Eureka NC Heating & Air Conditioning Services
Jackson and Sons has provided full-service residential and commercial heating and air conditioning installation, maintenance tune-ups and repair services in Eureka, NC since 1974.
Read our reviews to learn why your neighbors call us first for their home and business comfort needs in Eureka, NC, then call us at 919-734-9611 to see what we can do for you.
Local Reviews
for Eureka, NC
Customers say: The reviews exhibit a positive overall sentiment, with a significant number of reviews expressing satisfaction and praise for the services provided by Jackson and Sons. The positive reviews highlight aspects such as excellent service, polite and informative technicians, quality installations, and friendly and helpful office staff. The recurring themes in the positive reviews include professionalism, punctuality, and the ability to address customer concerns effectively. However, there are also a few negative reviews, which primarily focus on issues such as delayed response times, scheduling conflicts, and dissatisfaction with the quality of work. The negative reviews mention specific instances where customers experienced problems or were not completely satisfied with the services provided. Overall, the sentiment of the reviews is positive, with a slight inclination towards the positive side. The recurring themes in the positive reviews indicate that Jackson and Sons generally provides high-quality services and strives to meet customer expectations. However, it is important to note that the negative reviews should not be overlooked, and the company should continue to work towards improving its services and addressing any issues that may arise.
Our Reviews by City
Awesome service
Linda - Eureka, NC 27830
Great service
Amber W.
Faulty high pressure switch, recommend replacement. Tech returned and recovered refrigerant. Tech removed old high pressure switch and began brazing in new high pressure switch, while tech was brazing torch got stuck and burnt new high pressure switch. Tech had to reinstall failed pressure switch to get system back heating at this time. Will need to order new high pressure switch and return to replace. Tech did go ahead and completed maintenance on system per customer request. Will need two 20x25x1 filters when we return to repair.
Josh W.
Upon arrival customer informed tech that over the holidays they had a family friend over to diagnose system, customer informed tech that high pressure switch had failed. Tech confirmed diagnosis of failed high pressure switch and built estimate for replacement, customer approved replacement and would like maintenance to be done during repair. High pressure switch is bypassed and unit is working properly at this time.
Spencer C.
Tech found thermostat satisfied at 70. Tech verified proper system operation and found normal refrigerant pressures, amp draw and capacitor readings. Tech verified pressure switch connections are still good. Customer stated thermostat yesterday was fluctuating between 72 and 70 yesterday every 20 minutes. Tech inspected duct and saw no issues. Tech suspects thermostat is reading incorrect temperature and quoted replacing thermostat. Customer wants to hold off on repair.
Luis R.
Tech returned to replace 4mfd with a 5mfd capacitor system is operating properly at this time
Derek J.
Upon arrival tech was informed system was making a loud noise outside. Tech inspected system and found condenser fan motor had failed. Tech informed homeowner and got approval replace with universal motor off truck. Tech had to drill new mounting holes to make motor work. Installed 4mfd capacitor with motor due to not have a 5mfd capacitor. System is back on and operational at this time.
Aidan T.
Tech arrived and found thermostat saying 76 set to 71. Tech found 24v volts was coming in and out at high pressure switch, tech found that wire connection had broke on in splice. Tech respliced connection and system is now on and operating properly at this time.
Aidan T.
Tech arrived and found system satisfied, tech cut system on and checked all system operations, oils were clean and system came on and operated perfectly. Customer stated she cleaned filter earlier. Tech replaced filter and had good delta t. Unable to find any challenges at this time. Customer was talking about plumbing issues and informed that we now do plumbing and he will call us.