Morehead City NC Heating & Air Conditioning Services

Jackson and Son specializes in professional, 100% guaranteed residential and commercial heating and air conditioning installation, maintenance tune-ups and repair services.

Read what your Morehead City, NC neighbors say about our quality services, then call us at 919-734-9611 to schedule an appointment.

Local Reviews
for Morehead City, NC

Jackson & Sons Rated 5.0 out of 5 stars based on 9 customer reviews

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Map of Morehead City, NC 28557

Excellent Service




Review of Jackson & Sons

Morehead CityNC28557 34.7225-76.7325

Map of Morehead City, NC 28557

Excellent Service!




Review of Jackson & Sons

Dalton and Derek installed a new air condition system and repaired a second system. They arrived on time and kept me apprised as to their status during the work. They were friendly and informative, providing me with explanations when requested. I very much appreciated their interaction.

Morehead CityNC28557 34.72-76.73

Map of Morehead City, NC 28557

Great service




Review of Jackson & Sons

Both Jacob and Juan were very professional and efficient. They did an excellent job on our split system replacement.

Morehead CityNC28557 34.7225-76.7375

Map of Morehead City, NC 28557

Great service, very professional, timely, good communication




Review of Jackson & Sons

I would recommend their service

Morehead CityNC28557 34.7225-76.7275

Map of Morehead City, NC 28557

Great Service




Review of Jackson & Sons

Morehead CityNC28557 34.7225-76.7275

Map of Morehead City, NC 28557

Excellent service




Review of Jackson & Sons

Matthew was professional and arrived on time.

Morehead CityNC28557 34.7425-76.7575

Map of Morehead City, NC 28557

Great service!




Review of Jackson & Sons

Morehead CityNC28557 34.73-76.79

Map of Morehead City, NC 28557

Great Service




Review of Jackson & Sons

Prompt, friendly, courteous, wore a mask!

Morehead CityNC28557 34.7225-76.7275

Map of Morehead City, NC 28557

Review of Rodney Browe Service Call




Review of Jackson & Sons

Rodney did an excellent job. He seemed to have a good working knowledge of my equipment and performed the service in a timely manner. He was very good at explaining his findings and is an employee you should be proud of .

Morehead CityNC28557 34.725-76.785

Spencer C.

Spencer C.

Tech performed ESA SERVICE on 2 split heat pumps. Both units are in good condition and are operating properly. Tech replaced filters.

Near S Shore Dr, Morehead City, NC 28557
Romario  T.

Romario T.

Tech tested the system in heat and system operated without challenges. Tech found a rusted indoor TXV and compressor reading bad on the megohmmeter 2010 system. Duct work is R4.2 but not collapsed. 12 supply vents and 2 returns. Costumer is concerned about his master bedroom being to hot or to cool. Thermostat is in the living room with big glass windows. Insulation in the crawlspace is down in a lot of places. Ducts have dampers. Costumer requested a field supervisor to go with a repair (Airflow balance) vs replace. Contact the costumer on the 18/19 of this month to schedule a field supervisor visit. Not interested in ESA due to high expenses coming up. Filters need replacement [email protected]

Near Elizabeth Dr, Morehead City, NC 28557
Kyle W.

Kyle W.

(DOWNSTAIRS) CUSTOMER IS IN THE PROCESS OF CONVERTING APPLIANCES FROM LP TO NATURAL GAS. UPLOADED PICTURES OF SYSTEM AND WHERE METER WILL BE LOCATED. CONVERSION KIT WILL BE NEEDED. SPOKE WITH JERRY HE WILL CALL WITH PRICING. (UPSTAIRS) FOUND SIGNS OF CONDENSATION DRIPPAGE ON CEILING JOISTS UNDERNEATH SUPPLY PLENUM. HANDED OVER TO FIELD SUPERVISOR.

Near Elizabeth Dr, Morehead City, NC 28557
Luis R.

Luis R.

Tech was informed on system is short cycling once tech arrived tech found system cutting within secs on high pressure tech inspected and tested system and sensors and transducer. All sensors and transducers are within dc voltage and ohm resistance specs. Tech spoke with Trane tech support and went thro the steps and determined system was over charged tech removed 4lbs of 410a to achieve desired pressures on heat mode tech cycled cooling mode and system is operating properly at this time

Near S Shore Dr, Morehead City, NC 28557
Kenny C.

