Wilmington NC Heating & Air Conditioning Services

Jackson and Son specializes in professional, 100% guaranteed residential and commercial heating and air conditioning installation, maintenance tune-ups and repair services.

Read what your Wilmington, NC neighbors say about our quality services, then call us at 919-734-9611 to schedule an appointment.

Recent Jobs and Reviews in Wilmington, NC

Rated 5.0 out of 5 stars based on 1 customer reviews

Our Local Reviews by City

Job Locations and Reviews

Jesse J.
Jesse J. Checked in
Tech preformed CMA FULL SERVICE on 9 Split Systems, 1 Air Make-up Unit, and 2 Exhaust Fans. *Split System #9 is still down from previous diagnosis of failed compressor, compressor shorted to ground. This was diagnosed on 10/5/23. Tech recommends replacing System. *Split System #3 is still down from previous diagnosis on 8/17/23 of failed blower motor, motor is locked up. Compressor also failed megohm test. Due to age and these challenges, tech recommends replacing system over repair. *Exhaust Fan #1 ( dishwasher) is still down with locked up motor, diagnosed on 4/14/23. Tech recommends replacing Exhaust Fan. *Split System #7 is operating at this time but has multiple challenges. Compressor tested in caution area of megohm test. Run capacitor is at lowest tolerance in operating range. Compressor plug has gotten extremely hot at some point and become disfigured. Blower motor is operating at higher amps than FLA listed, indicating motor is beginning to fail electrically. And evaporator c
Wilmington, NC 28412
Randy K.
Randy K. Checked in
Completed a filter change on 3 TRANE gas package units, 2 Make up Air hoods, washed filters, kitchen filters.
Wilmington, NC 28411
Randy K.
Randy K. Checked in
Completed a filter change on 3 TRANE gas package units, washed filters on 2 Make up Air hoods, kitchen filters.
Wilmington, NC 28412
Joshua  C.
Joshua C. Checked in
Tech performed CMA full service on 3 gas package units, 1 make up air unit with condensing towers, 1 make up air without, and 6 exhaust fans. Upon inspection tech found the gas pressure feeding each package unit low. Tech adjusted the gas pressure and confirmed system is operational. All systems are running properly at this time. Tech has attached system performance reports and pictures to this invoice.
Wilmington, NC 28411
Joshua  C.
Joshua C. Checked in
Tech performed CMA full service on 3 Gas Package Units, 2 Air Make Up Units, and 6 Exhaust fans. Upon inspection tech found the gas pressure to all package units low. Tech was able to adjust units 1 and 3 to proper pressure but due to corrosion fusing the gas valve adjustment screw closed was unable to adjust unit 2. All systems are running properly at this time. Tech has attached system performance reports and pictures to this invoice.
Wilmington, NC 28412
David  S.
David S. Checked in
Tech found wire not connected to ignition board Reconnected and tightened connections Heat and AC working correctly Told managers smell is oil burn off and smell disappeared while on site Thermostat is functioning properly at this time
Wilmington, NC 28412
Jesse J.
Jesse J. Checked in
Tech preformed CMA FULL SERVICE on 1 Package HP. Unit is operating at this time, but compressor has failed megohm test, showing signs of internal failure beginning. Fan motor is also over listed FLA. Condenser Coil also shows signs of deterioration. No leaks present at this time. Due to multiple challenges and age of system tech does recommend replacing unit. Tech has attached system performance report to invoice along with pictures.
Wilmington, NC 28411
Jesse J.
Jesse J. Checked in
Tech preformed CMA INSPECTION on 9 Split Systems, 1 makeup air unit, and 2 exhaust fan. Tech also completed approved repairs recommended from month of Aprils service. Tech replaced fan motor and dual run capacitor on Split System #4. System is up and operating at this time. Tech replaced fan motor and run capacitor on Split System #9. After completing repairs tech found unit kept tripping breaker, after further diagnosis tech found compressor shorted to ground. System #9 is not operational. Recommend replacing system. Tech replaced belt on exhaust fan #2. Tech also found Split System #3 powered of at disconnect due to previous diagnostic in August. Estimate for repairs/ replacement has been sent. Tech found Air Handler #5 in poor physical condition. Unit cabinet is completely rusted and breaking in several places. Condenser #5 is less than 2 years old, tech recommends replacing Air Handler. All other systems are operating properly at this time. Tech has attached system performance repo
