HVAC Repair, Installation & Maintenance Service Reviews

Jackson and Sons has been serving the heating and cooling repair needs of Smithfield, NC residents and businesses since 1974. Located in Johnston County, North Carolina, Smithfield is full of historic attractions, and cultural choices that include Paul A. Johnston Auditorium and the Ava Gardner Museum. You’ll find outlet shopping along I-95, as well as concerts, festivals, museums and recreation.

See the reviews below from your neighbors that tell the story of our quality, dedication and commitment to customer service for all your HVAC repair, installation, replacement, maintenance and indoor comfort needs.

Call us at 919-734-9611 to schedule your next appointment.

Smithfield, NC | Heating & Air Conditioning Repair Services

Local Reviews
for Smithfield, NC

Rated 5.0 out of 5 stars based on 21 customer reviews


Smithfield, NC | Heating & Air Conditioning Repair Services

Always Great Service




Jackson & Sons has always provided consistent excellent service. They are timely and very mindful of customers' needs. We've been customers for more than ten years--when you find someone great--stick with them!!


Smithfield, NC | Heating & Air Conditioning Repair Services

Ben is awesome




Ben does a great job. He is always nice to us and really should be commended on his work.


Smithfield, NC | Heating & Air Conditioning Repair Services

Great Service





Smithfield, NC | Heating & Air Conditioning Repair Services

Excellent service





Smithfield, NC | Heating & Air Conditioning Repair Services

Dillon provided great customer service and took the time to show me the proper settings of a capacitor and how they work




Excellent technician to represent Jackson and sons


Smithfield, NC | Heating & Air Conditioning Repair Services

Fast Efficient Service





Smithfield, NC | Heating & Air Conditioning Repair Services

Bryce was awesome




Appreciate all you do. Every member of this company has been a service Rock star


Smithfield, NC | Heating & Air Conditioning Repair Services

1-18-17





Smithfield, NC | Heating & Air Conditioning Repair Services

Great Service. Repair covered by warranty.




My experience was great.


Smithfield, NC | Heating & Air Conditioning Repair Services

Great service




Company called & verified if I still needed service. Then advised technician was on his way. He was very professional and explained what the problem was & detailed the cost. I was very satisfied. It is great to have a warm home again!


Great service





Great service





CMA on gas packs at OPW




Professional work


Mr. Sutton did a great job and he has a great personality and is a reflection to you company on his performance I like to thank you once again for hi





Great service! Manerly! Perfectionist




Brice did a perfect job!


Terrific service




Bryce was very neat in appearance, polite, and highly professional. He got right to work and was able to fix a problem with my unit. I applaud Jackson & sons for having such a great young man on their team.


Great Service!





Awesome care




Blake was very careful and very connected as he did my tune up he was very clean no tracking mus or dirt in the house I appreciate his kindness


Outstanding service.




The technician was very polite and timely. Also answered all my questions.


Great Service




On-Time, Friendly and very knowledgeable.


Great service




They always do good work


Smithfield, NC | Heating & Air Conditioning Repair Services

Dillon C.

Tech is performing annual tune up on old style Goodman gas pack. Tech recommends replacing system due to age and inefficiency.

Near Tralee Dr, Smithfield, NC 27577
Smithfield, NC | Heating & Air Conditioning Repair Services

Michael H.

Found blower belts loose on two 25 tons Carrier package units. Tech adjusted blower belts to improve air flow.

Near Swift Creek Rd, Smithfield, NC 27577
Smithfield, NC | Heating & Air Conditioning Repair Services

Donald S.

Tech is performing annual service in trane split system heat pump. Inside the crawl space tech found a duct branch line down. Tech is reattaching the branch line to allow proper airflow inside the home.

Near Sallie Dr, Smithfield, NC 27577
Smithfield, NC | Heating & Air Conditioning Repair Services

Randy K.

Performing full service on a Trane split heat pump and a Carrier package rooftop unit.

Near Venture Dr, Smithfield, NC 27577
Smithfield, NC | Heating & Air Conditioning Repair Services

Michael T.

Train unit.---- not cooling replaced failed dual capacitor

Near W Wellons St, Smithfield, NC 27577
Smithfield, NC | Heating & Air Conditioning Repair Services

Ben H.

Technician is performing a maintenance tune up on a Trane gas package unit.

Near S 2nd St, Smithfield, NC 27577
Smithfield, NC | Heating & Air Conditioning Repair Services

Ben H.

