Morehead City NC Heating & Air Conditioning Services

Jackson and Son specializes in professional, 100% guaranteed residential and commercial heating and air conditioning installation, maintenance tune-ups and repair services.

Read what your Morehead City, NC neighbors say about our quality services, then call us at 919-734-9611 to schedule an appointment.

Recent Jobs and Reviews in Morehead City, NC

Rated 5.0 out of 5 stars based on 9 customer reviews

Our Local Reviews by City

Job Locations and Reviews

Derek J.
Derek J. Checked in
Upon arrival tech began swapping evaporator coil in attic and replaced 1 way filter drier at condenser. Tech pressure tested and pulled vacuum on system. Charged with 5lbs 8oz of R410A Freon. System back operating at this time.
Morehead City, NC 28557
Joseph C.
Joseph C. Checked in
Tech performed ESA on 1 system(downstairs system) at today’s visit found no challenges customer wants middle floor done next visit system is in side attic on 3rd floor. Customer extended ESA
Morehead City, NC 28557
Joseph C.
Joseph C. Checked in
Tech performed ESA on 1 system found system not cooling very low on refrigerant, tech leak searched system after approval checked all joints with leak detector and spray found dent in suction line where it enters the house but no leaks on joints. Tech picked up on small hits at evaporator coil tech informed customer about leak freeze. Customer is going to call back to have coil replaced tech renewed PSA and collected for leak search.
Morehead City, NC 28557
Matthew L.
Matthew L. Checked in
Tech performed tune up on RTU package heat pump. 7.5uf outdoor fan capacitor is reading 6.7uf or 11% weak. Blower belt is worn and could break. See picture. Customer declined blower belt or fan capacitor. System is heating and cooling. Put estimates on ServiceTitan. Coils are dirty. Tech cleaned them thoroughly. Replaced two 20*20 filters in ceiling.
Morehead City, NC 28557
Spencer C.
Spencer C. Checked in
Tech performed ESA SERVICE on 2 split heat pumps. Both units are in good condition and are operating properly. Tech replaced filters.
Morehead City, NC 28557
Romario  T.
Romario T. Checked in
Tech tested the system in heat and system operated without challenges. Tech found a rusted indoor TXV and compressor reading bad on the megohmmeter 2010 system. Duct work is R4.2 but not collapsed. 12 supply vents and 2 returns. Costumer is concerned about his master bedroom being to hot or to cool. Thermostat is in the living room with big glass windows. Insulation in the crawlspace is down in a lot of places. Ducts have dampers. Costumer requested a field supervisor to go with a repair (Airflow balance) vs replace. Contact the costumer on the 18/19 of this month to schedule a field supervisor visit. Not interested in ESA due to high expenses coming up. Filters need replacement [email protected]
Morehead City, NC 28557
Kyle W.
Kyle W. Checked in
(DOWNSTAIRS) CUSTOMER IS IN THE PROCESS OF CONVERTING APPLIANCES FROM LP TO NATURAL GAS. UPLOADED PICTURES OF SYSTEM AND WHERE METER WILL BE LOCATED. CONVERSION KIT WILL BE NEEDED. SPOKE WITH JERRY HE WILL CALL WITH PRICING. (UPSTAIRS) FOUND SIGNS OF CONDENSATION DRIPPAGE ON CEILING JOISTS UNDERNEATH SUPPLY PLENUM. HANDED OVER TO FIELD SUPERVISOR.
Morehead City, NC 28557
Review
Excellent Service
COOKE - Morehead City, NC 28557
Luis R.
Luis R. Checked in
Tech was informed on system is short cycling once tech arrived tech found system cutting within secs on high pressure tech inspected and tested system and sensors and transducer. All sensors and transducers are within dc voltage and ohm resistance specs. Tech spoke with Trane tech support and went thro the steps and determined system was over charged tech removed 4lbs of 410a to achieve desired pressures on heat mode tech cycled cooling mode and system is operating properly at this time
Morehead City, NC 28557
Kenny C.
Kenny C. Checked in
Performed ESA, tech replaced installation on refrigerant lines after homeowners approval. Recommended plasma airs for both units, wants to hold off for right now. Is in the process of possibly selling home.
