Jackson and Sons has been serving the heating and air conditioning needs of Seven Springs, NC residents and businesses since 1974.
Our reviews below from your neighbors in Seven Springs, NC tell the story of our quality, dedication and commitment to customer service.
Recent Jobs and Reviews in Seven Springs, NC
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Job Locations and Reviews
Brett S.
Tech performed maintenance per service agreement. Tech informed homeowner or compressor testing in the red and coils being rusted. Homeowner is aware of age of system and difficulties that come with it. Homeowner will wait until system gives out. Homeowner replaced their own filter. System is operating properly at this time.
Seven Springs, NC 28578
Brett S.
Tech performed maintenance per service agreement. Tech found evaporator coil showing rust due to it sitting in water. Tech flushed condensate line with nitrogen and flushed with water. System is draining properly. Tech leak tested coil and did not get any hits. Tech also found compression over amping at 11.79 when max should be 11.3. Tech has informed homeowner of issues and age of system. Homeowner is aware and will call office at a later date if needed. Tech performed duct cleaning from outside. Tech collected 250.66 via Mastercard for cleaning. Homeowner would like a paper copy of invoice mailed.
Seven Springs, NC 28578
Matt C.
Tech performed esa on Goodman package unit Found no challenges at todays visit
Seven Springs, NC 28578
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Matthew L.
Tech performed ESA maintenance. Customer reported system not keeping up each summer. He supplements cooling with a window unit. There is a significant rust line on heat exchanger. Draft inducer is running loudly. R410a pressures are pretty close to the chart. Tech does not suspect low charge. Tech let customer know field supervisor can assess tonnage of unit for space and give free quote for system replacement. Will call if he wants to schedule.
Seven Springs, NC 28578
Audonel G.
GPGM33608041A
Seven Springs, NC 28578
Landen H.
Tech washed and serviced unit and found evaporator coil rusted and corroded but found no leaks at this time customer is aware of techs findings
Seven Springs, NC 28578
Ronnie P.
Tech performed ESA on 1 system. Tech found no challenges or concerns with system/operations of system. System is operating properly upon departure. Homeowner extended PSA via check 5774
Seven Springs, NC 28578
Ronnie P.
Tech performed ESA on 1 system. Tech found no issues with today’s visit with system operations. Tech did notice a decent amount of rust on inducer motor wheel, tech recommends replacing before warranty expires in 2029. System is operating properly upon departure. Homeowner extended ESA via card
Seven Springs, NC 28578
Bryce C.
Customer invested in new system and worry free
Seven Springs, NC 28578
Spencer C.
Tech found inducer motor locked up. Tech spun the motor and could tell the bearings have gone bad. Tech tested the rest of the system and found compressor pulling 83 start amps rated at 73. This indicates the compressor will soon be locking up and will not be able to start. Tech found evaporator coil not leaking, but showing signs of a potential leak in the near future. Tech verified the capacitor was good and not causing the compressor to pull LRA. Tech recommends replacing unit due to age and cost of repair. If customer does not want to replace unit, inducer motor will need to be replaced and hard start installed to extend compressor life. Field supervisor present with tech.
Seven Springs, NC 28578
Nate R.
Tech serviced and washed unit. The unit was Spic and span, found no challenges. Supply vent blew out a consistent Delta-T of 20 degrees.
Seven Springs, NC 28578
Nate R.
Tech serviced and washed units. Found no challenges at this time. Customer had to leave before tech finished service. Will need a return visit to reset downstairs thermostat and collect Delta-T’s. Tech left filters on porch closest to drive way.
Seven Springs, NC 28578
Matt C.
Tech washed and serviced unit, both system working properly Customer didn’t extend esa Tech replaced dehumidifier filter
Seven Springs, NC 28578
David C.
(XL15) 4WCZ5036E1000A
Seven Springs, NC 28578
Joshua C.
Upon arrival, technician turned on the system and called for heat. When arriving outside, the tech observed the condenser not running. Inspection of the breaker panel revealed the condenser breaker was tripped. Tech reset and it immediately tripped again. Tech shut off power and opened the electrical on the system. Tech found wires connecting the contactor to the capacitor burnt off with damage to both. Technician then Megohm tested the compressor and found it reading BAD. Field supervisor contacted and dispatched. Caleb is onsite. While supervisor was in route, tech also found a leak in the evaporator coil. After discussion with the customer, they opted to replace contactor and capacitor. Technician completed the repairs and power was restored, after a few seconds the breaker tripped again. Office was contacted and demand tech has been scheduled. Tenant was not on site when technician completed ticket.
Seven Springs, NC 28578
Matthew L.
Customer opted to repair system, did not leave quote on replacing system.
Seven Springs, NC 28578
Review
Derek J.
Upon arrival tech was informed system wasn’t cooling. Tech inspected system and found spade connector for reversing valve broken and fallen off. Tech replaced with new connector and system started cooling. System in back operational at this time.
Seven Springs, NC 28578
Audonel G.
4WCZ5036E1000A & DUCT SYSTEM
Seven Springs, NC 28578
Landen H.
Tech washed and serviced unit and found no challenges at this time tech recommended adding hard start kit customer is interested but would have to wait for now.
Seven Springs, NC 28578
Landen H.
Tech came to quote dryer vent replacement tech found that dryer to the wall is about 17 feet but with existing hard flex from the dryer 15ft of hard pipe would make it to the foundation.
Seven Springs, NC 28578
Matthew L.
Sold 3 ton Trane PHP and WorryFree warranty
Seven Springs, NC 28578
Joseph C.
Upon arrival tech found system low on r22 starting to freeze up, found leaking evaporator coil and compressor ohming bad. Field supervisor out to verify customer replacing system tech collected for system operation test and inspection.
Seven Springs, NC 28578
Review
Luis R.
Tech found no issue with system at this time. Tech found thermostat was not sending signal to air handler. Tech bypassed the thermostat and system would engage. Tech called customer informed them of findings and options. As well as benefits of maintenance agreement customer approved replacement of thermostat and invested in premium maintenance plan.
Seven Springs, NC 28578
Bryce C.
Customer invested in new package system and duct system. Invested in worry free
Seven Springs, NC 28578
Ricardo T.
Tech washed and serviced unit and found no challenges at this time.
Seven Springs, NC 28578
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Response from Jackson & Sons:
We are very pleased that we were able to help you find the right service to help compliment your home.
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