Read what your La Grange, NC neighbors say about our quality services, then call us at 919-734-9611 to schedule an appointment.
Recent Jobs and Reviews in La Grange, NC
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Job Locations and Reviews
Matthew L.
Sold 3 ton Carrier split heat pump
La Grange, NC 28551
Matthew L.
Customer reported noticing a moisture spot on subfloor above where AHU is while replacing living room flooring. New flooring is installed. Another company has replaced a section of 12” flex duct and left old duct in the yard. Moisture barrier in crawlspace is in good condition, but crawlspace is very humid. Tech measured 85% RH. Entire duct system and AHU is sweating. After a few minutes, tech measured 92.6% RH. TEM6 AHU is already wired into Y2 correctly and dip switches are set for nominal 2 ton airflow (off,on,off, off). Duct system is intact, but sweating. Supply box branches into two 12” ducts leading two two distribution boxes. Distribution box furthest from the crawlspace is almost rusted through. It can be taped up with FSK tape and a towel to dry it. There is a 120 volt outlet by the crawlspace door. Tech highly recommends sealing foundation vents with spray foam and installing a dehumidifier. Would need a Santa Fe dehumidifier, 4 cinder blocks, an EZ trap and PVC tee, 6 f
La Grange, NC 28551
Spencer C.
Tech found condenser red wire broken at wire nut. Tech repaired connection and found normal operation.
La Grange, NC 28551
Anthony B.
(XR14) 4TWR4042N1000A/TEM4A0C43M41SA
La Grange, NC 28551
Joshua W.
Tech performed ESA, Tech found Uv bulb blown and recommends replacement. no other issues found at todays visit. System is back on and operating. Tech was unable to get thermostat pictures, change filter or collect delta t due to customer not being home.
La Grange, NC 28551
Joshua W.
Tech performance ESA on two systems per energy savings agreement. Left side- tech found Uv bulb blown and recommended replacement. Customer approved and tech found no other issues in air handler at this time, while checking outdoor unit tech found hardstart kit testing outside of specs and recommended replacement, Customer approved. Tech found no other issues at this time. Right side- tech found Uv bulb blown and recommended replacement. Customer approved and tech found no other issues in air handler at this time, while checking outdoor unit tech found hardstart kit testing outside of specs and recommended replacement, Customer approved. Tech found no other issues at this time. Tech found both systems were covered in bacterial growth and dust/debris. Tech recommended adding plasma to each system to prevent issue from occurring and to keep contaminants out of home. Both systems are back on and operating with proper delta t.
La Grange, NC 28551
Joshua W.
Tech performed ESA, Tech found excessive amounts of bacterial growth and dust/debris in unit, tech recommended adding plasma to prevent issue and keep contaminates out of house. tech found no other issues at this time. System is back on and operating properly at this time.
La Grange, NC 28551
Joshua W.
Tech performed ESA, tech found no issues at todays visit, both systems are back on and operating properly at this time. Customer renewed two system psa. Customer provides their own filters.
La Grange, NC 28551
Kyle W.
(SYSTEM #1) FOUND 100A BREAKER TRIPPED DUE TO SHORTED COMPRESSOR. TERMINALS ARE BLOWN. HANDED OVER TO FIELD SUPERVISOR FOR SOLUTION. 252-324-1950 LINWOOD HARDY.
La Grange, NC 28551
Joseph C.
Tech found system in hard lockout, this has been a issues in the past after resetting and checking pressures tech found signs of txv starting to fail (hunting). Tech quoted warranty Txv customer wants to hold off.
La Grange, NC 28551
Landen H.
Tech washed and serviced unit and found no challenges at this time. Tenant was having issues with buttons on thermostat responding thermostat needs to be replaced tech called home owner to inform on findings customer wants to purchase thermostat him self and have us come back out and install Tech left 1 20x20x1 filter on porch.
La Grange, NC 28551
Review
Brett was knowledgeable and extremely professional! My interaction with him was great, the way he represented Jackson and Sons was impressive. I will recommend your company to anyone that needs their HVAC serviced, thank you all!
Kyle W.
13 YEAR OLD SYSTEM FOUND CONDENSER FAN MOTOR HAS FAILED. COMPRESSOR VALVES VERY NOISEY/COMPRESSOR READING WELL WITHIN CAUTION RANGE. PICKED UP PINHOLE LEAK AT BOTTOM OF HEAVILY RUSTED EVAPORATOR COIL. HANDED OVER TO FIELD SUPERVISOR.
La Grange, NC 28551
Matthew L.
Tech documented ceiling damage. There is a corroded section of indoor coil with damaged fins on the bottom. Water dripped from bottom side of A coil into return box and return flex. Water dripped from bottom of flex takeoff onto plywood and onto ceiling. Tech removed about 50 gallons of water from return and flex duct to prevent due ceiling damage. Tech left system off at thermostat. Tech recommends not running cooling until system is repaired or replaced. Tech recommended replacing system. Repairs needed are a new non-warranty R410a evaporator coil, 10 feet of 10” flex duct that got wet, and 2 techs to lift AHU and install a new 3*3 foot square auxiliary drain pan. Due to age and cost of repairs, tech recommends system replacement. Please follow up ASAP.
La Grange, NC 28551
Matthew L.
Tech found new Carrier system short cycling on high pressure. Tech found head pressure extremely high. Tech removed two lbs of R410a for testing. Verified AHU and vision pro thermostat wiring and setup. They were set up correctly. Tech started system back up and allowed system to run in second stage cooling for fifteen minutes. Gradually removed 3 more lbs of R410a. Screenshotted final pressures. System is back cooling normally. Install warranty.
