Emerald Isle NC Heating & Air Conditioning Services

Jackson and Sons has provided full-service residential and commercial heating and air conditioning installation, maintenance tune-ups and repair services in Emerald Isle, NC since 1974.

Read our reviews to learn why your neighbors call us first for their home and business comfort needs in Emerald Isle, NC, then call us at 919-734-9611 to see what we can do for you.

Local Reviews
for Emerald Isle, NC

Jackson & Sons Rated 5.0 out of 5 stars based on 18 customer reviews

Our Reviews by City

1, NC (1)
9, NC (2)
Ayden, NC (18)
Fork, NC (25)
Kenly, NC (64)
Selma, NC (72)


Map of Emerald Isle, NC 28594

Very happy with service as usual




Review of Jackson & Sons

Jackson and sons is the best company experience. All around great results and customer service. Luis is awesome.

Emerald IsleNC28594 34.67-77.0025

Map of Emerald Isle, NC 28594

Excellent Service




Review of Jackson & Sons

Luis R did a great job.

Emerald IsleNC28594 34.67-77.0025

Map of Emerald Isle, NC 28594

Excellent service




Review of Jackson & Sons

Superb service and customer experience as usual!

Emerald IsleNC28594 34.67-77.0025

Map of Emerald Isle, NC 28594

Excellent service!




Review of Jackson & Sons

David and Shane were so nice, knowledgeable and quick! Their truck broke down and they so apologetic as it took a while to fix. Very pleasant experience and most importantly, I have AC again!

Emerald IsleNC28594 34.67-77.0425

Map of Emerald Isle, NC 28594

excellent service




Review of Jackson & Sons

Luis done a great job I was very pleased with the work that he done and I look forward to having him back again.

Emerald IsleNC28594 34.67-77.01

Map of Emerald Isle, NC 28594

Excellent Service




Review of Jackson & Sons

As always your service technicians are great. Totally professional and very competent.

Emerald IsleNC28594 34.67-77.0025

Map of Emerald Isle, NC 28594

Great Service




Review of Jackson & Sons

Emerald IsleNC28594 34.67-77.0025

Map of Emerald Isle, NC 28594

Very polite and knowledgeable




Review of Jackson & Sons

Luis was very polite and very knowledgeable. Very thorough investigating the issue and did find the problem.

Emerald IsleNC28594 34.67-77.0025

Map of Emerald Isle, NC 28594

Great service




Review of Jackson & Sons

The technician was very respectful and was careful about not letting my cat out.

Emerald IsleNC28594 34.67-76.9925

Map of Emerald Isle, NC 28594

Responsive and Professional… Again




Review of Jackson & Sons

Quick response to HVAC acting up. Thorough investigation of the issue and explanation of options.

Emerald IsleNC28594 34.6725-77.02

Great Service as always!




Review of Jackson & Sons

Great job as always! Very professional and friendly technician.

Emerald IsleNC28594 34.67-77.0025

Great and dependable service




Review of Jackson & Sons

Emerald IsleNC28594 34.67-77.0025

Awesome service. Totally professional and got the job done!




Review of Jackson & Sons

Emerald IsleNC28594 34.67-77.0025

Great service




Review of Jackson & Sons

They stand behind their products and the service technicians are professional as well as courteous.

Emerald IsleNC28594 34.67-76.9925

Prompt, professional service




Review of Jackson & Sons

Very satisfied with Jackson and sons response.

Emerald IsleNC28594 34.6675-77.0475

Great customer experience




Review of Jackson & Sons

Jordan was great. Professional, competent, and polite.

Emerald IsleNC28594 34.67-77.0025

Excellent Service




Review of Jackson & Sons

Excellent people as always

Emerald IsleNC28594 34.655-77.06

Great Service




Review of Jackson & Sons

Matthew is very personable and thorough and took time to explain everything to me.

Emerald IsleNC28594 34.67-77.0025

Landen  H.

Landen H.

Tech washed and serviced all 3 units and found no challenges at this time customer was not here at this time as he does not live here full time it is not time to extended now customer has once more visit. Tech left 1 20x20 filter in kitchen did not have other 16x20 filter on truck.

Near Ocean Dr, Emerald Isle, NC 28594
Joseph C.

Joseph C.

Tech performed ESA on 1 system found system had no heat strips tech spoke with office, system was sold like that because trailers power can’t handle the load system operating properly at this time.

Near E Marina Dr, Emerald Isle, NC 28594
Kyle W.

Kyle W.

