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Willow Spring, NC Heating Air & Conditioning Services

Jackson and Sons has been serving the heating and air conditioning needs of Willow Spring, NC residents and businesses since 1974.

Our reviews below from your neighbors in Willow Spring, NC tell the story of our quality, dedication and commitment to customer service.

Recent Jobs and Reviews in Willow Spring, NC

Rated 5.0 out of 5 stars based on 2 customer reviews

Customers say: The reviews exhibit a positive overall sentiment, with a significant number of reviews expressing satisfaction and praise for the services provided by Jackson and Sons. The positive reviews highlight aspects such as excellent service, polite and informative technicians, quality installations, and friendly and helpful office staff. The recurring themes in the positive reviews include professionalism, punctuality, and the ability to address customer concerns effectively. However, there are also a few negative reviews, which primarily focus on issues such as delayed response times, scheduling conflicts, and dissatisfaction with the quality of work. The negative reviews mention specific instances where customers experienced problems or were not completely satisfied with the services provided. Overall, the sentiment of the reviews is positive, with a slight inclination towards the positive side. The recurring themes in the positive reviews indicate that Jackson and Sons generally provides high-quality services and strives to meet customer expectations. However, it is important to note that the negative reviews should not be overlooked, and the company should continue to work towards improving its services and addressing any issues that may arise.

Our Local Reviews by City

Job Locations and Reviews

Noah C.
Noah C. Checked in
Upon arrival tech found condenser coil covered entirely in thick ice. Tech found condenser running with a Y call but 0v between red and common. 0v at defrost board. Found plug at float switch bent causing 24v break at air handler to condenser. Replaced float switch and defrosted condenser. Tested operation. System is back up and heating as well as defrosting. Install warranty.
Willow Spring, NC 27592
Josh W.
Josh W. Checked in
Tech performed esa on one system, tech did not find any challenges with system at todays visit. System is back on and operating properly at this time. Customer supplies their own filters. All is good at this time.
Willow Spring, NC 27592
Norman  A.
Norman A. Checked in
Disconnect water softener. Chris is go get a quote for Mr.Cecil on the ten moen cartridge and replace them
Willow Spring, NC 27592
Josh W.
Josh W. Checked in
Tech performed ESA on two systems. Tech did not find any issues with systems at today’s visit. Both systems are back on and operating properly at this time. No recommendations at this time both systems are still very new and in excellent condition. Customer as a few plumbing needs he wants addressed, booked plumbing call with office.
Willow Spring, NC 27592
Review
Romario was conscientious and professional. He explained what was causing the problem with our A/C, then quickly fixed it and cleaned up the work area. If we could request to have Romario for our twice-yearly maintenance service, we would do so.
PARKERS - Willow Spring, NC 27592
Romario  T.
Romario T. Checked in
Found the overflow switch triggered, the primary P-Trap was missing the cap. Tech tested the drain with water to assure draining and removed the water form the secondary float switch. System is back cooling. Service warranty.
Willow Spring, NC 27592
Kenny C.
Kenny C. Checked in
Performed ESA, discussed plasma air. Not time to renew ESA.
Willow Spring, NC 27592
Landen  H.
Landen H. Checked in
Performed routine maintenance on 2 systems per energy savings agreement. Upstairs - technician did not find any issues with system today. Unit is heating properly and holding a delta t of 20 plus degrees. Downstairs - tech found no challenges with this system today. The system is heating properly and holding a delta t of 20+ degrees. Customer renewed ESA via card.
Willow Spring, NC 27592
Review
Very kind, patience and answer any questions I had.
TELLEZ - Willow Spring, NC 27592
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