La Grange, NC 28551
Brett S.
Tech performed maintenance per service agreement. Tech found capacitor testing week on fan and compressor side. Homeowner will wait to see if home warranty company covers it. Tech also installed union condensate line to properly flush line. Homeowner just wanted system checked before summertime. Homeowner is not interested in getting on plan. System is operating properly at this time. Homeowner paid $211.37 via Visa for tuneup.
La Grange, NC 28551
Adam T.
HVAC System Repair Service: During assessment, I identified issues with a faulty temperature sensor in the client's HVAC system, causing inaccurate temperature readings. Replacing the faulty sensor restored accurate temperature control, optimizing system performance.
La Grange, NC 28551
Joseph C.
Tech performed ESA on 2 systems. Upstairs system- tech serviced and cleaned system, found no challenges with this system at today’s visit system is cooling with 20 delta t. Package hp-tech serviced and cleaned system, found no challenges with this system at today’s visit system is cooling with 20 delta t.
La Grange, NC 28551
Bryce C.
Customer invested in new system, 3.5 ton trane split
La Grange, NC 28551
Joseph C.
Tech performed ESA on 1 system. Package hp- tech serviced and cleaned system all electrical components tested to specs at this time. Tech found range hood very separated tech recommended replacing customer wants quote office needs to call back with quote. Measurements in pictures
La Grange, NC 28551
Spencer C.
Tech found breaker tripped. Start and run compressor wires were burnt and melted together. Tech installed a compressor terminal repair kit and found unit cooling. Tech informed customer that the compressor is pulling high amps and has high head pressure. Unit is at the end of its lifespan. Customer only wants to get unit back running at this time.
La Grange, NC 28551
Spencer C.
Tech found compressor running but condenser fan was not. Tech noticed fan was not hot and did not seem to be trying to start. Tech wired motor straight to the line side of contactor and found motor still not trying to start. Tech found the black wire broken from being pressed against the unit. Tech repaired wire, and insulated the wire entrance hole. Tech has attached before and after photos of the wire and hole. System is now cooling. Robins Nest Group Home unit.
La Grange, NC 28551
Matthew L.
Emailed proposal, customer could not get approved on financing, she is going to talk to her parents to see if they will finance for her.
La Grange, NC 28551
Joseph C.
Upon arrival tech found cracked heat exchanger tag on system, another company came out prior to us and found leaking evaporator coil and cracked heat exchanger. Tech verified issues but found pressures were slightly low but not enough to make coil freeze, tech found evaporator coil freezing due to it being caked in debris and bacteria. Only way to clean is to pull coil due to design, tech called field supervisor out to verify. Collected house call
La Grange, NC 28551
Derek J.
Upon arrival tech reinstalled fallen boot in living room and nailed it in place.
La Grange, NC 28551
Matt C.
Tech performed esa on Lennox package unit Tech replaced capacitor with turbo capacitors after customer approval Billing out for repair and customer is going to call in to renew esa No inside work performed due to dogs in home
La Grange, NC 28551
Review
Service was great. Clean and professional
Review
Would highly recommend
Review
Joshua was personable, efficient and diligent at his work. He is another priceless addition to the Jackson & Sons company. Thank you, Joshua!
Review
Joseph did an amazing job servicing our HeatPump’s. He was very professional and knowledgeable.
Review
APPRECIATED THE AMOUNT OF EXPLAINING JOSH USED TO DESCRIBE THE CONDITION OF MY UNIT. ALSO THE HELP HE PROVIDED FOR MY OPTIONS TO SAVE ME MONEY. THANKS JOSH
Review
Good Quality
Review
Once again, this is nothing but a good report, Spencer Clayton not only did an excellent investigation concerning the problem BUT he also came on a Saturday and fixed the unit. He had to relocate the unit since the installer, NOT JACKSON and Sons, had done an inferior job of installation. Spencer is very knowledgeable, and professional, explained it all beforehand, and then completed the work. He then checked everything to make sure it was working properly, and it was. He is an outstanding service person who ensures the problem is corrected before he departs. A JOB WELL DONE SPENCER. Thank you. A very satisfied customer, Drew Perry
Review
I only have good things to report concerning your employees, Brett Shackleford and Spencer Clayton. They both were considerate, professional, and easy to understand when they explained what they were doing. Brett did an outstanding job of maintenance and Spencer also did an outstanding job of investigating the problem I am having with one of the units (note that Jackson did NOT install these units and I only wish I had known about Jackson when I decided to go with the Split heating/air-condition system). Thanks, Jackson & Sons for having hired employees that know their trade and are good with customers.
Review
Josh did a great service and notified me about a repair. Thank you!
Review
Excellent service, very efficient and friendly.
Review
Not the first time we’ve dealt with this tech. He was, as always, professional, polite, knowledgeable and on time ! Send him anytime.
Review
Very professional.
Review
Excellent & Attentive to Detail
Review
The tech was friendly, professional, and efficient. Arrival time was spot on and notification in advance was appreciated.
Review
Six months check-up. They keep my old unit running in tip-top shape. Excellent service!
Response from Jackson & Sons:
We thank you for sharing your positive experience. It made our day.
Review
Great job very knowledge about the system .
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Very efficient
Review
Preventive Maintenance
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Prompt and diagnosed the problem quickly
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Courteous and respectful and professional. Answered my questions . Good job!
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Very Satisfied
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Technicians are friendly and knowledgeable. They inform you of any problems and resolutions to any issues.
Review
Wonderful professional service
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Excellent service
