Jackson and Sons has been serving the heating and air conditioning needs of Snow Hill, NC residents and businesses since 1974.
Our reviews below from your neighbors in Snow Hill, NC tell the story of our quality, dedication and commitment to customer service.
Recent Jobs and Reviews in Snow Hill, NC
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Job Locations and Reviews
Romario T.
Tech verified prior diagnostics before moving forward with the repairs. Tech found the system to be 4.5lbs overcharged above factor charge (13lbs). line set is less than 25ft. Outdoor Piston was clean, indoor TXV, bulb secured. Tech adjusted the blower speed from a 2.5 ton to its corresponding 2 ton speed tab. Replaced the filter dryer, Pressurized the lines with nitrogen and purged it thru the system. Pulled vacuum below 500 microns. Tech charged the system with 9.6lbs of R410a refrigerant and added as needed while opera 2nd stage. Adjusted the refrigerant levels per the chart provided by carrier. Delta T of 19 degrees, system is removing humidity at a decent rate. Tested the system operation for an additional 20 minutes and pressures were stable based on temperature. System is back operating. Tech asked the home to monitor haw the system performs as hot weather approaches. Refrigerant levels may or may not need fine adjustments.
Snow Hill, NC 28580
Joseph C.
Tech performed ESA on 1 system. Electric furnace- upon inspection of coil tech noticed oil spot, tech leak searched coil and found leak as well at Schrader valve at condenser. Tech meg tested compressor and found it reading bad, tech informed customer and field supervisor coming out to verify. Customer opted to add leak freeze, replaced Schrader valve and charge system. Tech completed all repairs system cooling with 20 delta t. Customer is moving to rosewood soon renewed plan next visit will be at new house.
Snow Hill, NC 28580
Bryce C.
Customer is selling house. Joseph is putting in leak freeze
Snow Hill, NC 28580
Luis R.
Tech liquid line slowly rising but suction line staying steady tech found subcooling was rising giving indication of over charged tech removed 2lbs of 410a and systems started cooling but liquid line started rising slowly again as well. Tech suspects the indoor metering device is starting to get clogged. Te h recommend returning and removing all 410a blowing out with nitrogen to insure not debri n the lines then pulling a deep vacuum then charging it back up with the appropriate amount of refrigerant. System is cooling temporarily will return in the morning to perform repairs.
Snow Hill, NC 28580
Kenny C.
Performed ESA, homeowner was not home at the time of maintenance. Tech service and washed unit, no issues at todays visit.
Snow Hill, NC 28580
Derek J.
Upon arrival tech was informed system was not cooling. Inspected system and found it completely void of R410A Freon. Pressure tested with nitrogen and found leak at housing of reversing valve. Field Supervisor is returning tomorrow to go over best options due to system no longer under warranty.
Snow Hill, NC 28580
Kenny C.
Performed ESA, tech found fan motor over amping. Tech replaced fan motor after homeowners approval. System is properly running at this time. Homeowner extended esa 1yr.
Snow Hill, NC 28580
Kenny C.
Performed ESA, tech installed 2 hard start kits and replaced a media filter after homeowners approval. Homeowner extended 2 system 1yr.
Snow Hill, NC 28580
Kenny C.
Tech dropped off 2 filters
Snow Hill, NC 28580
Matthew L.
Tech did not get a Y call to unit from thermostat. Tech jumped unit out and it came on. Tested 40/7.5 dual capacitor and found it reading 11% weak at 35.7uf on HERM side and 30% weak on FAN side at 5.3uf. There is no common wire connected behind thermostat. Tech replaced AA batteries for testing. No change. Tech found Yellow wire broken. Tech connected Black instead of Yellow for Y circuit and connected Blue for common instead of having batteries. System is back cooling after swapping thermostat wires. Burners lit in heat mode, but took 2 tries. Burners need to be cleaned. First visit in six months. Wants to alternate services upstairs and downstairs. Each system once per year. Replaced capacitor and collected for repairs.
Snow Hill, NC 28580
Matthew L.
