Jackson and Sons has provided full-service residential and commercial heating and air conditioning installation, maintenance tune-ups and repair services in Emerald Isle, NC since 1974.
Read our reviews to learn why your neighbors call us first for their home and business comfort needs in Emerald Isle, NC, then call us at 919-734-9611 to see what we can do for you.
Recent Jobs and Reviews in Emerald Isle, NC
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Job Locations and Reviews
Caleb S.
Emailed quote to replace system.
Emerald Isle, NC 28594
Kenny C.
Upon arrival homeowner stated breaker to condenser had tripped after a brief power outage. After further inspection tech found compressor terminals were blown. Field supervisor will be in contact with homeowner tomorrow. Pictures of unit are uploaded, charged a house call fee. System is currently down.
Emerald Isle, NC 28594
Kenny C.
Upon arrival tenant stated no air coming from vents and a burnt smell was present. Tech found failed blower motor, got approval from homeowner. Also would like a field supervisor contact him on possible system replacement for both units. Gave bryce information and will be in contact with him Monday.
Emerald Isle, NC 28594
Noah C.
Performed ESA on three systems. All systems operating properly at this time, sent estimate regarding recommendations.
Emerald Isle, NC 28594
Review
As usual, service was great. Professional, fast and thorough.
Landen H.
Tech washed and serviced unit and found no challenges at this time. Unit is up and cooling with a detla t of 23.
Emerald Isle, NC 28594
Joseph C.
Tech cleared and flushed clogged drain line, reset float switch system is back cooling with 20 delta t. No charge per PSA
Emerald Isle, NC 28594
Aidan T.
Tech performed ESA on two systems, tech found both condensers are rusted and corroded and tech informed customer of future issues with systems. Tech found no leaks at todays visit and aluminum evaporator coils are in excellent shape. Tech found no other issues at todays visit. Both systems are back on and operating properly at this time.
Emerald Isle, NC 28594
Kyle W.
FOUND SYSTEM UNABLE TO COOL INTERMITTENTLY DUE TO CLOGGED DRAIN LINE CAUSING PRIMARY FLOAT SWITCH TO TRIP. CLEARED DRAIN LINE, ADDED 3/4” PVC UNION, AND TESTED DRAINAGE SEVERAL TIMES WITH NO FURTHER CHALLENGES. ADDED AC LEAK FREEZE PER OFFICE DUE TO PREVIOUS FINDING OF LEAK WITHIN EVAPORATOR COIL. ALSO ADDED JUST UNDER 6OZ OF R410A TO ACHIEVE PROPER SUB-COOLING. SYSTEM IS NOW OPERATING AND DRAINING PROPERLY. INDOOR TEMPERATURE DROPPED FROM 80 TO 76 DURING TODAYS VISIT. LEFT PROPERTY AS IT WAS WHEN TECH ARRIVED PER OFFICE.
Emerald Isle, NC 28594
David S.
-Customer states system not cooling to thermostat satisfaction. -Observed heat damage at capacitor wiring from contactor. Replaced burned jumper and connector. -Observed signs of arching on blades of pull out disconnect when removing. Verified 243V as appropriate to contactor. -Detected leak at air handler evaporator coil. Recharged system with 3 pounds R-410A refrigerant. Evaporator coil should be replaced. Informed office of findings. -Replaced 20x25x3” filter with 20x25x1 per customer request.
Emerald Isle, NC 28594
Derek J.
Upon arrival tech replaced warranty TXV in air handler for first and second floor zone. Pressure tested with nitrogen and soap bubbles at TXV with no leaks. Pulled vacuum on system and released charge. Added 3lbs and 8oz of R410A to get charge correct. System is back operational at this time.
Emerald Isle, NC 28594
Derek J.
Upon arrival tech began inspected second floor living room system and second and first floor zone system. Second floor for living and kitchen room had a failed dual run capacitor preventing the condenser from coming on as well a a dirt filter restricting air flow. Tech replaced capacitor and filter and system is back operational at this time. System for bedrooms on second floor and first floor also had a failed dual run capacitor and filters were dirty. Tech replaced capacitor and filters started system up and continued to give a 9 flash fault stating TXV stuck open or failed blower. Tech inspected blower to ensure there was sufficient airflow. Pressures were 127/247 with 1.6 SH and 2.8 SC indicating the TXV is stuck open. Estimate was emailed to homeowner for warranty TXV and wants to move forward with ordering.
Emerald Isle, NC 28594
Spencer C.
Tech found 24v at Y and T1 but no voltage at T2. Tech bypassed T2 and sent T1 straight 2 the contactor. System was running properly. This is not bypassing pressure switches as pressure switches power from Y and are ran in series with T1. T2 is only used for defrost and time delay. Tech quoted defrost board. Disconnect spades were also broken off the handle and stuck inside the disconnect. Tech quoted replacing disconnect. Tech also found condenser coils are corroded from the salt air.
Emerald Isle, NC 28594
Spencer C.
