Havelock NC Heating & Air Conditioning Services

Tech found store is brand new, unit is brand new but the issue is that the unit has not been wired up yet and has no high or low voltage. Tech informed the contact. Not a Jackson and Sons install.

Installed 30 amp breaker for TRANE condensing unit in main panel. Insulated drain line.

Performed ESA, tech cleaned and serviced unit. Found no issues at todays visit.

Sink drain line replacement due to multiple hole in drain and clogs

Clog sink ran snake kept hit hard spot got to slow drain but they will need galvanized 2 in sink line replaced

-Performed CMA Inspection on 4 Rooftop Package Heat Pumps per purchase order provided. -System 3 (Front Left): Found thermostat blank upon arrival. Reset tripped transformer breaker. System now operating correctly. -All systems cooling properly at this time.

-Homeowner discovered condensation around supply register in master bedroom. Found that outer flex insulation did not go all the way down to the register and was not secured below supply duct support brackets. Reasonable damage to sheet rock ceiling. Office may need to follow up on damage repairs. Customer supplied new register and installed while tech was insulating supply duct properly. Re secured outer insulation with panduit strap at proper depth and mounted duct to support brackets flush with ceiling. -Tech checked other supply registers and found all properly secured and insulated. -Not billing for house call fee per maintenance agreement. No charge for re securing duct per recent install.

Emailed proposal to Vivian and to property management company.

Tech found system had very low pressure upon arrival. Pressure was too low to conduct a leak search; tech added half a pound of R22 to conduct leak search and found leak in the evaporator coils. System is a 2005 R22 system, no information available for charge quantity. Evaporator was freezing over, causing water to fill the auxiliary drain pan. Tech removed water from pan and confirmed drain line is clear. Advised customer to replace system instead of repair, on account of cost, refrigerant type, and age/condition of the system. Left power on to air handler for air circulation. Shut power off to condenser.

-Performed CMA Inspection on 2 Split System Heat Pumps and 1 Mini Split Heat Pump. -Split System 1: Outdoor disconnect cover missing prior to service. Potential for water intrusion to circuit. Customer should consider replacement of disconnect. Provided estimate. -Split System 2: Compressor Capacitor was recommended for replacement at last service. Provided updated estimate for replacement of capacitor. Debbie approves replacement of capacitor. Outdoor disconnect cover missing prior to service. Potential for water intrusion to circuit. Customer should consider replacement of disconnect. Provided estimate. -All systems operating without challenges at this time. Recommend replacement of 2 outdoor disconnects.

Tech replaced reversing valve solenoid as agreed with customer and replaced wiring harness. Reversing valve remains stuck and will not shift as designed. System stays in heat mode, despite receiving 24V to the solenoid. Re-installed old solenoid and recovered new solenoid; left new wiring harness installed. Old harness had to be cut to be removed. Advised customer that their two options are: (1), replace reversing valve or (2), replace the system. Customer stated they will call us when they reach a decision. Did not charge customer for this visit.

Tech found that system runs in heat mode when thermostat calls for cool. 24v power is received at reversing valve solenoid but valve will not shift. Tech will replace solenoid valve before further diagnosing the system to ensure the issue is thoroughly resolved. Thermostat programming is correct and all 24 volt circuitry is functioning as designed. Tech has initiated a maintenance agreement with homeowner that will not be finalized until system is repaired and operating normally.

Upon arrival tech found upstairs system running very high refrigerant pressures due to failed supply duct. Supply duct box that attaches to flex from air handler to trunkline had failed and was open causing all conditioned air to enter attic. Side of box is duct board, tech reattached box as best as possible for time being. Box will certainly need to be replaced. Estimate set to customer. Box measurements: 30” 1/8x12”x20” 1/4

Customer is go get his own faucet would like us to install it Monday cap of to water line so he could turn water back on Quote booth he went with customer provide price

Performed ESA, no issues at todays visit. Recommended plasma air. Wants to wait and might get it installed next visit or call in between visits.

Tech preformed CMA FULL SERVICE on 2 Split Systems and 1 Mini Split System. Split System #2 is in need of a run capacitor for condenser unit. Tech tested capacitor and found it to be below operating range. Tech has attached estimate for cost of replacing capacitor to invoice. Split System #1 and Mini Split System are operating within specifications at this time. Tech has attached SYSTEM PERFORMANCE REPORTS to invoice along with pictures.

25SCA536A003/FJ4DNXB36L00 & Duct System

Performed ESA, tech washed and serviced unit. Homeowner renewed maintenance over the phone.

Customer is going to check on personal bank financing option.

Tech found system low on refrigerant and found coils not leaking. The only leak present was at the schrader valves, but tech suspect the lineset is leaking due to insulation worn off and how it was buried in the dirt going under the house. Tech recommends replacing unit due to r22 refrigerant and likeliness of future issues. Tech quoted replacing schrader valves and recharging up to 5lbs of r22. Quote does not include replacing line set. Customer agreed to replacement quote before making a decision. Field supervisor has been notified.

252-622-0748 MR. GOODWIN. FOUND CEILING DAMAGE DIRECTLY UNDERNEATH REFRIGERANT LINE-SET IN ATTIC. SYSTEM PRESSURES ARE RUNNING LOW CAUSING LINES TO FREEZE IN COOLING AND DRIP ALONG CEILING WHEN THAWING. DETECTED LEAK WITHIN EVAPORATOR COILS. COMPRESSOR IS WITHIN CAUTION RANGE. SYSTEM IS OVER 10 YEARS OLD. COSTLY REPAIRS NOT RECOMMENDED DUE TO AGE/OVERALL CONDITION. HANDED OVER TO FIELD SUPERVISOR.

Found a high voltage wire broke from the polarized plug. Costumer declined repairing the wire, costumer stated that her husband will be informed and will call us if they want us to repair the wires. Costumer May perform the repairs themselves. System is down. Tech left disconnect off at the airhandler.

Tech washed and serviced unit

Tech inspected 2 split systems and a mini split no issues with systems at this time

Tech came out to replace thermostat with customer supplied thermostat. Open arrival tech tested operation of system at thermostat, system came on briefly and thermostat rebooted. Customer stated that it had done that for awhile. Tech verified the compressor contactor was not shorted and replaced the thermostat. Tested operation and system cycled on correctly, however it is low on refrigerant. System is 28 yrs. old tech did see an oily residue on the suction line at the air handler indicating a refrigerant leak at the evaporator coil. Replacement of system is highly recommended. Tech quoted customer for 3 lbs of R-22, customer approved but tech only added 1 lb of R-22 at this time. Total charge is about 5 lbs.