Tech found upstairs system void of refrigerant. Tech pressurized system and found outdoor coil distributor has rubbed on discharge line and leaked entire refrigerant charge. Tech let office know of findings. Mike Acree is running mandatory. Customer chose repair. Tech flowed nitrogen while brazing leaking distributor tube and replaced filter drier. Separated remaining tubes with foam tape. System passed nitrogen pressure test at 200 psi and standing vacuum test at 280 microns. Tech recharged system with 10 lbs 8 oz of new R410a plus 9 oz for 30 foot line set and tested system. No further issues found.
Snow Hill, NC 28580
Review
Kyle W.
FOUND SUCTION PRESSURES SLIGHTLY HIGH, AND VERY LOW SUPERHEAT UPON ARRIVAL. BLOWER SPEED TAPS WERE PREVIOUSLY MOVED FROM 3 TON, TO 2 TON SETTING BASED ON HISTORY. SET CFM TO HIGH TO INCREASE 2 TON TAP SPEED, AND PRESSURES STILL SLIGHTLY OFF. MOVED SPEED TAP TO 2.5 TON SETTING AND NORMAL SPEED, PRESSURES STABILIZED WELL WITHIN SPECS. SYSTEM UP AND COOLING.
Snow Hill, NC 28580
Landen H.
Tech washed and serviced both units and found no challenges at this time tech did find humidifier condensate line to be backed up tech cut and installed union and used nitrogen to clear line water is now draining properly. Customer extended 2 sys PSA via card 736.16
Snow Hill, NC 28580
Landen H.
Tech washed and serviced both units and found no challenges at this time units are in great condition and both have a delta t of 20 and greater. Customer extended 2 sys PSA via card 736.16
Snow Hill, NC 28580
Landen H.
Tech washed and serviced unit and found pull out disconnect to be in ruff shape after tech pulling disconnect and reinstalling compressor and fan would not come back on tech pulled disconnect again to inspect and found that the copper tab has completely come apart having another tech stop by after lunch with new pull tab. Tech recommended replacing Uv bulb customer was not interested at this time. Tech found no other challenges at this time.
Snow Hill, NC 28580
Kyle W.
FOUND DISCHARGE TEMPERATURE SENSOR/LOW HIGH PRESSURE SWITCH PLUG WITH LOOSE CONNECTION CAUSING CONDENSER TO INTERMITTENTLY SHUT DOWN. TIGHTENED CONNECTION AND CYCLED SYSTEM FOR SEVERAL MINUTES WITH NO FURTHER CHALLENGES. WARRANTY.
Snow Hill, NC 28580
Kenny C.
Performed ESA, homeowner left before maintenance was completed. Tech washed and serviced unit. No issues at todays visit.
Snow Hill, NC 28580
Kenny C.
Performed ESA, recommended surge protection. Husband deals with maintenance and was not present. Spoke with wife.
Snow Hill, NC 28580
Joseph C.
Tech returned to inject leak freeze.
Snow Hill, NC 28580
Joseph C.
Tech performed ESA on 1 system found leak in evaporator coil, field supervisor out to verify challenges. Customer wants us to return Friday to install leak freeze ONLY Joseph from now on to service equipment.
Snow Hill, NC 28580
Matthew L.
Spoke with Mr. Jody Tyson, he wanted leak freeze added to system. Joseph Clarke is scheduled to return to install. Send Joseph Clarke only here and to Mr. Tyson’s home for all preventative maintenance!!!
Snow Hill, NC 28580
Kenny C.
Performed ESA, homeowner was not home at the time of maintenance. Tech performed outside portion only. No issues at todays vist.
Snow Hill, NC 28580
Kenny C.
Performed ESA, upon arrival tech found 5ft of snake skin underneath unit. Tech inspected the area around where snake skin was found. Informed homeowner of situation. No issues at todays visit, cleaned and serviced unit. Recommended surge protection.
Snow Hill, NC 28580
Kenny C.
Performed ESA, tech washed and serviced unit.
Snow Hill, NC 28580
Kenny C.
Performed ESA, tech found 2 leaks inside evaporator coil and compressor in the caution. Homeowner wants to hold off for right now. Homeowner extended ESA.
Snow Hill, NC 28580
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