Jackson and Son specializes in professional, 100% guaranteed residential and commercial heating and air conditioning installation, maintenance tune-ups and repair services.
Read what your Morehead City, NC neighbors say about our quality services, then call us at 919-734-9611 to schedule an appointment.
Local Reviews
for Morehead City, NC
Our Reviews by City
Excellent Service!
ALEXANDER - Morehead City, NC 28557
Dalton and Derek installed a new air condition system and repaired a second system. They arrived on time and kept me apprised as to their status during the work. They were friendly and informative, providing me with explanations when requested. I very much appreciated their interaction.
Great service
SULLIVAN - Morehead City, NC 28557
Both Jacob and Juan were very professional and efficient. They did an excellent job on our split system replacement.
Great service, very professional, timely, good communication
Gray - Morehead City, NC 28557
I would recommend their service
Great Service
Dr Richard Cooke - Morehead City, NC 28557
Excellent service
Becky - Morehead City, NC 28557
Matthew was professional and arrived on time.
Great service!
Charlie - Morehead City, NC 28557
Great Service
Richard - Morehead City, NC 28557
Prompt, friendly, courteous, wore a mask!
Review of Rodney Browe Service Call
Jennifer - Morehead City, NC 28557
Rodney did an excellent job. He seemed to have a good working knowledge of my equipment and performed the service in a timely manner. He was very good at explaining his findings and is an employee you should be proud of .
Anthony B.
COATED METAL STAND FOR DINING ROOM UNIT
Romario T.
Dining room unit serial #232340019mx Tech found the remote temperature sensor not wired at the thermostat nor programmed. Traced the wire for the remote sensor and found it cut above the ceiling tiles. Tech spliced thermostat wire to the vision pro thermostat and connected it on the S1 S2 terminals and reprogrammed the vision pro thermostat to use the indoor temperature sensor for the dining room. Thermostat reading was showing 76 degrees room temperature instead of 82. Thermistor at is reading 10k ohms, remote sensor is working properly. Thermostat is reading accurate temperature readings as of now. Warranty
Noah C.
Upon arrival tech found Vison Pro 8000 thermostat blank for dining room system. Kitchen thermostat was reading 92. Customer stated thermostat has been displaying a higher indoor temp than what it feels like. Tech reset kitchen area thermostat. Upon inspection of dining are package unit tech found no voltage at board for cooling call. Transformer is putting out 24v. Tech reversed phase between L1 and L2 however there was still no voltage across board. Display was indicating “PE” after resetting breaker. Tech swapped between L2 and L3 and board indicated incorrect phase wiring. Tech swapped back to original wiring and reset system. Display now showed “—“ as manual says it should upon resetting. Tech followed startup operation and system came on. System is cooling with an 18 degree delta t. Tech reset power several times to assure system would come back on, tech found no further challenges. System is back up and cooling. No charge per new install.
Anthony B.
Dining Room
Kenny C.
Performed ESA, recommended plasma air. Homeowner stated might be selling beach home and wants to wait till uv bulbs go out. Also might want to get plasma’s installed at his own house in Goldsboro. Homeowner also extended ESA.
Jospeh A.
Tech performed CMA inspection on 2 package units, 2 dehumidifiers, 4 exhaust fans, and 2 air intakes. All systems are running properly at this time. Tech has attached system performance reports to this invoice. Tech will return at a later date to replace air filters in package units.
Luis R.
Tech found compressor circuit 1 has failed tech believes compressor is locked circuit 2 compressor is operating correctly cooling at half capacity tech tried to unlock compressor with no success tech did see possible leak in evaporator coil as well office to quote compressor replacement and coil replacement and availability unit is operating at half capacity at this time tech rechecked system for kitchen and system is operating properly at this time pressures for circuit 1 compressor were 206/289 for reference pressures for circuit 2 138/305
Anthony B.
(2) Trane 2.0-Ton Heat Pumps w/ Air Handlers
Matthew L.
Gray Sullivan 919-344-9826 Customer reported RHEEM air handler aux pan full of water. He vacuumed it with shop vac. Tech recommends thoroughly purging drain with nitrogen. On arrival, aux pan was dry. Tech gave system cooling call. Outdoor fan started, but compressor did not. Found 40/5uf dual cap reading in spec, but bottom of compressor contactor burnt due to loose connection. Tech was able to bypass burnt connection by moving line voltage to the other end of straight bar on contactor. Tech recommends replacing contactor due to condition. Customer approved both repairs. No further challenges found. Monica approved billing.