Wilmington, NC 28412
Derek J.
Derek J. Checked in
Captiveair Make Up Air Unit For Kitchen
Wilmington, NC 28412
David  S.
David S. Checked in
Condenser c1 serial 303404184 inoperable due to bad compressor uses r22 and outdoor fan motor. Recommend new unit due to age. F4, on site personnel corrected techs work order. F4 had leaking evaporator coil, 0311021022. Will need to price out coil and replacements of system. Will need to price out replacement vs repair on both systems. Recommend replacing due to both systems using r22 a refrigerant no longer manufactured. Passed information onto field supervisor.
Wilmington, NC 28412
Demarcus  M.
Demarcus M. Checked in
Unit #2: Memory Care/Dining Area
Wilmington, NC 28412
Dalton  B.
Dalton B. Checked in
Unit #8: Lobby/Front Offices
Wilmington, NC 28412
Matthew L.
Matthew L. Checked in
3762* outdoor unit courtyard 6969* front door Brandon Breedlove executive director met tech on site. Tech diagnosed split system #3. Outdoor disconnect was off on arrival and system was fully defrosted. Tech found 3/4 HP ECM blower motor in AHU 3 to be making a loud noise and running slow. Confirmed line and low voltage and shut off power to remove blower housing. Found no challenges with blower wheel and housing. Blower motor bearings are very hard to turn and will not turn smoothly. Tech diagnosed failed blower motor. Swept leak detector across indoor coil and picked up no leaks. System was manufactured in 2011 and indoor coil is rusty. Dual capacitor outside is reading in specs and system has standing R410a pressure. Compressor and outdoor fan start without issues when pressing in contactor. Tech recommends that customer decide between replacing 12 year old system or replacing ECM blower motor. Unable to run test without a working blower. May or may not be further challenges.
Wilmington, NC 28412
Kyle W.
Kyle W. Checked in
CYCLED KITCHEN SYSTEM AFTER THAWING. CIRCUITS #1 & #2 ENERGIZED WITH NO CHALLENGES. MONITORED PRESSURES ON BOTH CIRCUITS FOUND WELL WITHIN SPECS. BLOWER RUNNING PROPERLY. FILTERS/COILS INSIDE UNIT ARE FAIRLY CLEAN. FOUND FILTERS INSIDE KITCHEN CEILING EXTREMELY DIRTY. THIS MAY BE CAUSING AIRFLOW CHALLENGES. NEED TO CHANGE FILTERS. TOOK FILTERS OUT FOR TIME BEING.
Wilmington, NC 28411
Kyle W.
Kyle W. Checked in
FOUND CIRCUIT #1 COMPRESSOR FROZEN SOLID. EVAPORATOR COIL FROZEN SOLID AS WELL. DISCONNECTED Y1/Y2 CIRCUITS AND LEFT BLOWER RUNNING FOR AN HOUR. SYSTEM TILL FROZEN SOLID. WILL NEED TO RETURN AFTER SYSTEM THAWS TO DIAGNOSE.
Wilmington, NC 28411
Jesse J.
Jesse J. Checked in
Tech preformed CMA inspection on package system on roof top. Unit is working properly at this time. Tech has attached system performance report to invoice.
Wilmington, NC 28411
Luis R.
Luis R. Checked in
Tech found no issue with unjt change over is 21 degrees tech did notice 2 out of 4 exhausts fans we blowing cold air out tech checked temps found cold air was 75-77 degrees on 2 exhausts fans while the other 2 were 120 degrees tech went down found 2 fans were operating while ovens were off tech turned exhaust fans off tech explained to manager what is happening is by leaving exhaust fans on they are taking out the cold air faster then needed only to run them when they use oven and turn off when done to prevent cold air from being taken out
Wilmington, NC 28412
Luis R.
Luis R. Checked in
Tech found wire to capacitor had been burnt tech repaired wire tested system system is operating correctly at this time tech believes wires were touching at one location and burnt up during operation under warranty tech tested capacitor found no issues with capacitor at this time
Wilmington, NC 28412
Jesse J.
Jesse J. Checked in
Tech preformed CMA INSPECTION on 3 gas pack units and 1 air makeup system. Tech did clean coils on Kitchen unit per customer agreement. Unit 2 and 3 present a 2 flash code on RTRM Board but units are operating at this time. Delta T’s and pressures are normal. Temperature for both units was met at thermostat. Tech has attached system performance reports to invoice. Tech also left case of 20x20x1 filters per customer request. Tech also noticed two old compressors and blower motor left on roof after being replaced.
Wilmington, NC 28411
Jesse J.
Jesse J. Checked in
Tech preformed CMA INSPECTION on 3 gas pack units, 2 air makeup, and 6 exhaust fans. Tech washed and cleaned coils on kitchen unit per customer agreement. Kitchen unit drain pan was severely clogged and leaking water inside cabinet. Tech was able to remove clog and get drain systems running properly. Tech found no other challenges. All units are operating at this time. Tech has attached system performance reports to invoice. Tech left 1 case of 20x20x1 filters per customer agreement.