Morehead City, NC 28557
Matthew L.
Matthew L. Checked in
Tech replaced filters inside package units and dehumidifiers. Washed 5 permanent make up air filters. Updated filter count is eight 20*20*2 filters and two 16*20*2 filters.
Morehead City, NC 28557
Spencer C.
Spencer C. Checked in
Tech replaced EEV board and sensor and found system running with normal refrigerant pressures
Morehead City, NC 28557
Spencer C.
Spencer C. Checked in
Tech found system had high head and low suction in heat mod at 45/600. Tech force opened the EEV and found suction get to 140 and head pressure down to 419. This indicates the stepper motor and EEV are able to open properly. Tech verified the suction pressure transducer dc voltage is matching the suction pressure based on the product service information. The suction line sensor was 2k ohms off and tech insulated the pipes to prevent the sensor from grounding and found it reading properly but the suction pressure still was too low. The board is receiving the call to open the valve and the valve is able to open, but the board is not sending the signal for the stepper motor to open. Suction line sensor will need to be replaced as well. Tech left test open
Morehead City, NC 28557
Bryce C.
Bryce C. Checked in
Emailed best solution for both systems
Morehead City, NC 28557
Joseph C.
Joseph C. Checked in
Tech found system cutting out on low pressure in heat and high head pressure tech found system runs fine in cool. Tech found failed EEV office to order and replace as soon as possible.
Morehead City, NC 28557
Joseph C.
Joseph C. Checked in
Tech performed ESA on 2 systems upstairs not working on arrival tech found loose fuse in disconnect tech secured system back up and running. Tech found leak in indoor evaporator coil for upstairs system with lots of corrosion to condenser, downstairs compressor ohming caution and runs very loud in 1st stage also has lots of corrosion to condenser tech recommends replacing both systems due to age and challenges field supervisor set up to speak with customer about options. Bill for repair tech got approval from customer.
Morehead City, NC 28557
Kyle W.
Kyle W. Checked in
REPLACED FAULTY VP8000 THERMOSTAT UNDER WARRANTY. SYSTEM UP AND HEATING.
Morehead City, NC 28557
Matthew L.
Matthew L. Checked in
Tech replaced faulty defrost board and sensor. Tested defrost with new board and sensor without issues. Burners lit during defrost. Flames look normal. Tech collected for repairs.
Morehead City, NC 28557
Kenny C.
Kenny C. Checked in
Performed ESA, homeowner extended ESA. Homeowner informed tech unit would ice over last week when we had a cold snap. Tech found failed defrost control board and bad sensor. Tech quoted homeowner $422.60 for both parts. Homeowner approved, repair and office is to order both parts.
Morehead City, NC 28557
David C.
David C. Checked in
2 TON TRANE SPLIT HEAT PUMP
Morehead City, NC 28557
Kenny C.
Kenny C. Checked in
Performed ESA, tech verified leak in evaporator coil for the upstairs system that was originally found in October. System was low on charge due to leak. Tech informed homeowner and would rather have a field supervisor give him his options on repair vs replacement. Unit is also not registered under any warranties, homeowner just wanted system to be charged back up for right now. System took 3lbs of r410a to get pressures back to normal. Homeowner requested chris sasser to give him a call. Tech spoke with office and Chris sasser and gave him the information he needed to give homeowner a call. Homeowner to be billed out for todays visit. Also recommended plasma air.
Morehead City, NC 28557
Matthew L.
Matthew L. Checked in
