HVAC Repair, Installation & Maintenance Service Reviews

Jackson and Sons has been serving the heating and cooling repair needs of Smithfield, NC residents and businesses since 1974. Located in Johnston County, North Carolina, Smithfield is full of historic attractions, and cultural choices that include Paul A. Johnston Auditorium and the Ava Gardner Museum. You’ll find outlet shopping along I-95, as well as concerts, festivals, museums and recreation.

See the reviews below from your neighbors that tell the story of our quality, dedication and commitment to customer service for all your HVAC repair, installation, replacement, maintenance and indoor comfort needs.

Call us at 919-734-9611 to schedule your next appointment.

Smithfield, NC | Heating & Air Conditioning Repair Services

Local Reviews
for Smithfield, NC

Rated 5.0 out of 5 stars based on 24 customer reviews


Smithfield, NC | Heating & Air Conditioning Repair Services

Quick response, efficient service




Jimmy was very polite, friendly and respectful. He found the problem right away and got our unit up and running again. Thanks so much!!


Smithfield, NC | Heating & Air Conditioning Repair Services

Great job! Informative about options.





Smithfield, NC | Heating & Air Conditioning Repair Services

Excellent service




We had no idea where in the building the duct work and units were. The service man found everything and took care of doing all the work that we requested. We barely knew he was here which is another plus.


Smithfield, NC | Heating & Air Conditioning Repair Services

Always Great Service




Jackson & Sons has always provided consistent excellent service. They are timely and very mindful of customers' needs. We've been customers for more than ten years--when you find someone great--stick with them!!


Smithfield, NC | Heating & Air Conditioning Repair Services

Ben is awesome




Ben does a great job. He is always nice to us and really should be commended on his work.


Smithfield, NC | Heating & Air Conditioning Repair Services

Great Service





Smithfield, NC | Heating & Air Conditioning Repair Services

Excellent service





Smithfield, NC | Heating & Air Conditioning Repair Services

Dillon provided great customer service and took the time to show me the proper settings of a capacitor and how they work




Excellent technician to represent Jackson and sons


Smithfield, NC | Heating & Air Conditioning Repair Services

Fast Efficient Service





Smithfield, NC | Heating & Air Conditioning Repair Services

Bryce was awesome




Appreciate all you do. Every member of this company has been a service Rock star


1-18-17





Great Service. Repair covered by warranty.




My experience was great.


Great service




Company called & verified if I still needed service. Then advised technician was on his way. He was very professional and explained what the problem was & detailed the cost. I was very satisfied. It is great to have a warm home again!


Great service





Great service





CMA on gas packs at OPW




Professional work


Mr. Sutton did a great job and he has a great personality and is a reflection to you company on his performance I like to thank you once again for hi





Great service! Manerly! Perfectionist




Brice did a perfect job!


Terrific service




Bryce was very neat in appearance, polite, and highly professional. He got right to work and was able to fix a problem with my unit. I applaud Jackson & sons for having such a great young man on their team.


Great Service!





Awesome care




Blake was very careful and very connected as he did my tune up he was very clean no tracking mus or dirt in the house I appreciate his kindness


Outstanding service.




The technician was very polite and timely. Also answered all my questions.


Great Service




On-Time, Friendly and very knowledgeable.


Great service




They always do good work


Smithfield, NC | Heating & Air Conditioning Repair Services

Eric C.

Replacing condenser fan blade on Amana PTAC unit.

Near Citation Ln, Smithfield, NC 27577
Smithfield, NC | Heating & Air Conditioning Repair Services

Jimmy W.

Performing diagnostics

Near Westerman Pl, Smithfield, NC 27577
Smithfield, NC | Heating & Air Conditioning Repair Services

Jimmy W.

Performing diagnostics

Near Westerman Pl, Smithfield, NC 27577
Smithfield, NC | Heating & Air Conditioning Repair Services

Jimmy W.

Performing diagnostics

Near Country Club Rd, Smithfield, NC 27577
Smithfield, NC | Heating & Air Conditioning Repair Services

Chad D.

Servicing 2016 trane gas pack

Near State Rd 1966, Smithfield, NC 27577
Smithfield, NC | Heating & Air Conditioning Repair Services

Eric C.

Replacing dual run capacitor on Carrier split A/C.

Near N Brightleaf Blvd, Smithfield, NC 27577
Smithfield, NC | Heating & Air Conditioning Repair Services

Jordan B.

