Jackson and Son specializes in professional, 100% guaranteed residential and commercial heating and air conditioning installation, maintenance tune-ups and repair services.
Read what your Stella, NC neighbors say about our quality services, then call us at 919-734-9611 to schedule an appointment.
Recent Jobs and Reviews in Stella, NC
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Job Locations and Reviews
Matthew L.
On arrival, customer reported that focus pro is new and was installed on old 2009 model Trane system. Says he noticed 2009 Trane outdoor unit running, but did not hear blower. Tech checked focus pro settings and found them correct. Changed aux heat cycle rate for electric instead of gas aux heat cycle rate. Variable speed blower inside 2009 Trane AHU ramped up and responded correctly. Runs on low for 3 minutes and ramps up to higher cooling speed after time delay. Checked refrigerant pressures and found system severely low on R410a. Switched to heating mode to confirm. Distributors freeze immediately. There is a sticker that reports a fluorescent dye has been added in the past. Indoor coil appears to have been replaced in the past. Tech estimated 2009 Trane system is 4-6 lbs low on R410a. Tech confirmed that indoor coil inside 2009 Trane AHU is leaking refrigerant. See video and picture of green dye. Tech recommends system replacement due to age of system and cost of non warranty c
Stella, NC 28582
Bryce C.
Emailed Mr Willis proposal with units he requested.
Stella, NC 28582
Derek J.
Upon arrival tech was informed unit did not seem to heat very well and thermostat never changed temp reading after adjusting it. Tech inspected AH and Condenser and unit is operating correctly. Tech did have the thermostat reading lower than room temperature. Tech replaced thermostat with FP 5000 under warranty.
Stella, NC 28582
Kyle W.
FOUND THERMOSTAT FAULTY INTERMITTENTLY UNABLE TO SEND CALL FOR AUXILIARY HEAT. 19 YEAR OLD SYSTEM FURTHER INSPECTED FOUND COMPRESSOR EXTREMELY NOISEY UPON STARTUP. WINDING READINGS WITHIN HIGH END OF CAUTION/BAD RANGE. LARGE REPAIR COSTS NOT RECOMMENDED DUE TO AGE/OVERALL POOR CONDITION. PLANS TO SELL HOME SOON. HANDED OVER TO FIELD SUPERVISOR TO SEND OVER NEW EQUIPMENT PROPOSAL.
Stella, NC 28582
Matthew L.
Customer says he could not hear airflow noise from old air handler. He can hear this one. It sounds normal to tech. Tech lowered blower speed from high tap 3 to medium speed tap 2. Customer can’t hear a difference. Tech changed it back to high. Customer also reported system took 2 hours to increase 2 degrees. Checked vision pro settings. Checked amp draws and refrigerant pressures from outdoor unit. Forced defrost without issues. Tech found no issues with new install.
Stella, NC 28582
David C.
Consultation Code: ENGXEVRFU
Stella, NC 28582
Bryce C.
Mandontory
Stella, NC 28582
Kyle W.
FOUND 24 YEAR OLD R22 SYSTEM LOW ON CHARGE. COMPRESSOR STRUGGLING TO START/READING IN CAUTION RANGE. EXPENSIVE REPAIRS NOT RECOMMENDED. HANDED OVER TO BRYCE.
Stella, NC 28582
Open T.
Tech found down stairs system loud and amps high on compressor. Tech recommended having ac renew installed to lower amps and noise of compressor. Homeowner approved. Tech also recommended having ac renew on upstairs system homeowner wants to have ac renew installed next visit. (Has 14x14 filter)
Stella, NC 28582
David S.
Tech replaced dual run cap per homeowners satisfaction Compressor start and run winding weak System is back to cooling for now
Stella, NC 28582
Matthew L.
Tech returned and replaced failed start kit. Recovered 1 lb 8 oz of remaining R22 in system. Flowed nitrogen while brazing in new indoor coil and filter drier. Threaded in new indoor TXV and tightened with two adjustable wrenches. Pressure tested to 200 psi nitrogen. System passed standing pressure test and soap bubble test. Evacuated system to 200 microns. System passed 20 minute standing vacuum test. Recharged with 5 lbs 10 oz of R22 plus 4 oz for 30 foot lineset. Tested system without challenges. Tech collected for repairs. Customer placed both split systems on regular Comfort Plus plan. First visit in 6 months.
Stella, NC 28582
Matthew L.
Tech found 1.5 ton Trane split system for the bonus room to be running on arrival. Tech confirmed blower, outdoor fan motor, and compressor are amping normally. Tech found system not cooling due to being significantly low on R22 refrigerant. Factory charge is 5 lbs 10 oz. Tech estimates system 4-5 lbs low. Tech let customer know that we can perform a leak search and leak repair, but due to cost of R22 leak repairs and EPA phase out of R22 refrigerant, tech would recommend replacing system instead. To get system temporarily cooling by charging up system, tech quoted $998.86 including tax. Tech also found Trane start kit failed. Quoted $393.10 including tax to replace start kit to ensure compressor starts under peak load. Customer approval leak search. Tech swept outdoor unit and found no refrigerant leaks. Tech found indoor coil leaking near the center bottom Ubends on the door side of air handler. Uploaded video of detected location. Due to advanced corrosion, repair to existing in
Stella, NC 28582