Donald S.
Added 3 pounds 12 oz of r22 System back to cooling no one was home
Luis R.
Tech found branch line to bed room had damper closed tech opened and secured damper open allowing air flow tech did see multiple sizes for duct work 8in 7in and 6in duct work will need upgrade correct sizing per room tech called a cc to give solution to load issues
Luis R.
Tech found 3 amp fuse was blown tech replaced fuse as soon as tech replaced fuse fuse blew again tech took all wiring off of thermostat and in cabinet replaced fuse and one by one reconnected wires tech was able to reconnect all wires in cabinet without new fuse blowing tech then retired thermostat and was able to wire up thermostat with no fuse blown tech believes the short was in the wiring of the thermostat and when tech rewired thermostat corrected the issue tech cycled unit multiple times unit is operating correctly
Luis R.
Tech found unit s#UECF was low on refrigerant tech proceeded to perform leak search found evaporator coil was leaking on multiple areas tech called in mandatory to have field supervisor to come give best solution
Romario T.
Systems were cooling and operating upon arrival. Performed a leak search on the York gas package unit serial #N1B6334020. Found circuit 1 and 2 operating upon arrival, dinning room temperature was close to set point. Leak detector picked up a scent around circuit 1 shader valves on the discharge line, on one of the TXV distribution/capillary lines, and a very small indication within the bottom center of the evaporator coil. Tech was not able to confirm then exact location of the leak at evaporator coil and the distribution line with soap bubbles which could indicate micro size leaks. Tech did pick up some at the shader valve cores. Tech tightened the shader valves and bubbles stopped. Circuit 1 pressures of 132/348 Circuit #2 pressures of 126/335. Colby will be informed of the findings about a small leak picked up at the indoor evaporator coil. Cover under warranty per office.
Luis R.
Upon arrival tech replaced reactor on dc fan module upon restoring power board gave phase code tech swapped phases unit did give power to thermostat upon further inspection unit gave tech Eb code tech romoved thermostat from system code got cleared tech found dip switch’s needing adjusting to register 12.5 ton after completion then received Pb fault code (outdoor dc motor module protection) tech was on phone with Trane tech support after checking and testing all possible components tech and tech support found 2 non removable fuses on dc fan module were blown tech was able to bypass fuses in order to make unit run. Tech reconnected thermostat unit started up when thermostat called for cooling unit only has normal size high side hose connections for A-and for B suction side is one that connects to mini split near compressor tech was able to get pressure and delta t thermostat dropped 2 degrees while tech was operating unit but once tech turned unit off it jumped back 2 degrees due to coo
Kevin B.
Kitchen Unit-Trane 12.5-Ton Gas Pack
Matthew L.
Tech found primary float switch on 3rd floor attic air handler tripped due to drain line being clogged with algae. Tech purged line with high pressure nitrogen, water, nitrogen again, and water again. Flushed with another gallon of water and found it now draining and cooling correctly. Install warranty.
Landen H.
Tech washed and serviced unit and found no challenges at this time.
Dalton B.
DALTON AND DEREK REPLACED A CARRIER SPLIT HEAT PUMP
Kenny C.
Performed ESA, tech installed 2 plasmas after homeowners approval and changed out 2 dehumidifier filters. Homeowner to be billed out.
Donald S.
Tech found fan motor mis wired . Corrected wire issue and tested outdoor fan. Overall recommend new system due to age and rust. Both systems are about 24 years old.
Jacobo C.
JACOB AND JUAN INSTALLED A TRANE SPLIT HEAT PUMP
Kenny C.
Performed ESA, tech installed plasma air purifier after homeowners approval.
Jacobo C.
Install Trane 2.0-Ton Heat Pump w/ Air Handler
Luis R.
Tech found unit was void of refrigerant R22 tech got approval to perform leak search tech found leak in bottom of accumulator tech did not find any leaks on evaporator coil but did see it was extremely rusty tech called in a mandatory due to cost of repair and refrigerant r22 as well as age of unit. Tech collected for today’s visit
