Knightdale NC Heating & Air Conditioning Services

Jackson and Son specializes in professional, 100% guaranteed residential and commercial heating and air conditioning installation, maintenance tune-ups and repair services.

Read what your Knightdale, NC neighbors say about our quality services, then call us at 919-734-9611 to schedule an appointment.

Local Reviews
for Knightdale, NC

Jackson & Sons Rated 4.3 out of 5 stars based on 10 customer reviews

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Map of Knightdale, NC 27545

Good




Review of Jackson & Sons

KnightdaleNC27545 35.78-78.53

Map of Knightdale, NC 27545

Service




Review of Jackson & Sons

KnightdaleNC27545 35.78-78.53

Map of Knightdale, NC 27545

Good




Review of Jackson & Sons

KnightdaleNC27545 35.78-78.53

Map of Knightdale, NC 27545

Good




Review of Jackson & Sons

KnightdaleNC27545 35.78-78.53

Map of Knightdale, NC 27545

Good




Review of Jackson & Sons

KnightdaleNC27545 35.78-78.53

Map of Knightdale, NC 27545

Good




Review of Jackson & Sons

KnightdaleNC27545 35.78-78.53

Map of Knightdale, NC 27545

Good




Review of Jackson & Sons

KnightdaleNC27545 35.78-78.53

Map of Knightdale, NC 27545

Good service




Review of Jackson & Sons

KnightdaleNC27545 35.78-78.5275

Map of Knightdale, NC 27545

Great




Review of Jackson & Sons

KnightdaleNC27545 35.78-78.53

Map of Knightdale, NC 27545

Great




Review of Jackson & Sons

KnightdaleNC27545 35.78-78.53

Campbell  C.

Campbell C.

Tech found downstairs system leaking in evap coil and compressor Meg in red. Upstairs system is still heating and cooling properly. Tech sent Caleb pictures and videos of problems with system. Caleb will call homeowner within next 2 hrs.

Near Peony Ct, Knightdale, NC 27545
Campbell  C.

Campbell C.

Tech found no difficulties at this time. System is heating and cooling properly.

Near River Grove Ln, Knightdale, NC 27545
Noah C.

Noah C.

Upon arrival customer stated washable filter is not fitting in return at air handler and he noticed system freezing up. Tech tested system operation and found pressures within spec in heat and cool mode. Tech did find filter to be wrong size and not fitting properly. Tech installed a temporary filter off truck for now. Will need to get a 20x23x1 washable filter and return with filter. System is operating properly. Tech found light buildup of lint on return side of coil but not enough to cause system to freeze, tech cleaned lint off coil. No charge per install warranty per office.

Near Hinton Oaks Blvd, Knightdale, NC 27545
Matthew L.

Matthew L.

Tech washed filters for 2 mini splits and 5 split systems. One split system had disposable filters. Used a 14*20*1 and 20*20*1 for the last split system. Replaced four 16*20*2 filters in ground level AAON unit. Staff does not have key for roof access today. Left box of filters for rooftop unit.

Near Hinton Oaks Blvd, Knightdale, NC 27545
Luis R.

Luis R.

Tech was informed system had loud squeaking noise. Tech did hear squeaking noise tech disengage pd od fan motor and found noise was not present tech got approval to replace od motor once replaced system started up and noise did come back tech then disengaged fan motor again and noise was still present this time. Tech suspects the seals in the compressor are failing and making loud squeaking noise Freon was added in October Freon levels are within specs at this time. Tech recommend replacing system due to age and cost of repair.

Near Neuse River Pkwy, Knightdale, NC 27545
David  S.

David S.

System heat did not come on due to a miswired vision pro Tech rewired under warranty no charge

Near River Grove Ln, Knightdale, NC 27545
Matthew L.

Matthew L.

Customer reported grinding noise from outdoor unit. Thinks it may be when reversing valve switches back and forth. Tech inspected system, recorded amp draws and refrigerant pressures in each mode, and tested defrost. Found no challenges with defrost or reversing valve. Couldn’t duplicate grinding noise. Tech heard no unusual noises from system. Tech found 7.5uf blower capacitor reading very weak at 4.35uf. Blower motor is warm to the touch. Tech found 5uf fan capacitor reading low at 3.9uf. System pressures are a bit low indicating system slightly low on R410a refrigerant. Reports system has been cooling fine this summer. Tech found one leak hit on bottom left corner of indoor coil. Could not duplicate again after leak searching several minutes. Tech recommends replacing both weak capacitors and getting system on preventative maintenance. Quoted prices for capacitors and leak search. Customer declined leak search for now. Approved PSA, capacitors, and adding refrigerant. Tech a

Near Neuse River Pkwy, Knightdale, NC 27545
Matthew L.