Tech is performing annual service on a Trane package heat pump.

Near Creech's Mill Rd, Smithfield, NC 27577
Smithfield, NC | Heating & Air Conditioning Repair Services

Eric C.

Replacing run capacitor on Goodman split heat pump.

Near Berkshire Rd, Smithfield, NC 27577
Smithfield, NC | Heating & Air Conditioning Repair Services

Jordan B.

Tech is performing annual service on a Trane split system and a Goodman split system.

Near Mendel Dr, Smithfield, NC 27577
Smithfield, NC | Heating & Air Conditioning Repair Services

Ben H.

Technician is performing a maintenance tune up on two Trane split systems.

Near Carolina Oaks Ave, Smithfield, NC 27577
Smithfield, NC | Heating & Air Conditioning Repair Services

Randy K.

Performing a full service on a mini split in server room.

Near US-70 BUS, Smithfield, NC 27577
Smithfield, NC | Heating & Air Conditioning Repair Services

Michael H.

Commercial business with two Carrier chillers not working. Found compressor failure in one chiller and faulty flow switch on second chiller. Replacing flow switch and getting estimate on replacing compressors or replacing chiller.

Near US Hwy 70 Bus W, Smithfield, NC 27577
Smithfield, NC | Heating & Air Conditioning Repair Services

Randy K.

Performing full service air conditioner repair & annual maintenance on a Carrier package rooftop. Change filters, low refrigerant due to leak and check the condensate drain to make sure it isn't clogged.

Near Industrial Park Dr, Smithfield, NC 27577
Smithfield, NC | Heating & Air Conditioning Repair Services

Dillon C.

Perform annual tune up & air conditioner repair on old style Goodman gas pack. Recommend system replacement due to age and inefficiency.

Near Tralee Dr, Smithfield, NC 27577
Smithfield, NC | Heating & Air Conditioning Repair Services

Michael H.

Found blower belts loose on two 25 tons Carrier package units. Tech adjusted blower belts to improve air flow.

Near Swift Creek Rd, Smithfield, NC 27577
Smithfield, NC | Heating & Air Conditioning Repair Services

Donald S.

Tech is performing annual service in trane split system heat pump. Inside the crawl space tech found a duct branch line down. Tech is reattaching the branch line to allow proper airflow inside the home.

Near Sallie Dr, Smithfield, NC 27577
Smithfield, NC | Heating & Air Conditioning Repair Services

Randy K.

Performing full service on a Trane split heat pump and a Carrier package rooftop unit.

Near Venture Dr, Smithfield, NC 27577
Smithfield, NC | Heating & Air Conditioning Repair Services

Michael T.

Train unit.---- not cooling replaced failed dual capacitor

Near W Wellons St, Smithfield, NC 27577
Smithfield, NC | Heating & Air Conditioning Repair Services

Ben H.

Technician is performing a maintenance tune up on a Trane gas package unit.

Near S 2nd St, Smithfield, NC 27577
Smithfield, NC | Heating & Air Conditioning Repair Services

Ben H.

Technician is performing a maintenance tune up on a Lennox package heat pump.

Near Steven's Chapel Rd, Smithfield, NC 27577
Smithfield, NC | Heating & Air Conditioning Repair Services

Dillon C.

Tech is performing annual tune up on new style Goodman gas pack. Tech recommends installing a surge protector on unit to ensure it remains protected from lightning strikes and utility spikes.

Near Old Goldsboro Rd, Smithfield, NC 27577
Smithfield, NC | Heating & Air Conditioning Repair Services

Randy K.

Moving return grille to lobby, adding 15' flex tube 12" to return duct.

Near Swift Creek Rd, Smithfield, NC 27577
Smithfield, NC | Heating & Air Conditioning Repair Services

Michael T.

Lennox unit----- replacing blower.capacitor

Near S Vermont St, Smithfield, NC 27577
Smithfield, NC | Heating & Air Conditioning Repair Services

Chad D.

Near Alfalfa Ct, Smithfield, NC 27577
Smithfield, NC | Heating & Air Conditioning Repair Services

Dillon C.

Tech is performing annual tune up on two brand new Trane heat pumps. Tech recommends installing an uv light to ensure unit remains clean from bacteria build up.

Near Aspen Dr, Smithfield, NC 27577