Jackson and Sons has been serving the heating and air conditioning needs of Swansboro, NC residents and businesses since 1974.
Our reviews below from your neighbors in Swansboro, NC tell the story of our quality, dedication and commitment to customer service.
for Swansboro, NC
Our Reviews by City
Buddy - Swansboro, NC 28584
Performed cma full service on 19 split systems and 2 mini split systems. AHU-2: Maintenance stated that thermostat does not operate with batteries removed. Found transformer not providing low voltage as appropriate. System will not operate until transformer is replaced. Provided estimate for replacement of transformer $308.96. HP-3: Rough sound from compressor. Recommend refrigerant check on system. AHU-4: Found variable speed blower motor not operational. Motor burned up due to debris clogging wheel and preventing spinning. Pricing tbd by office. Approximate cost $2860.90. HP-4: Hard lockout. Likely result of overheating due to lack of air flow. HP-5: outdoor fan capacitor tested weak. Provided estimate for replacement of capacitor $196.98. AHU-6: Found proper 24 volts in unit running to nearby fire alarm system junction box. No voltage returning from junction box. Fire alarm company should be contacted to diagnose system. Not operational until fire alarm has been diagnosed and
Found new Goodman condenser not running. Tech diagnosed the condensate pump faulty. Tech replaced the condensate pump under installation warranty. System is back up and running. Old system for upstairs blower is running, however the condensing unit has no power and disconnect is padlocked. The compressor tested shorted to ground. Recommend upgrading system due to age and repair cost. Customer would like a estimate on replacing upstairs system and upgrading the 2 downstairs systems. The use of mini splits is optional.
System TA2F hp 6 is dirty from being in proximity to dryer vent also appears to be low on 410a 1/6 hp condenser motor amps are high 1.2/1.3. System is 12 years old with it also dealing with the additional stress of being under commercial dryer vents . Recommend getting estimate to replace. Hp5 will need new fan and fan blade Hp4 is fully operational at this time Mini split 1 and 2 condenser units working good at this time. Hp 2 has no low voltage, wired in condensing unIt has corroded wires. Tech snipped wire and made fresh connections to help diagnose issue later .
System mini splits are functioning as they should . Cooling and pumps are both working correctly Confirmed with sales that units in show room are working explained thermostat to them
#7. Comp #1 void R410a.
Tech is servicing a Sterling gas heater.
KEVIN INSTALLED A TRI HEAD MINI SPLIT
Tech serviced a Split system.
DAVID C AND CHRIS L INSTALLED A NEW MINI SPLIT
Performed tune up on three systems.
Inspect 6 Trane heat pumps, gas package unit, 2 Mitsubishi mini splits, changed filters, diagnosed bad circuit board #1, bad heat strip #3
Replace 4 heat limit switches
Full service on 9 Trane package units, 5 Mitsubishi mini splits
Performed tune up 1 system