Kenny C.

Performed ESA, tech replaced installation on refrigerant lines after homeowners approval. Recommended plasma airs for both units, wants to hold off for right now. Is in the process of possibly selling home.

Near Evans St, Morehead City, NC 28557
Matthew L.

Matthew L.

Tech replaced filters inside package units and dehumidifiers. Washed 5 permanent make up air filters. Updated filter count is eight 20*20*2 filters and two 16*20*2 filters.

Near Arendell St, Morehead City, NC 28557
Spencer C.

Spencer C.

Tech replaced EEV board and sensor and found system running with normal refrigerant pressures

Near S Shore Dr, Morehead City, NC 28557
Spencer C.

Spencer C.

Tech found system had high head and low suction in heat mod at 45/600. Tech force opened the EEV and found suction get to 140 and head pressure down to 419. This indicates the stepper motor and EEV are able to open properly. Tech verified the suction pressure transducer dc voltage is matching the suction pressure based on the product service information. The suction line sensor was 2k ohms off and tech insulated the pipes to prevent the sensor from grounding and found it reading properly but the suction pressure still was too low. The board is receiving the call to open the valve and the valve is able to open, but the board is not sending the signal for the stepper motor to open. Suction line sensor will need to be replaced as well. Tech left test open

Near S Shore Dr, Morehead City, NC 28557
Bryce C.

Bryce C.

Emailed best solution for both systems

Near S Shore Dr, Morehead City, NC 28557
Joseph C.

Joseph C.

Tech found system cutting out on low pressure in heat and high head pressure tech found system runs fine in cool. Tech found failed EEV office to order and replace as soon as possible.

Near S Shore Dr, Morehead City, NC 28557
Joseph C.

Joseph C.

Tech performed ESA on 2 systems upstairs not working on arrival tech found loose fuse in disconnect tech secured system back up and running. Tech found leak in indoor evaporator coil for upstairs system with lots of corrosion to condenser, downstairs compressor ohming caution and runs very loud in 1st stage also has lots of corrosion to condenser tech recommends replacing both systems due to age and challenges field supervisor set up to speak with customer about options. Bill for repair tech got approval from customer.

Near S Shore Dr, Morehead City, NC 28557
Kyle W.

Kyle W.

REPLACED FAULTY VP8000 THERMOSTAT UNDER WARRANTY. SYSTEM UP AND HEATING.

Near S Shore Dr, Morehead City, NC 28557
Matthew L.

Matthew L.

Tech replaced faulty defrost board and sensor. Tested defrost with new board and sensor without issues. Burners lit during defrost. Flames look normal. Tech collected for repairs.

Near Emeline Pl, Morehead City, NC 28557
Kenny C.

Kenny C.

Performed ESA, homeowner extended ESA. Homeowner informed tech unit would ice over last week when we had a cold snap. Tech found failed defrost control board and bad sensor. Tech quoted homeowner $422.60 for both parts. Homeowner approved, repair and office is to order both parts.

Near Emeline Pl, Morehead City, NC 28557
David C.

David C.

2 TON TRANE SPLIT HEAT PUMP

Near Elizabeth Dr, Morehead City, NC 28557
Kenny C.

Kenny C.

Performed ESA, tech verified leak in evaporator coil for the upstairs system that was originally found in October. System was low on charge due to leak. Tech informed homeowner and would rather have a field supervisor give him his options on repair vs replacement. Unit is also not registered under any warranties, homeowner just wanted system to be charged back up for right now. System took 3lbs of r410a to get pressures back to normal. Homeowner requested chris sasser to give him a call. Tech spoke with office and Chris sasser and gave him the information he needed to give homeowner a call. Homeowner to be billed out for todays visit. Also recommended plasma air.

Near Elizabeth Dr, Morehead City, NC 28557
Matthew L.

Matthew L.

Cody Gardner on site reports kitchen unit not heating. Tech found gas pack 1 for kitchen not heating due to no gas line being connected to unit. Sequence of operations is functional. There is a gas line to the dining room unit on the stand outside, but gas line to kitchen unit (gas pack one) is entirely missing. Thermostat wire is also reading 18 volts across multiple conductors to blue common wire. This is due to old thermostat wire run through brick. Unit is functional in cool mode, but it may cause issues in the future. Tech estimates 40 feet of tstat wire and 2 techs would be needed if it ever needs to be replaced. Brandon called Mrs Hubbard. They were already aware of system not heating due to no gas line being run. Tech let Cody Gardner know and programmed thermostat to cooling only so heat option will not show up. Tech billed for service call per Brandon.