Cody Gardner on site reports kitchen unit not heating. Tech found gas pack 1 for kitchen not heating due to no gas line being connected to unit. Sequence of operations is functional. There is a gas line to the dining room unit on the stand outside, but gas line to kitchen unit (gas pack one) is entirely missing. Thermostat wire is also reading 18 volts across multiple conductors to blue common wire. This is due to old thermostat wire run through brick. Unit is functional in cool mode, but it may cause issues in the future. Tech estimates 40 feet of tstat wire and 2 techs would be needed if it ever needs to be replaced. Brandon called Mrs Hubbard. They were already aware of system not heating due to no gas line being run. Tech let Cody Gardner know and programmed thermostat to cooling only so heat option will not show up. Tech billed for service call per Brandon.
Morehead City, NC 28557
Joshua  C.
Joshua C. Checked in
Tech performed CMA full service on 2 Gas Package Units, 4 Exhaust Fans, 2 Dehumidifiers, and 2 Air Make Up Units. All systems are running properly at this time. Tech has attached system performance reports and estimates to this invoice.
Morehead City, NC 28557
Kenny C.
Kenny C. Checked in
Performed ESA, recommended surge protection.
Morehead City, NC 28557
Kenny C.
Kenny C. Checked in
Upon arrival homeowner stated upstairs system not cooling. Tech found leak in evaporator coil causing low pressures and to freeze up. Homeowner wanted system to be charged up for tonight and would like for us to come out and patch up coil. Leak is in bottom right side of evaporator coil. Homeowner stated he would like us to contact him tech schedule a time to patch up coil. System has not been registered for any warranties either. System took 4lbs of R410A. Tech also informed customer leak could be big or small and might not last as long. Video of where leak is located is on service titan.
Morehead City, NC 28557
Matthew L.
Matthew L. Checked in
Tech confirmed downstairs thermostat is reading the correct humidity. Per customer satisfaction, tech insulated enire downstairs drain line and EZ trap so it will not sweat and drip on the floor. Insulated entire lineset in closet. Tech found blower dip switches in downstairs air handler to be set (off off off off) This is 4 ton nominal/too high for 2 ton system. Tech adjusted it to nominal 2 ton airflow (off on off off). Changed upstairs 2 ton AHU to the same dip switch settings. They were also set too high. Tech found upstairs relative humidity reading 75%. Measured humidity is only 68%. Tech set humidity offset to -7%. Tech got pictures of substance around upstairs skylight. Tech advised cleaning with a household clearer and monitoring it to see if it returns. Both bathroom extractor fans terminate in the attic under a roof vent that looks capped off. Tech recommends that a general contractor terminate vents outside.
Morehead City, NC 28557
Review
Dalton and Derek installed a new air condition system and repaired a second system. They arrived on time and kept me apprised as to their status during the work. They were friendly and informative, providing me with explanations when requested. I very much appreciated their interaction.
ALEXANDER - Morehead City, NC 28557
Review
Both Jacob and Juan were very professional and efficient. They did an excellent job on our split system replacement.
SULLIVAN - Morehead City, NC 28557
Review
I would recommend their service
Gray - Morehead City, NC 28557
Review
Great Service
Dr Richard Cooke - Morehead City, NC 28557
Review
Matthew was professional and arrived on time.
Becky - Morehead City, NC 28557
Review
Great service!
Charlie - Morehead City, NC 28557
Review
Prompt, friendly, courteous, wore a mask!
Richard - Morehead City, NC 28557
Review
Rodney did an excellent job. He seemed to have a good working knowledge of my equipment and performed the service in a timely manner. He was very good at explaining his findings and is an employee you should be proud of .
Jennifer - Morehead City, NC 28557

 

Dependable Service Throughout Eastern NC

When you need heating or air conditioning repairs, maintenance or system replacements, you need a company you can count on for dependability and quality service. Contact us at Jackson & Sons at 919-734-9611. Our professional team of technicians look forward to providing energy efficient and cost effective solutions to keep your home or business comfortable at all times.

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