Kinston NC Heating & Air Conditioning Services

(XL15) 4WCZ5036E1000A

Tech waited for customer arrival before gaining access inside home to operate system. Tech ran system in cool mode and found system almost void of refrigerant. Highly recommended replacing system, customer only wanted to charge system up without performing a leak search. Tech added 5lbs of R22, system is back up and cooling. Customer left before completion of service. Tech locked door and set thermostat to 75 per customer request. Billing out per office. Recommend investing in service agreement.

Upon arrival tech found tripped 40 amp breaker at outdoor unit for upstairs system. Tech ohmed compressor and outdoor fan, found no challenges. Tech did notice rusted terminals and loose connections at dual run capacitor. Informed customer of findings. Quoted customer $127.50 to reset breaker and test system operation. Customer reset breaker himself. System is of age, tech stated breaker may be going bad.

FOUND 15A BREAKER IN MAIN PANEL FEEDING BLOWER TRIPPED. RESET BREAKER AND CYCLED SEVERAL TIMES WITH NO CHALLENGES. AMP DRAWS WELL WITHIN SPECS. BREAKER IS OLD AND MAY BE BECOMING WEAK. SYSTEM UP AND COOLING.

Emailed proposal to customer.

FOUND SYSTEM VOID OF REFRIGERANT DUE TO LEAK AT FITTING WHERE TXV ENTERS CONDENSER LINE. REPAIRED LEAK AT FITTING, REPLACED FILTER DRIER, PRESSURE/VACUUM TESTED, AND CHARGED WITH FACTORY 6.5LBS OF R410A. SYSTEM UP AND COOLING. INVESTED IN PSA (1) SYSTEM. SCHEDULE 1ST VISIT IN 6 MONTHS.

Verified findings diagnosed by previous tech. Vacuumed out water from the drain pan, replaced 2 schrader valves, charged the system with 3lbs of R22 refrigerant. Tech educated the homeowner about our Maintenance contracts and decided to invest into yearly PSA. System is 10+ years old and it is performing as best as possible in cool mode, previous tech recommended replacing the system and costumer declined. Costumer on site approved the repairs for today.

Tech found the 3 outdoor fan wires unplugged. Tech plugged outdoor fan back in and tested system. Back cooling. Tech also found AHU and thermostat set up for 2 stage condenser. Condenser outside is single stage. Tech corrected wiring, install setup menu, and AHU dip switch settings (they were on factory defaults) and set them to nominal 3 ton airflow (off,on,off,off). Tested system. Did ESA Jan 25th. System is just under 2 years old. No charge to plug fan back in and correct setup.

FOUND 16 YEAR OLD SYSTEM ALMOST VOID OF R22. LEAK WITHIN EVAPORATOR COILS. CONDENSER FAN MOTOR OVER AMPING/DUAL RUN CAPACITOR IS WEAK. COSTLY REPAIRS NOT RECOMMENDED. HANDED OVER TO FIELD SUPERVISOR.

FOUND UNLABELED 50A BREAKER FOR CONDENSER #5 TRIPPED UPON ARRIVAL. RESET BREAKER AND TESTED SYSTEM OPERATION WITH NO CHALLENGES. RECOMMEND START CAPACITOR TO CUT DOWN AMP DRAW. IF BREAKER CONTINUES TO CAUSE CHALLENGES RECOMMEND ELECTRICIAN TO REPLACE BREAKER. UNABLE TO CONTACT MR. WHITE REGARDING RECOMMENDATIONS. BUILT ESTIMATE. LABELED BREAKER.

Emailed proposal to replace upstairs system.

Tech found secondary float switch tripped and water in aux pan. Tech tested drain and found primary pan empty and water draining properly. Tech found the drain was clear and found low refrigerant pressures. A freezing evaporator coil caused water in the secondary. Tech found evaporator and condenser coils not leaking, but evaporator coil is corroded indicating a leak and clogged drains in the near future. Tech found schrader valve has a large leak. System also lacks maintenance. Tech recommends replacing system, but has included all repairs in estimates. This will not guarantee system will continue to run as unit is 18 years old based on coil data tag, condenser data tag is faded. Customer has a home warranty company does not want to go forward with anything today.

Upon arrival tech found upstairs system low on r22 not cooling. After further inspection tech found Schrader valve leaking and evaporator coil. Tech also found crack in secondary drain pan, field supervisor out to verify challenges due to system being 33 years old. Challenges- low on R22, leaking at evaporator coil and Schrader valve and crack in secondary pan.

Customer want not home. Daughter let me inside, called customer and spoke with him regarding replacing the upstairs system. He is going to talk with his wife and contact us back.

