Havelock NC Heating & Air Conditioning Services

Tech preformed CMA FULL SERVICE on 2 Split Systems and 1 Mini Split System. Split System #2 is in need of a run capacitor for condenser unit. Tech tested capacitor and found it to be below operating range. Tech has attached estimate for cost of replacing capacitor to invoice. Split System #1 and Mini Split System are operating within specifications at this time. Tech has attached SYSTEM PERFORMANCE REPORTS to invoice along with pictures.

25SCA536A003/FJ4DNXB36L00 & Duct System

Performed ESA, tech washed and serviced unit. Homeowner renewed maintenance over the phone.

Customer is going to check on personal bank financing option.

Tech found system low on refrigerant and found coils not leaking. The only leak present was at the schrader valves, but tech suspect the lineset is leaking due to insulation worn off and how it was buried in the dirt going under the house. Tech recommends replacing unit due to r22 refrigerant and likeliness of future issues. Tech quoted replacing schrader valves and recharging up to 5lbs of r22. Quote does not include replacing line set. Customer agreed to replacement quote before making a decision. Field supervisor has been notified.

252-622-0748 MR. GOODWIN. FOUND CEILING DAMAGE DIRECTLY UNDERNEATH REFRIGERANT LINE-SET IN ATTIC. SYSTEM PRESSURES ARE RUNNING LOW CAUSING LINES TO FREEZE IN COOLING AND DRIP ALONG CEILING WHEN THAWING. DETECTED LEAK WITHIN EVAPORATOR COILS. COMPRESSOR IS WITHIN CAUTION RANGE. SYSTEM IS OVER 10 YEARS OLD. COSTLY REPAIRS NOT RECOMMENDED DUE TO AGE/OVERALL CONDITION. HANDED OVER TO FIELD SUPERVISOR.

Found a high voltage wire broke from the polarized plug. Costumer declined repairing the wire, costumer stated that her husband will be informed and will call us if they want us to repair the wires. Costumer May perform the repairs themselves. System is down. Tech left disconnect off at the airhandler.

Tech washed and serviced unit

Tech inspected 2 split systems and a mini split no issues with systems at this time

Tech came out to replace thermostat with customer supplied thermostat. Open arrival tech tested operation of system at thermostat, system came on briefly and thermostat rebooted. Customer stated that it had done that for awhile. Tech verified the compressor contactor was not shorted and replaced the thermostat. Tested operation and system cycled on correctly, however it is low on refrigerant. System is 28 yrs. old tech did see an oily residue on the suction line at the air handler indicating a refrigerant leak at the evaporator coil. Replacement of system is highly recommended. Tech quoted customer for 3 lbs of R-22, customer approved but tech only added 1 lb of R-22 at this time. Total charge is about 5 lbs.

Upon arrival customer stated system has been supplying room temperature air. Upon inspection tech compressor not running at condensing unit, only condensing fan was running. Tech found failed 45/5MFD dual run capacitor, tech swapped capacitor with new for testing purposes. Tech restored power to system and compressor came on properly, amp draws are within spec on compressor as well as outdoor fan. System has an 18 degree delta t in cooling mode, tech also tested heat. Heat strips came on properly as well, system is back up and operating properly. Tech collected $472.41 by card for todays repairs. Tech recommended investing in a service agreement to maintain system. Tech sent form to customer. Non stock capacitor.

Tech found no difficulties at this time. Homeowners father stopped by and let tech in.

Techs preformed CMA INSPECTION on 4 split systems. All systems are operating at this time. Split System #3 does indicate that fan motor is beginning to fail electrically, but is operating at this time. Tech does recommend replacing fan motor with new capacitor. Tech has attached estimate for repair to invoice. Tech has also attached system performance reports to invoice along with pictures.

Thermostat was not getting c signal due to not being connected at air handler customer declined thermostat replacement at this time System is low on r22 and recommend cleaning system. The aux drain pan had half in of water in it Declined adding more than one pound of r22 and System so old that no model or serial number found. Customer currious to cost of new system set up appointment for next Thursday Customer still had some minor issues with the thermostat and will change out himself

Tech found condensing unit not running upon arrival. Tech verified there as no water in the auxiliary drain pan and float switch was not tripped. Inspection found the dual run capacitor had failed. Quoted warranty price for run capacitor and customer approved. Repair was made and system is back up and cooling.

ANTHONY AND AUDONEL INSTALLED A SALT TREATED STAND AND ADDED LINESET

DALTON AND DEREK REPLACED A TRANE SPLIT HEAT PUMP

Trane 3.0-Ton Heat Pump w/ Air Handler

FOUND 20 YEAR OLD SYSTEM VOID OF R22. DR. PATTERSON APPROVED REPLACING SYSTEM. HANDED OVER TO COLBY FOR PROPOSAL ON NEW SYSTEM.

Tech found no line voltage at outdoor unit due to breaker tripped inside bedroom panel. Tech found wiring harness on compressor burnt and R22 compressor shorted to ground. One of the bolts that holds outdoor fan motor is missing and fan motor brackets are rattling freely. Top panel of outdoor unit is cracked from vibration. Bottom of outdoor coil fins are completely missing likely due to fog urine. There is a large hole where condenser air is bypassing outdoor coil. 5uf fan capacitor is reading significantly weak at 4.67uf. Duct system is in poor condition. Supply insulation is missing. Significant air leakage exists on trunk. Return is partially collapsed and air handler disconnect is missing the cover and has exposed terminals. With failed R22 compressor, compressor wiring harness, outdoor fan motor and blade out of balance, outdoor fan mounting bracket and top panel missing/cracked, outdoor coil corroded and missing fins, and ductwork in poor shape, tech recommends full replace

Performed ESA. Tech found leak in evaporator coil, homeowner does not want to repair nor get a quote on a new system.

JACOB AND JUAN REPLACED A CARRIER PACKAGED HEAT PUMP

Consultation Code: ENGV4WEET

Tech is unable to go inside the home to check filters, return duct is square metal duct. No signs of collapsed return. Jumped system on cooling from the unit, R22 Pressures of 49/152(low on charge). System is 10+years old. System was frozen on Saturday. Tech attempted to reach out to the costumer by calling and texting several times but no answer. Blower motor is on at the moment and tech is unbelievable to provide any solution at the moment. Tech emailed findings to the email on file. Due to age and expensive repairs on this older R22 system with a leaking evaporator coil, system replacement is encouraged. Another option is to add AC leak freeze and charge the system with 1-2lbs or R22(this is not a permanent repair). Tech left the premises due to no answer from the homeowner. Contact the office for any questions.

Upon arrival tech found indoor coil completely iced over. Tech recommended defrosting coil, quoted $202.50 plus tax. Customer declined and stated he would let ice melt over the weekend. Customer would like us to come back out next week to further diagnose. System is 20 years old and R22. Tech collected $134.00 Housecall fee. Call on Monday to set up appointment.