Matthew L.

System 4 was cooling in conference room on arrival. Indoor coil has thawed. Indoor coil is clean. Insulation in return is damp from ice melt. Permanent 20*20 filter looks clean. Tech uploaded pictures of refrigerant pressures. Subcooling is measured at 10 degrees. Design subcooling is 13. Indoor coil temperature is about 36 degrees due to low outdoor temperature for cooling mode. Tech suspects filter may have been dirty. Cycled power and allowed system to cool for ten minutes. Uploaded running pressures. Found no challenges. Leak searched indoor coil. Found no refrigerant leaks. Changed blower from speed tap 2 to speed tap 3. Let Roger on site to clean washable filter every month and let us know if there are any further challenges. No charge for CMA follow up.

Near Hinton Oaks Blvd, Knightdale, NC 27545
Percy M.

Percy M.

PERFORMED CMA FULL SERVICE ON 6 SPLIT SYSTEMS, 3 MINI SPLIT SYSTEMS AND 2 GAS PACKAGE SYSTEMS. SPLIT SYSTEM 4 EVAPORATOR COIL WAS FROZEN OPEN ARRIVAL, DIAGNOSED SYSTEM FOUND GOOD AIR FLOW, ALSO FOUND A LOW DELTA T READING OF 11. READING ON DELTA T SHOULD AT LEAST BE 17, WHICH INDICATES SYSTEM IS LOW ON REFRIGERANT. THERE WILL BE A DEMAND TECH COMING SOON TO ADD REFRIGERANT IN SPLIT SYSTEM 4. GAS PACKAGE UNIT 2 HAS WATER IN THE BOTTEM OF DRAIN PAN, THE WATER IS LOWER THAN THE DRAIN LINE EXIT POINT OF THE UNIT. ALL OTHER SYSTEMS WERE OPERATING PROPERLY.

Near Hinton Oaks Blvd, Knightdale, NC 27545
Romario  T.

Romario T.

Tech waited for the costumer to unlock the mechanical room to perform diagnostics. Found the system operating with no delta T, only room temperature air. Compressor was not running due to a failed 70uf dual run capacitor. Replaced the dual run capacitor and compressor started up without challenges. Tech noticed the refrigerant levels slightly low, tech added 1lb of R410a to aquired proper refrigerant Levels for cooling. Due to the location of the condenser(enclosed brick wall by the dryer vent exhaust) and heat load in the laundry area, slightly high head pressures will be expected, condenser coil is clean. Delta T of 20 degrees was aquired after the repairs. Tech informed Tara of the findings and repairs and approved. System is back cooling.

Near Hinton Oaks Blvd, Knightdale, NC 27545
Noah C.

Noah C.

Tech found primary drain line clogged, tech cleared drain with nitrogen and tested for proper drainage. Tech also vacuumed out water from auxiliary drain pan. System is back up and draining/cooling properly. No charge per office.

Near Peony Ct, Knightdale, NC 27545
Luis R.

Luis R.

Tech returned to replace txv tech pumped refrigerant back into system and replaced txv tech pressure tested unit held 230 psi tech pulled down to 300 microns unjt is operating properly at this time with a delta t of 20 77 return 57 supply tech did find issues with supply vents some being 3 degrees off from each other customer has supply box with 6 lines then a 14 in flex to another supply box with more lines off tech found one side of the house vents blowing colder by 3-4 degrees then the other tech informed customer to keep a eye out on it if issues arise again we will need to return to pull refrigerant out and pull a vacuum then add new refrigerant as of right now system is operating properly

Near River Grove Ln, Knightdale, NC 27545
Derek J.

Derek J.

Inspection found the furnace doors were install incorrectly. The burner (louvered) door was installed over the blower compartment (pictured). This was allowing outside air to be pulled into the system, increasing humidity to the house. Tech corrected the door configuration, inspected the evaporator for proper installation. Tech fixed challenge with door access to coil by securing supply plenum under coil door instead of over door. Refrigerant pressures measured were found to be out of range. Suction pressure is low but superheat and subcooling are high, and system is not cooling correctly. Tech diagnosed the TXV faulty on the new coil. Jerry is placing order for new TXV, will contact customer when repair ETA is known. Warranty.

Near River Grove Ln, Knightdale, NC 27545
Matthew L.

Matthew L.

Tech performed CMA filter change on 6 split systems, 2 package units, and 2 mini splits. Tech replaced all filters in both package units, and washed all filters in mini splits and split systems. Tech has attached filter change report to this invoice.

Near Hinton Oaks Blvd, Knightdale, NC 27545
Noah C.