FOUND 60A BREAKER FEEDING BOTH CONDENSERS TRIPPED UPON ARRIVAL. RESET BREAKER AND DOWNSTAIRS SYSTEM CYCLED WITH NO CHALLENGES. UPSTAIRS BREAKER TRIPPING INSTANTLY DUE TO FAILED COMPRESSOR. DOES NOT TRIP WITH COMPRESSOR REMOVED FROM CIRCUIT. SYSTEM IS DOWN. 10+ YEAR OLD OUT OF WARRANTY SYSTEM. HANDED OVER TO FIELD SUPERVISOR. DOWNSTAIRS UP AND RUNNING.

Tech replaced contractor and found normal operation.

Tech found compressor in overload and overheated. Once compressor cooled off, tech found system pumping down. Tech found TXV bulb line broke off. Txv would have to be replaced. Tech also found evaporator coil is extremely corroded on the back side. Tech found no leaks but was unable to get to the very back side of the coil. Tech suspects coil leaking and compressor failure in the near future from running with no refrigerant and no pressure switches. Tech recommends replacing unit due to cost of repair, age of system and condition of main components. If customer decides to replace TXV only, a maintenance is needed as evaporator coil is clogged. Field supervisor notified. Wants receipt mailed.

Upon arrival tech found thermostat would shut off and then reboot and repeat itself. Tech put up new thermostat and called for cooling but condenser would not come on. After inspecting system tech found shorted out compressor contactor. Tech did not have the correct contactor(1pole30) on van. Homeowner stated she can not afford any of the repairs and wants to speak with Jerry. Tech charged house call fee, system is currently down at the moment.

Tech performed ESA on 2 systems. Downstairs package- tech found 31 year old package system low on refrigerant, leaking at indoor and outdoor coil. Tech spoke with field supervisor is going to contact customer about options. Upstairs system- tech serviced and cleaned condenser only due to customers being sick, we will come back to service indoor air handler and Change all filters. Tech also found small water spot in crawl space from plumbing pipe dripping, could not get ahold of customer to inform.

Replaced an indoor mortex coil under manufacturer warranty. Recovered refrigerant, Pressure tested after replacing the indoor coil, brazed while flowing nitrogen, pulled vacuum below 500 microns. Factory charged the system with R410a refrigerant, tested the drain line and cleared it. System is back cooling. Tech educated homeowner on the operation of the thermostat. Collected by check.

Replaced an indoor evaporator coil under manufacturer warranty found by previous tech and also replaced a. Filter dryer. Pressure tested to 400 psi after brazing with nitrogen. Pulled a vacuum below 500 microns. Factory charged the system and tested cooling afterwards. System is back cooling. Tech unclogged the drain line and also cleaned the outdoor coil, refrigerant levels were out of specs due to that, covered under maintenance contract. Collected over the phone for todays repairs.

[email protected] Daikin unit - circuit #2 has a blown terminal and voided out of refrigerant along with cut safety pressure switches, Circuit #1 is voided out of refrigerant. Condenser coil is heavily damaged and the obvious refrigerant leak is present at the bottom right hand side of the condenser coil. Middle Trane package unit- 2006 unit. Missing one fuse at the disconnect. Circuit #2 is shorted to ground, circuit #1 is reading bad at the internal electrical windings. Voided out of refrigerant. Trane package unit(front)- 1999 system. Circuit #2 had burnt terminals at the compressor terminals, compressor is also reading bad on the compressor internal windings, tech does suspect a leak in the system due to low refrigerant levels. Circuit #1 is voided out of refrigerant, large leak is present at the system. Based on previous history of this system provided by the maintenance man, a substitute refrigerant has been used instead of R22. It is not advisable to invest into these older

FOUND PRIMARY FLOAT SWITCH TRIPPING DUE TO CLOGGED DRAIN LINE. CLEARED DRAIN AND CYCLED SYSTEM WITH NO FURTHER CHALLENGES. INVESTED IN MPA (1) SYSTEM.

25SCA524A003/FJ4DNXB24L00 & DUCT SYSTEM

Tech found the system low on R410a refrigerant, a leak has been spotted/picked up by the leak detector (medium and high sensitivity) on the left side of the bottom of the indoor mortex coil. Office verified the warranty on the mortex coil. Office approved charging the system with r410a for now until the mortex coil comes in. Costumer approved replacing the indoor mortex coil under manufacturer Warranty. Prior to disconnecting the indoor coil, pressure test with nitrogen to ensure no other leaks witching the system. System is cooling for now, costumer needs to be contacted to schedule the repair date.