HVAC Repair, Installation & Maintenance Service Reviews
Jackson and Sons has been serving the heating and cooling repair needs of Smithfield, NC residents and businesses since 1974. Located in Johnston County, North Carolina, Smithfield is full of historic attractions, and cultural choices that include Paul A. Johnston Auditorium and the Ava Gardner Museum. You’ll find outlet shopping along I-95, as well as concerts, festivals, museums and recreation.
See the reviews below from your neighbors that tell the story of our quality, dedication and commitment to customer service for all your HVAC repair, installation, replacement, maintenance and indoor comfort needs.
Call us at 919-734-9611 to schedule your next appointment.
for Smithfield, NC
Our Reviews by City
Quick response, efficient service
Ostergren - Smithfield, NC
Jimmy was very polite, friendly and respectful. He found the problem right away and got our unit up and running again. Thanks so much!!
Great job! Informative about options.
Fran - Smithfield, NC
Kathy - Smithfield, NC
We had no idea where in the building the duct work and units were. The service man found everything and took care of doing all the work that we requested. We barely knew he was here which is another plus.
Always Great Service
harleeb - Smithfield, NC
Jackson & Sons has always provided consistent excellent service. They are timely and very mindful of customers' needs. We've been customers for more than ten years--when you find someone great--stick with them!!
Ben is awesome
Brian - Smithfield, NC
Ben does a great job. He is always nice to us and really should be commended on his work.
Carolyn - Smithfield, NC
Fran - Smithfield, NC
Dillon provided great customer service and took the time to show me the proper settings of a capacitor and how they work
Michelle - Smithfield, NC
Excellent technician to represent Jackson and sons
Fast Efficient Service
Wally - Smithfield, NC
Bryce was awesome
Amy - Smithfield, NC
Appreciate all you do. Every member of this company has been a service Rock star
Paul - Smithfield, NC
Great Service. Repair covered by warranty.
Jack - Smithfield, NC
My experience was great.
Michael - Smithfield, NC
Company called & verified if I still needed service. Then advised technician was on his way. He was very professional and explained what the problem was & detailed the cost. I was very satisfied. It is great to have a warm home again!
Brian - Smithfield, NC
Clarence - Smithfield, NC
CMA on gas packs at OPW
Edwards - Smithfield, NC
Mr. Sutton did a great job and he has a great personality and is a reflection to you company on his performance I like to thank you once again for hi
Samuel - Smithfield, NC
Great service! Manerly! Perfectionist
Anna - Smithfield, NC
Brice did a perfect job!
Sue - Smithfield, NC
Bryce was very neat in appearance, polite, and highly professional. He got right to work and was able to fix a problem with my unit. I applaud Jackson & sons for having such a great young man on their team.
Joy - Smithfield, NC
Shauna - Smithfield, NC
Blake was very careful and very connected as he did my tune up he was very clean no tracking mus or dirt in the house I appreciate his kindness
Jodie - Smithfield, NC
The technician was very polite and timely. Also answered all my questions.
Rick - Smithfield, NC
On-Time, Friendly and very knowledgeable.
Jeff - Smithfield, NC
They always do good work
Replacing condenser fan blade on Amana PTAC unit.
Servicing 2016 trane gas pack
Replacing dual run capacitor on Carrier split A/C.
Tech is performing annual service on a Trane package heat pump.
Replacing run capacitor on Goodman split heat pump.
Tech is performing annual service on a Trane split system and a Goodman split system.
Technician is performing a maintenance tune up on two Trane split systems.
Performing a full service on a mini split in server room.
Commercial business with two Carrier chillers not working. Found compressor failure in one chiller and faulty flow switch on second chiller. Replacing flow switch and getting estimate on replacing compressors or replacing chiller.
Performing full service air conditioner repair & annual maintenance on a Carrier package rooftop. Change filters, low refrigerant due to leak and check the condensate drain to make sure it isn't clogged.
Perform annual tune up & air conditioner repair on old style Goodman gas pack. Recommend system replacement due to age and inefficiency.
Found blower belts loose on two 25 tons Carrier package units. Tech adjusted blower belts to improve air flow.
Tech is performing annual service in trane split system heat pump. Inside the crawl space tech found a duct branch line down. Tech is reattaching the branch line to allow proper airflow inside the home.
Performing full service on a Trane split heat pump and a Carrier package rooftop unit.
Train unit.---- not cooling replaced failed dual capacitor
Technician is performing a maintenance tune up on a Trane gas package unit.
Technician is performing a maintenance tune up on a Lennox package heat pump.
Tech is performing annual tune up on new style Goodman gas pack. Tech recommends installing a surge protector on unit to ensure it remains protected from lightning strikes and utility spikes.
Moving return grille to lobby, adding 15' flex tube 12" to return duct.
Lennox unit----- replacing blower.capacitor
Tech is performing annual tune up on two brand new Trane heat pumps. Tech recommends installing an uv light to ensure unit remains clean from bacteria build up.