Tech had to remove molding and another tech to get new coil in the attic. Tech replaced coil, brazed with nitrogen, pressure tested, pulled a vacuum and adjusted charge. Tech verified proper operation. Tech put molding back up
Emerald Isle, NC 28594
Derek J.
Tech assisted in getting new coil in attic.
Emerald Isle, NC 28594
Matt C.
Tech performed esa on split heat pumps, found no challenges at todays visit Office to bill out for esa
Emerald Isle, NC 28594
Spencer C.
Tech replaced compressor and filter drier, pressure tested, pulled a vacuum and recharged system. Tech verified proper operation and amp draw. Contractor warranty.
Emerald Isle, NC 28594
Luis R.
Tech found condenser had tripped breaker capacitor is within specs tech found when compressor would engage the amps would go to 200 then 60 amps then trip breaker. Tech added hard start kit and compressor kicked on no issues did not trip breaker tech spoke with office and informed technician to leave hard start kit. Tech ohmed compressor before installing hard start kit ohmed red once kit installed mega ohming yellow. Tech spoke with office informed them of findings.
Emerald Isle, NC 28594
Review
Everything turned out great done a great job very pleased
Matthew L.
Tech confirmed that main split system is on PSA. Mini split is not. Mini split doesn’t work. See previous diagnosis. Tech checked pressures on customer request. Tech found green dye in system, but system does not appear low on R22. Swept indoor and outdoor coils. Found no leaks. Compressor megged caution “yellow” at 100 megohms. System is cooling. Will check again next visit. Outdoor coil shows some signs of saltwater corrosion. Tech recommended planning for system replacement in the near future.
Emerald Isle, NC 28594
Juan R.
4TWR6036N1000A/TEM6A0C36H31S & 4TWR6024N1000A/TEM6A0B24H21S
Emerald Isle, NC 28594
Kenny C.
Performed ESA, discussed plasma air. Also highly recommended hard start kits for each system, to prolong the life of the compressor.
Emerald Isle, NC 28594
Logan P.
Tech washed and serviced all 3 units and found no challenges at this time customer was not here at this time as he does not live here full time it is not time to extended now customer has once more visit. Tech left 1 20x20 filter in kitchen did not have other 16x20 filter on truck.
Emerald Isle, NC 28594
Joseph C.
Tech performed ESA on 1 system found system had no heat strips tech spoke with office, system was sold like that because trailers power can’t handle the load system operating properly at this time.
Emerald Isle, NC 28594
Kyle W.
FOUND ECOBEE THERMOSTAT INSTALLED BY POWER COMPANY FAULTY CAUSING SYSTEM TO COOL IN HEAT MODE. REPLACED WITH FP5000. SYSTEM UP AND HEATING.
Emerald Isle, NC 28594
Matthew L.
Tech found vision pro thermostat blank on arrival. Tech confirmed 24 volts to thermostat. Screen is blank. Tech diagnosed failed vision pro thermostat. Jumped equipment out directly by the wires. Heat strip contactor pulls in, but blower was not running. Tech jumped R to G. Confirmed line and low voltage call to blower. VS blower motor will not start. Unresponsive. Tech also diagnosed failed variable speed blower motor. Due to system age and corrosion on indoor coil, tech swept indoor coil with leak detector. Did not find indoor coil leaking. Outdoor unit is heavily corroded from salt air. Did not find outdoor unit leaking. To repair system, we would need to replace thermostat and variable speed blower motor. Due to number and cost of repairs, tech recommends replacing system. Forwarded to office to give options. Needs both repair and replace options. Customer requested looking at options to replace downstairs system too due to it being the same age and adding a mini split to the up
Emerald Isle, NC 28594
Matthew L.
Tech found outdoor unit in a low pressure lockout. Cleared lockout. After time delay outdoor fan did not start. Tech found Turbo capacitor miswired. Tech corrected wiring according to wiring diagram by moving the purple FAN wire from the Turbo common terminal to the 5uf terminal on the Turbo. System is back heating correctly. No charge for callback.
Emerald Isle, NC 28594
Review
Jackson and sons is the best company experience. All around great results and customer service. Luis is awesome.
Review
Luis R did a great job.
Review
Superb service and customer experience as usual!
Review
David and Shane were so nice, knowledgeable and quick! Their truck broke down and they so apologetic as it took a while to fix. Very pleasant experience and most importantly, I have AC again!
Review
Luis done a great job I was very pleased with the work that he done and I look forward to having him back again.
Review
As always your service technicians are great. Totally professional and very competent.
Review
Great Service
Review
Luis was very polite and very knowledgeable. Very thorough investigating the issue and did find the problem.
Review
The technician was very respectful and was careful about not letting my cat out.
Review
Quick response to HVAC acting up. Thorough investigation of the issue and explanation of options.
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Great job as always! Very professional and friendly technician.
Review
Great and dependable service
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Awesome service. Totally professional and got the job done!
Review
They stand behind their products and the service technicians are professional as well as courteous.
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Very satisfied with Jackson and sons response.
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Jordan was great. Professional, competent, and polite.
Review
Excellent people as always
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Matthew is very personable and thorough and took time to explain everything to me.