Noah C.

Tech returned to check for leaks on recently installed system. Tech leak checked entire system and was unable to find any leaks. System pressures are within specs, humidity level is slightly high inside house, customer stated she is leaving to go out of town for a few days and will call when she gets back if humidity level is still high in home. System is cooling properly. Tech also educated customer on thermostat operation.

Near River Grove Ln, Knightdale, NC 27545
Kevin B.

Kevin B.

Trane 3.0-Ton Heat Pump & Evaporator Coil

Near River Grove Ln, Knightdale, NC 27545
Kenny C.

Kenny C.

Performed ESA, homeowner extended PSA.

Near Peony Ct, Knightdale, NC 27545
Kenny C.

Kenny C.

Performed ESA, homeowner extended PSA. Homeowner stated system not keeping up. Tech found leak in evaporator coil. System is 18 years old and takes R22. Tech scheduled a field supervisor to come out.

Near River Grove Ln, Knightdale, NC 27545
Jacobo C.

Jacobo C.

JACOB AND JUAN REPLACED A 5 TON GOODMAN AIR HANDLER

Near Hinton Oaks Blvd, Knightdale, NC 27545
Luis R.

Luis R.

Tech returned to replace 1/4 hp 825 rpm once replace unit started up no issues amp draws are within specs door of ah room was locked customer did not have key tech told maintenance flip breaker when they can get key to open

Near Hinton Oaks Blvd, Knightdale, NC 27545
Jacobo C.

Jacobo C.

Goodman 5.0-Ton Air Handler

Near Hinton Oaks Blvd, Knightdale, NC 27545
Randy K.

Randy K.

Found OD fan rotating slow, tested cap. 7.1uf. Tested with new capacitor drawing 4.9A. Recommend new 1/4 hp motor.

Near Hinton Oaks Blvd, Knightdale, NC 27545
Matthew L.

Matthew L.

Upon arrival I inspected the system (System 6) that was discussed as possibly having some condensation dripping from the air handler. I look around the air handler and found no signs of water dripping. I tested the system and found that the system was not cooling at all therefore no condensation can be produced. However, I found the system to be extremely low on R22 refrigerant. This means that there is a leak within the system. A possible cause for water to be dripping at one time could be if the leak caused the evaporator coil to freeze up, the ice would have melted and had quite a bit of drainage. Once I found this system to not be cooling, I checked the rest of the systems and found them all to not be cooling properly or at all. Below is a list of the issues that I found per system. System 1: - Pressures are indicating signs of a faulty indoor TXV. It is possible that the system is low on refrigerant as well but not able to fully tell due to TXV not operating properly. - The co

Near Knightdale Blvd, Knightdale, NC 27545
Matthew L.

Matthew L.

Upon arrival I found the evaporator coil to be frozen all the way down the suction line to the condensing unit. I thawed the ice and performed a leak search on the system. There was not a reading indicating a leak. I then ran the system in heat and found the pressures to be adequate. I then ran the system in cool and found the pressures to be showing signs of a faulty TXV. I removed the sensing bulb and tried to warm it but had no change in pressure. I performed a test on the compressor with the megohmeter and found the reading to be yellow. Outdoor Unit Serial: E173119718 Indoor Unit: A171285181 Requesting field supervisor. Field supervisor will contact.

Near Hinton Oaks Blvd, Knightdale, NC 27545
Percy M.

Percy M.

Resolution unit serial# A171285178 tech inspect unit coil good blower good blower motor amps 2.45 drain line clean clean air filter. Unit operating correctly at this time. Resolution unit serial# A171285147 tech inspect coil good blower good blower motor amps 2.30 clean drain line clean air filter. Unit operating correctly at this time. Resolution unit serial# E173119718 tech inspect unit coil good compressor amps 10.15 fan motor amps 1.35. Tech found that compressor line is frozen up tech recommended to have a search leak done on system to see about the frozen line system still workin but it could have problems later. Unit not operating correctly at this time. Resolution unit serial# E173904477 tech inspect unit coil good compressor amps 8.90 fan motor amps 1.09 capacitor good. Unit operating correctly at this time. Resolution unit serial# tech inspect unit coil good compressor amps 6.80 fan motor amps 1.08 capacitors good. Unit operating correctly at this time. Resolution unit serial

Near Hinton Oaks Blvd, Knightdale, NC 27545

Dependable Service Throughout Eastern NC

When you need heating or air conditioning repairs, maintenance or system replacements, you need a company you can count on for dependability and quality service. Contact us at Jackson & Sons at 919-734-9611. Our professional team of technicians look forward to providing energy efficient and cost effective solutions to keep your home or business comfortable at all times.

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