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Service Area

Serving Homes and Businesses Throughout Eastern North Carolina

Since 1974, Jackson & Sons has been Eastern North Carolina's go-to HVAC contractor. Located centrally in Wayne County, we provide expert heating & air services from East of Raleigh to New Bern, NC. With over 40 fully stocked trucks, an advanced central dispatching system and a commitment to providing same-day service when possible, we've got your comfort needs handled!

Our residential and commercial services will keep you and your family comfortable all year long. We invite you to check out our entire service area below. To read reviews from clients near you, click on your city. Don't see your city listed? Don't worry - we may still be able to help you! Connect with our team online or give us a call at (980) 223-0791 now!

Recent Jobs and Reviews

Rated 4.9 out of 5 stars based on 8850 customer reviews

Customers say: The reviews exhibit a positive overall sentiment, with a significant number of reviews expressing satisfaction and praise for the services provided by Jackson and Sons. The positive reviews highlight aspects such as excellent service, polite and informative technicians, quality installations, and friendly and helpful office staff. The recurring themes in the positive reviews include professionalism, punctuality, and the ability to address customer concerns effectively. However, there are also a few negative reviews, which primarily focus on issues such as delayed response times, scheduling conflicts, and dissatisfaction with the quality of work. The negative reviews mention specific instances where customers experienced problems or were not completely satisfied with the services provided. Overall, the sentiment of the reviews is positive, with a slight inclination towards the positive side. The recurring themes in the positive reviews indicate that Jackson and Sons generally provides high-quality services and strives to meet customer expectations. However, it is important to note that the negative reviews should not be overlooked, and the company should continue to work towards improving its services and addressing any issues that may arise.

At a glance

Jackson & Sons has completed 1 job on March 18, 2025.

The one customer review shown here is rated 5.0 out of 5.

Recent work covers Dudley, NC and Goldsboro, NC.

Job Locations and Reviews

David C.
David C. Checked in
Trane Condenser 5TWR7036A1000 Trane, XR16 Heat Pump, 3 Ton, Heat Pump Quantity: 1 Trane Fan Coil 5TEM6D04AV31SA Trane, Variable Speed Air Handler, 3 Ton, Air Handler Quantity: 1 Other Air Quality CUSTOM-29BJHR Plasma Air 602 Quantity: 1 Other HVAC Add-Ons CUSTOM-1FHW2P TWR Leaf-Guard Quantity: 1 Other Thermostats CUSTOM-9HQCG8 Honeywell - Wi-Fi VisionPRO® 8000 ( Trane Split Systems) Quantity: 1 Other HVAC Add-Ons CUSTOM-CNLDTN BAYHTR1508 (Split System) Quantity: 1 32x60 Drain Pan Quantity: 1 36X40 Pad Quantity: 1 Change Breaker JS Quantity: 1 EZ Trap Quantity: 1 Float Switch Quantity: 1 Foam Blocks (6) Quantity: 1 ICM Surge Protector Quantity: 2 Install New Drain Pan (32x60) 3T & Smaller Quantity: 1 Level Pad Quantity: 1
Goldsboro, NC 27534
Review
Nestor Alvarez serviced our Trane unit earlier this month. He was completing his training, at that time. Nestor was very professional. He will be an asset to Jackson and Sons. Thank you Nestor.
Terry - Dudley, NC 28333
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