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Service Area

Serving Homes and Businesses Throughout Eastern North Carolina

Since 1974, Jackson & Sons has been Eastern North Carolina's go-to HVAC contractor. Located centrally in Wayne County, we provide expert heating & air services from East of Raleigh to New Bern, NC. With over 40 fully stocked trucks, an advanced central dispatching system and a commitment to providing same-day service when possible, we've got your comfort needs handled!

Our residential and commercial services will keep you and your family comfortable all year long. We invite you to check out our entire service area below. To read reviews from clients near you, click on your city. Don't see your city listed? Don't worry - we may still be able to help you! Connect with our team online or give us a call at (980) 223-0791 now!

Recent Jobs and Reviews

Rated 4.9 out of 5 stars based on 8850 customer reviews

Customers say: The reviews exhibit a positive overall sentiment, with a significant number of reviews expressing satisfaction and praise for the services provided by Jackson and Sons. The positive reviews highlight aspects such as excellent service, polite and informative technicians, quality installations, and friendly and helpful office staff. The recurring themes in the positive reviews include professionalism, punctuality, and the ability to address customer concerns effectively. However, there are also a few negative reviews, which primarily focus on issues such as delayed response times, scheduling conflicts, and dissatisfaction with the quality of work. The negative reviews mention specific instances where customers experienced problems or were not completely satisfied with the services provided. Overall, the sentiment of the reviews is positive, with a slight inclination towards the positive side. The recurring themes in the positive reviews indicate that Jackson and Sons generally provides high-quality services and strives to meet customer expectations. However, it is important to note that the negative reviews should not be overlooked, and the company should continue to work towards improving its services and addressing any issues that may arise.

At a glance

Jackson & Sons has completed 1 job on March 18, 2025.

The one customer review shown here is rated 5.0 out of 5.

Recent work covers Clinton, NC and Winterville, NC.

Job Locations and Reviews

David S.
David S. Checked in
— Performed CMA Inspection on 1 Rooftop Package Unit that services the front of space. The other 2 systems have prior diagnosis, and plaza owner is currently receiving proposals to replace these systems. — System 3: 2010 Goodman 5 Ton Rooftop Package: Front: Tenant had requested system be left off until owner had decided what was being done with other systems. Turned on disconnect to perform CMA Inspection. Rooftop 3 phase disconnect in a state of disrepair. Massive amounts of wasps nests inside unit. Poisoned and removed nests as able. Thermostats have stickers to indicate they may be controlled at a remote location by prior tenant. Unable to manipulate mode or temperatures sufficiently to control system from thermostat. Recommend replacement of thermostat. Provided estimate to replace thermostat with Programmable or Non Programmable. Tenant stated ceiling leaks when raining. Found no observable damage to rooftop or curb. Drain line does not have a trap installed. Unit will not dr
Clinton, NC 28328
Review
Excellent all around. Courtesy, explained in detail. Very nice man.
Sheila - Winterville, NC 28590
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