Wilmington, NC 28412
Matthew L.
Matthew L. Checked in
Goodman 5.0-Ton Outdoor Condenser w/ Indoor Air Handler
Wilmington, NC 28412
Matthew L.
Matthew L. Checked in
Service history records that blower wheel was documented to be separated apart in March 2022. Tech checked air handler A1 across from storage unit A148 and confirmed noise is coming from blower wheel. Fins have become separated from central hub. Blower wheel will need to be replaced. 15uf blower capacitor is also reading weak at 8uf. 3/4 hp blower motor appears to be running properly. Tech allowed it to run to check R22 pressures on AC unit 1 outside. Tech found head pressure high, suction pressure low, superheat high, and sub cooling high. There is no temperature drop across the filter drier. Tech suspects the wrong indoor piston for split system matchup is installed. Air handler has a size 093 piston bag with “piston change” written in sharpie. Outdoor unit is a 17 year old R22 heat pump condenser with a replaced compressor. Indoor unit is a 5 year old Goodman air handler with a 093 piston. To repair system, we will need to order OEM blower wheel, truck stock 15uf capacitor, OEM
Wilmington, NC 28412
Matthew L.
Matthew L. Checked in
Tech found breaker for Goodman outdoor unit D3 tripped. Found yellow wire on HERM terminal for dual run capacitor burned. Capacitor is in specs. Repaired connection and reset breaker. Breaker tripped immediately. Tested ohm reading on compressor at the terminals and found R22 compressor shorted to ground. Uploaded pictures of data tags and ohm reading. To repair existing 17 year old R22 Goodman split system, we would need to order and replace R22 compressor, add acid away, replace filter drier. System holds about 14 lbs of R22. Due to age, EPA phase out of R22, and likely cost of repairs, tech highly recommends system replacement. Need to have office follow up with customer about repair vs replace. System is down.
Wilmington, NC 28412
Jesse J.
Jesse J. Checked in
Tech preformed CMA FULL SERVICE on 9 split systems and 2 exhaust fans and 1 air makeup unit. Exhaust fan #1 has a locked up fan motor. Tech took pictures of label for office to quote out replacement cost. Exhaust fan # 2 is operating at this time, tech does recommend replacing belt (AX-23). Air makeup unit has fan motor locked up. Tech took pictures of label form office to quote out replacement cost. Tech has attached photos of exhaust fans and air makeup unit to invoice. System 2 is down due to mechanically failed compressor. Recommend replacing unit. System 8 starting to show signs of compressor failure but is operating at this time. Tech recommends replacing unit. Tech has attached system performance reports to invoice with all recommendations and estimates for needed repairs.
Wilmington, NC 28412
Luis R.
Luis R. Checked in
Tech was informed kitchen unjt was no operating and laundry room unit keeps freezing up to check both while here tech found kitchen unit serial #0673 was calling for cool but had no power to disconnect tech traced back to panel in mechanical room and reset breaker 50amp which was off tech then tested system and found compressor amp was 11.98 within specs tech believes someone accidentally cut off breaker. Tech then checked laundry room #4101 pressure and delta t of laundry room unit found 112/283 with a 16.7 delta t unit needs to be maintenance before we can further diagnose unit
Wilmington, NC 28412
Review
Excellent service, great techs
FedEx Express - Wilmington, NC 28405

Dependable Service Throughout Eastern NC

When you need heating or air conditioning repairs, maintenance or system replacements, you need a company you can count on for dependability and quality service. Contact us at Jackson & Sons at 919-734-9611. Our professional team of technicians look forward to providing energy efficient and cost effective solutions to keep your home or business comfortable at all times.

Contact Us

Why Jackson & Sons

Licensed, Bonded & Insured
Energy Efficient Experts
Same Day Repairs
5 Star Service
Dependable Warranties
Commercial & Residential Services
img-badge-bbb img-badge-epa img-badge-nate
Request Service
servicedetailscustomerreturningschedule
Details Regarding Your Request...
Contact and Service Location...
You and Your Service Location
*
*
To Serve You Best...
Have we served you in the past?
Yes
No
What Is Convenient For You?
What time of day is best for you?
First Available
Morning
Afternoon
Back Next