Technician is performing a maintenance tune up on a Lennox package heat pump.

Near Steven's Chapel Rd, Smithfield, NC 27577
Smithfield, NC | Heating & Air Conditioning Repair Services

Dillon C.

Tech is performing annual tune up on new style Goodman gas pack. Tech recommends installing a surge protector on unit to ensure it remains protected from lightning strikes and utility spikes.

Near Old Goldsboro Rd, Smithfield, NC 27577
Smithfield, NC | Heating & Air Conditioning Repair Services

Randy K.

Moving return grille to lobby, adding 15' flex tube 12" to return duct.

Near Swift Creek Rd, Smithfield, NC 27577
Smithfield, NC | Heating & Air Conditioning Repair Services

Michael T.

Lennox unit----- replacing blower.capacitor

Near S Vermont St, Smithfield, NC 27577
Smithfield, NC | Heating & Air Conditioning Repair Services

Billy M.

Near Alfalfa Ct, Smithfield, NC 27577
Smithfield, NC | Heating & Air Conditioning Repair Services

Dillon C.

Tech is performing annual tune up on two brand new Trane heat pumps. Tech recommends installing an uv light to ensure unit remains clean from bacteria build up.

Near Aspen Dr, Smithfield, NC 27577
Smithfield, NC | Heating & Air Conditioning Repair Services

Dillon C.

Tech is performing annual tune up on an older style Goodman split system. Tech recommends installing a surge protector on the system to ensure unit remains protected from lightning strikes and utility spikes

Near Swift Creek Rd, Smithfield, NC 27577
Smithfield, NC | Heating & Air Conditioning Repair Services

Michael T.

Near Aspen Dr, Smithfield, NC 27577
Smithfield, NC | Heating & Air Conditioning Repair Services

Michael T.

Goodman unit ----performing ptu on system for summer

Near Aspen Dr, Smithfield, NC 27577
Smithfield, NC | Heating & Air Conditioning Repair Services

Dillon C.

Tech is performing annual tune up on new style Trane gas pack. Tech recommends replacing the uv bulb inside unit to ensure unit remains clean.

Near Bakers Chapel Rd, Smithfield, NC 27577
Smithfield, NC | Heating & Air Conditioning Repair Services

Dillon C.

Tech is performing annual tune up on new style Trane gas pack. Tech recommends replacing the uv bulb inside unit to ensure unit remains clean.

Near Bakers Chapel Rd, Smithfield, NC 27577
Smithfield, NC | Heating & Air Conditioning Repair Services

Dillon C.

Tech is performing annual tune up on newer style Trane split systems. Tech recommends installing surge protectors on both air handlers to ensure units remain protected from lightning strikes and utility spikes.

Near Swift Creek Rd, Smithfield, NC 27577
Smithfield, NC | Heating & Air Conditioning Repair Services

Dillon C.

Tech is performing annual tune up on new style Trane package heat pump. Tech recommends installing an uv light to ensure unit remains clean along with the indoor air.

Near Collier St, Smithfield, NC 27577
Smithfield, NC | Heating & Air Conditioning Repair Services

Randy K.

Performing full service on 4 Trane split AC gas furnaces, filter changes.

Near N 5th St, Smithfield, NC 27577
Smithfield, NC | Heating & Air Conditioning Repair Services

Randy K.

Performing full service on 13 Trane Split heatpumps, 1 mini split, changed 3 capacitors, changed filters.

Near N Brightleaf Blvd, Smithfield, NC 27577
Smithfield, NC | Heating & Air Conditioning Repair Services

Brandon H.

Tech is performing annual service on Trane heat pump. Tech is cleaning the coils, changing filters, and preparing the unit for summer heat.

Near Old Mallard Rd, Smithfield, NC 27577
Smithfield, NC | Heating & Air Conditioning Repair Services

Randy K.

Performing full service maintenance on 8 gas package units, 2 wall PTAC units, 2 Chillers, 2 Mini splits, AC unit, rooftop fresh air unit, exhaust fan, washed filters, changed filters.

Near Citation Ln, Smithfield, NC 27577
Smithfield, NC | Heating & Air Conditioning Repair Services

Jimmy W.

Replacing evaporator coil.

Near Chop Nut Ct, Smithfield, NC 27577
Smithfield, NC | Heating & Air Conditioning Repair Services

Jimmy W.

Replacing evaporator coil on Heil split heat pump that I diagnosed.

Near Chop Nut Ct, Smithfield, NC 27577