and knowledgeable. A pleasure having him perform the maintenance.
PETTEWAY - Mount Olive, NC 28365
Review
Associate was very polite and thorough.
MCINTOSH - Mount Olive, NC 28365
Review
Excellent service and the technicians were very professional and Knowledgeable.
MCCULLEN - Mount Olive, NC 28365
Response from Jackson & Sons:

It was a pleasure serving you and your family. We really appreciate you taking the time to share your feedback with us and the community.

Review
I really appreciate his mannerisms. He was professional & knowledgeable of what he was doing.
Janie - Mount Olive, NC 28365
Review
Great customer service. Called for a heating issue and showed up in an hour. Technician found the capacitor was bad, explained all my options and had my heat up and running in minutes.
HAKES - Mount Olive, NC 28365
Review
Our technician, Brett, was thorough, kind, and knowledgeable! He inspected our unit, indoor and outdoor, and even let me know about some issues unrelated to the HVAC (frozen water hose, etc). He was a pleasure to work with!
KING - Mount Olive, NC 28365
Review
William was professional, courteous and informative. If it rubbed to me he’d get a raise Monday morning great job thank you.
Terry - Mount Olive, NC 28365
Review
Detailed, efficient, thumbs up all around 🤝🤝🤝💯💯
CASPER - Mount Olive, NC 28365
Review
Excellent service!
LUJAN - Mount Olive, NC 28365
Review
Very polite and professional
Shawn - Mount Olive, NC 28365
Review
Very prompt, don’t play around and they get they job done.
WISE - Mount Olive, NC 28365
Review
Excellent service. Very polite young man...
LANE - Mount Olive, NC 28365
Review
Ronnie explained step by step his findings and what could be needed in the near future.
MOORE - Mount Olive, NC 28365
Review
Excellent service
DARDEN - Mount Olive, NC 28365
Review
Very nice and courteous
MCINTOSH - Mount Olive, NC 28365
Review
Tech was very polite and explained the problem with the unit. After approval from our company Director of Operations, he had the issue fixed in no time.
Katherine - Mount Olive, NC 28365
Review
Luis, is a very polite & knowledgeable young man. I asked questions concerning thermostat & he had no problem explaining. This is why I requested him to come back to the house & also why I signed up for the two service calls. Because of Luis.
Janie - Mount Olive, NC 28365
Review
Very good job
LHsubpar - Mount Olive, NC 28365
Review
Great customer service. Timel, efficient, professional.
ARNOLD - Mount Olive, NC 28365
Review
Always knowledgeable and courtesy and do a great job.
PAYNE - Mount Olive, NC 28365
Review
Excellent service
LUJAN - Mount Olive, NC 28365

 

Dependable Service Throughout Eastern NC

When you need heating or air conditioning repairs, maintenance or system replacements, you need a company you can count on for dependability and quality service. Contact us at Jackson & Sons at 919-734-9611. Our professional team of technicians look forward to providing energy efficient and cost effective solutions to keep your home or business comfortable at all times.

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