FOUND ECOBEE THERMOSTAT INSTALLED BY POWER COMPANY FAULTY CAUSING SYSTEM TO COOL IN HEAT MODE. REPLACED WITH FP5000. SYSTEM UP AND HEATING.

Near E Marina Dr, Emerald Isle, NC 28594
Matthew L.

Matthew L.

Tech found vision pro thermostat blank on arrival. Tech confirmed 24 volts to thermostat. Screen is blank. Tech diagnosed failed vision pro thermostat. Jumped equipment out directly by the wires. Heat strip contactor pulls in, but blower was not running. Tech jumped R to G. Confirmed line and low voltage call to blower. VS blower motor will not start. Unresponsive. Tech also diagnosed failed variable speed blower motor. Due to system age and corrosion on indoor coil, tech swept indoor coil with leak detector. Did not find indoor coil leaking. Outdoor unit is heavily corroded from salt air. Did not find outdoor unit leaking. To repair system, we would need to replace thermostat and variable speed blower motor. Due to number and cost of repairs, tech recommends replacing system. Forwarded to office to give options. Needs both repair and replace options. Customer requested looking at options to replace downstairs system too due to it being the same age and adding a mini split to the up

Near Ocean Dr, Emerald Isle, NC 28594
Matthew L.

Matthew L.

Tech found outdoor unit in a low pressure lockout. Cleared lockout. After time delay outdoor fan did not start. Tech found Turbo capacitor miswired. Tech corrected wiring according to wiring diagram by moving the purple FAN wire from the Turbo common terminal to the 5uf terminal on the Turbo. System is back heating correctly. No charge for callback.

Near Sound Dr, Emerald Isle, NC 28594
Kenny C.

Kenny C.

Performed ESA, no issues at this time. Cleaned and washed units.

Near Sound Dr, Emerald Isle, NC 28594
Campbell  C.

Campbell C.

Tech found no difficulties at this time. Office approved billing for renewal. Renewal needs to be paid by Friday @5pm. If not paid maintenance contract will be dropped and first time visit will be required for new plan. Plan can be paid online or check mailed/dropped off at office. Homeowner mentioned smell (dirty sock syndrome) tech informed homeowner we can clean coil but smell could still stay in house and best option to permanently remove smell is investing in a Uv light or plasma air for air purification and to eliminate smell.

Near Emerald Dr, Emerald Isle, NC 28594
Luis R.

Luis R.

Tech did find dust/black substance on the some supply grills tech found no issues with plasma or Uv light customer said they will remove all grills clean them and keep a eye on them

Near Sound Dr, Emerald Isle, NC 28594
Luis R.

Luis R.

Tech returned to replace drain pan tech was able to replace drain pan without removing coil once installed tech did make sure connections for drain were tight and secured tech also drain out water from drain pan unit is operating correctly at this time tech did accidentally break the Uv bulb when moving coil will have to come back and replace bulb tech left ballast on top of unit

Near Rip Tide Ct, Emerald Isle, NC 28594
Luis R.

Luis R.

Tech replaced the metal bands anchoring down condenser to stand

Near Rip Tide Ct, Emerald Isle, NC 28594
Luis R.

Luis R.

Tech cleared main line drain out pan and cleared cualk to help seal the crack inside pan better to get customers by till replaced is made tech also vacuumed out water from inside cabinet insulation

Near Rip Tide Ct, Emerald Isle, NC 28594
Matthew L.

Matthew L.

Upstairs system was running in cooling mode on arrival. Not frozen up. Tech confirmed system is significantly low on R22. Tech estimates it is 2-4 lbs low. Customer is putting the house on the market in a few days. Tech gave customer all options, charge it up with R22 only, add R22 and leak freeze, do leak search and R22 leak repair, or replace the system. Due to his suspicion that system has a slow leak rather than fast leak, customer opted only to charge it back up today. Tech also educated customer on ESA preventative maintenance. Declined for today. Tech added 3 lbs of R22 refrigerant. System is back cooling at this time.

Near Alex Ct, Emerald Isle, NC 28594
Matt C.

Matt C.

Tech washed and serviced units Tech replaced both up bulbs after customer approval Tech found crack in primary drain pan, tech siliconed crack for time being, drain pan is ordered 750+ tax Tech vacuumed all water from secondary pan and cleared and flushed drain lines

Near Rip Tide Ct, Emerald Isle, NC 28594
Luis R.

Luis R.