Near Arendell St, Morehead City, NC 28557
Joshua  C.

Joshua C.

Tech performed CMA full service on 2 Gas Package Units, 4 Exhaust Fans, 2 Dehumidifiers, and 2 Air Make Up Units. All systems are running properly at this time. Tech has attached system performance reports and estimates to this invoice.

Near Arendell St, Morehead City, NC 28557
Kenny C.

Kenny C.

Performed ESA, recommended surge protection.

Near Arendell St, Morehead City, NC 28557
Kenny C.

Kenny C.

Upon arrival homeowner stated upstairs system not cooling. Tech found leak in evaporator coil causing low pressures and to freeze up. Homeowner wanted system to be charged up for tonight and would like for us to come out and patch up coil. Leak is in bottom right side of evaporator coil. Homeowner stated he would like us to contact him tech schedule a time to patch up coil. System has not been registered for any warranties either. System took 4lbs of R410A. Tech also informed customer leak could be big or small and might not last as long. Video of where leak is located is on service titan.

Near Elizabeth Dr, Morehead City, NC 28557
Matthew L.

Matthew L.

Tech confirmed downstairs thermostat is reading the correct humidity. Per customer satisfaction, tech insulated enire downstairs drain line and EZ trap so it will not sweat and drip on the floor. Insulated entire lineset in closet. Tech found blower dip switches in downstairs air handler to be set (off off off off) This is 4 ton nominal/too high for 2 ton system. Tech adjusted it to nominal 2 ton airflow (off on off off). Changed upstairs 2 ton AHU to the same dip switch settings. They were also set too high. Tech found upstairs relative humidity reading 75%. Measured humidity is only 68%. Tech set humidity offset to -7%. Tech got pictures of substance around upstairs skylight. Tech advised cleaning with a household clearer and monitoring it to see if it returns. Both bathroom extractor fans terminate in the attic under a roof vent that looks capped off. Tech recommends that a general contractor terminate vents outside.

Near S Shore Dr, Morehead City, NC 28557
Anthony  B.

Anthony B.

COATED METAL STAND FOR DINING ROOM UNIT

Near Arendell St, Morehead City, NC 28557
Romario  T.

Romario T.

Dining room unit serial #232340019mx Tech found the remote temperature sensor not wired at the thermostat nor programmed. Traced the wire for the remote sensor and found it cut above the ceiling tiles. Tech spliced thermostat wire to the vision pro thermostat and connected it on the S1 S2 terminals and reprogrammed the vision pro thermostat to use the indoor temperature sensor for the dining room. Thermostat reading was showing 76 degrees room temperature instead of 82. Thermistor at is reading 10k ohms, remote sensor is working properly. Thermostat is reading accurate temperature readings as of now. Warranty

Near Arendell St, Morehead City, NC 28557
Noah C.

Noah C.

Upon arrival tech found Vison Pro 8000 thermostat blank for dining room system. Kitchen thermostat was reading 92. Customer stated thermostat has been displaying a higher indoor temp than what it feels like. Tech reset kitchen area thermostat. Upon inspection of dining are package unit tech found no voltage at board for cooling call. Transformer is putting out 24v. Tech reversed phase between L1 and L2 however there was still no voltage across board. Display was indicating “PE” after resetting breaker. Tech swapped between L2 and L3 and board indicated incorrect phase wiring. Tech swapped back to original wiring and reset system. Display now showed “—“ as manual says it should upon resetting. Tech followed startup operation and system came on. System is cooling with an 18 degree delta t. Tech reset power several times to assure system would come back on, tech found no further challenges. System is back up and cooling. No charge per new install.

Near Arendell St, Morehead City, NC 28557
Anthony  B.

Anthony B.

Dining Room

Near Arendell St, Morehead City, NC 28557

 

Dependable Service Throughout Eastern NC

When you need heating or air conditioning repairs, maintenance or system replacements, you need a company you can count on for dependability and quality service. Contact us at Jackson & Sons at 919-734-9611. Our professional team of technicians look forward to providing energy efficient and cost effective solutions to keep your home or business comfortable at all times.

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