Tech returned to replace evaporator coil tech replaced coil and biflow filter drier tech added 250 psi unit held for 15 min tech pulled vacuum down to 320 microns tech added 8lbs 6oz to achieve 10 degree subcooling and a 20 degree delta t unit is operating correctly at this time

Near Ocean Dr, Emerald Isle, NC 28594
Luis R.

Luis R.

Tech found upstairs unit a/h had a delta t of 10 degrees 75/65 tech checked pressures found them low on 86/236 tech performed leak search and found bottom side of coated aluminum coil had a major leak getting reading of 99 on leak detector tech called in got approval from Jerry to add refrigerant 410a while they order a coil to get them cooling no charge per office tech added 3 lbs to achieve 20 degree delta t

Near Ocean Dr, Emerald Isle, NC 28594
Matthew L.

Matthew L.

Tech found a 7 flash error on EVC board and 11 flash on AFC board. 11 flash on AFC indicates a EVC fault (the EVC 7 flash). EVC 7 flash indicates high superheat likely due to low refrigerant charge. Tech verified dip switches on air handler boards are set up correctly. Started system up and found system significantly low on refrigerant. Factory charge is just under 6 lbs. Tech estimates system is 3-5 lbs low on R410a refrigerant. Tech noticed oily residue on the top of the filter drier. Used ultrasonic detector to confirm leaking filter drier. Tech let customer know about findings. He responded that we just did the maintenance on the system and that he suspects the maintenance tech “nicked the line”. Tech told customer that the leak was certainly caused by salt air corrosion. Documented before and after pictures. No housecall per Monica as we did maintenance under a month ago. No leak search charge. Tech found oily filter drier immediately. Tech quoted $1212.69 to replace drier,

Near Ocean Dr, Emerald Isle, NC 28594
Joseph C.

Joseph C.

Tech found no issues with system noise when shutting off is normal, customer want top cap of condenser fan motor.

Near Rip Tide Ct, Emerald Isle, NC 28594
Kenny C.

Kenny C.

Upon arrival tech found dead dual run capacitor, tech replaced capacitor system up and cooling.

Near Sound Dr, Emerald Isle, NC 28594
Landen  H.

Landen H.

Tech found down stairs unit pan full of water tech cut and installed union and cleared drain line unit is draining properly at this time. Tech also installed union and cleared upstairs condensate line as well. Tech found no other challenges at this time. Units are running and cooling properly with down stairs delta t at 17 an upstairs delta at 16.

Near Emerald Isle, NC 28594
Derek J.

Derek J.

Tech performed start up on new system. Verified wiring was correct, cycled power on and performed automatic zoning confirmation in the thermostat. Started system up and set refrigerant charge by adding 5 lbs 12 oz of R-410.

Near Ocean Dr, Emerald Isle, NC 28594
Anthony  B.

Anthony B.

Trane 2.0-Ton XV20i Variable Speed Heat Pump w/ Air Handler & Zone System

Near Ocean Dr, Emerald Isle, NC 28594
David C.

David C.

DAVID AND SHANE REPLACED A GOODMAN PACKAGED HEAT PUMP

Near E Marina Dr, Emerald Isle, NC 28594
Jacobo C.

Jacobo C.

JACOB AND JUAN REPLACED A TRANE SPLIT HEAT PUMP

Near Rip Tide Ct, Emerald Isle, NC 28594
Wayne  T.

Wayne T.

WAYNE AND LOGAN REPLACED A TRANE SPLIT HEAT PUMP

Near Emerald Dr, Emerald Isle, NC 28594
David C.

David C.

Consultation Code: ENGVR0J1S

Near E Marina Dr, Emerald Isle, NC 28594

 

Dependable Service Throughout Eastern NC

When you need heating or air conditioning repairs, maintenance or system replacements, you need a company you can count on for dependability and quality service. Contact us at Jackson & Sons at 919-734-9611. Our professional team of technicians look forward to providing energy efficient and cost effective solutions to keep your home or business comfortable at all times.

Contact Us

Why Jackson & Sons

Licensed, Bonded & Insured
Energy Efficient Experts
Same Day Repairs
5 Star Service
Dependable Warranties
Commercial & Residential Services
img-badge-bbb img-badge-epa img-badge-nate
Request Service
servicedetailscustomerreturningschedule
Details Regarding Your Request...
Contact and Service Location...
You and Your Service Location
*
*
To Serve You Best...
Have we served you in the past?
Yes
No
What Is Convenient For You?
What time of day is best for you?
First Available
Morning
Afternoon
Back Next