HVAC Repair, Installation & Maintenance Service Reviews

Jackson and Sons has been serving the heating and cooling repair needs of Smithfield, NC residents and businesses since 1974. Located in Johnston County, North Carolina, Smithfield is full of historic attractions, and cultural choices that include Paul A. Johnston Auditorium and the Ava Gardner Museum. You’ll find outlet shopping along I-95, as well as concerts, festivals, museums and recreation.

See the reviews below from your neighbors that tell the story of our quality, dedication and commitment to customer service for all your HVAC repair, installation, replacement, maintenance and indoor comfort needs.

Call us at 919-734-9611 to schedule your next appointment.

Smithfield, NC | Heating & Air Conditioning Repair Services

Local Reviews
for Smithfield, NC

Rated 5.0 out of 5 stars based on 28 customer reviews


Smithfield, NC | Heating & Air Conditioning Repair Services

Great Service




Bryce, the technician, was very professional. He explained what he was going to do before starting work and upon completion, he went over what he had done and how he had found things to be. He was open to questions and concerns and answered everything completely. I am grateful to Jackson & Sons for having great technicians like Bryce and am confident that I am always in good hands.


Smithfield, NC | Heating & Air Conditioning Repair Services

Very Friendly Staff member and Great Service




Your company is always very nice and professional and is will to come when we call with issues in a timely manner. Thanks


Smithfield, NC | Heating & Air Conditioning Repair Services

Great





Smithfield, NC | Heating & Air Conditioning Repair Services

Great




I really enjoyed the interview that was really explained to me it was a great job well done I give the highest grade there is which is a 5 everything was very helpful to the upmost thanks very much for your services have a bless day


Smithfield, NC | Heating & Air Conditioning Repair Services

Quick response, efficient service




Jimmy was very polite, friendly and respectful. He found the problem right away and got our unit up and running again. Thanks so much!!


Smithfield, NC | Heating & Air Conditioning Repair Services

Great job! Informative about options.





Smithfield, NC | Heating & Air Conditioning Repair Services

Excellent service




We had no idea where in the building the duct work and units were. The service man found everything and took care of doing all the work that we requested. We barely knew he was here which is another plus.


Smithfield, NC | Heating & Air Conditioning Repair Services

Always Great Service




Jackson & Sons has always provided consistent excellent service. They are timely and very mindful of customers' needs. We've been customers for more than ten years--when you find someone great--stick with them!!


Smithfield, NC | Heating & Air Conditioning Repair Services

Ben is awesome




Ben does a great job. He is always nice to us and really should be commended on his work.


Smithfield, NC | Heating & Air Conditioning Repair Services

Great Service





Excellent service





Dillon provided great customer service and took the time to show me the proper settings of a capacitor and how they work




Excellent technician to represent Jackson and sons


Fast Efficient Service





Bryce was awesome




Appreciate all you do. Every member of this company has been a service Rock star


1-18-17





Great Service. Repair covered by warranty.




My experience was great.


Great service




Company called & verified if I still needed service. Then advised technician was on his way. He was very professional and explained what the problem was & detailed the cost. I was very satisfied. It is great to have a warm home again!


Great service





Great service





CMA on gas packs at OPW




Professional work


Mr. Sutton did a great job and he has a great personality and is a reflection to you company on his performance I like to thank you once again for hi





Great service! Manerly! Perfectionist




Brice did a perfect job!


Terrific service




Bryce was very neat in appearance, polite, and highly professional. He got right to work and was able to fix a problem with my unit. I applaud Jackson & sons for having such a great young man on their team.


Great Service!





Awesome care




Blake was very careful and very connected as he did my tune up he was very clean no tracking mus or dirt in the house I appreciate his kindness


Smithfield, NC | Heating & Air Conditioning Repair Services

Ben H.

Maintenance tune up on a Goodman gas package system

Near Old Goldsboro Rd, Smithfield, NC 27577
Smithfield, NC | Heating & Air Conditioning Repair Services

Michael H.

Replaced compressor plug and contactor that shorted.

Near E Market St, Smithfield, NC 27577
Smithfield, NC | Heating & Air Conditioning Repair Services

Chad D.

Tune up 2008 trane package unit

Near Old Mallard Rd, Smithfield, NC 27577
Smithfield, NC | Heating & Air Conditioning Repair Services

Bryce C.

Servicing Lennox package system.

Near S 1st St, Smithfield, NC 27577
Smithfield, NC | Heating & Air Conditioning Repair Services

Michael T.

Trane units----- performing commercial maintenance on 4 systems.

Near N 5th St, Smithfield, NC 27577
Smithfield, NC | Heating & Air Conditioning Repair Services

Eric C.

Replacing draft inducer motor on Re-Verber-Ray tube heater.

Near US Hwy 70 Bus W, Smithfield, NC 27577
Smithfield, NC | Heating & Air Conditioning Repair Services

Randy K.

Performing a full service on a Lennox split heat pump, changed filter.

Near N Front St, Smithfield, NC 27577
Smithfield, NC | Heating & Air Conditioning Repair Services

Randy K.

Performing a filter change on 3 Trane split heat pumps, 1 Carrier RTU, clearing drains.

Near Component Dr, Smithfield, NC 27577
Smithfield, NC | Heating & Air Conditioning Repair Services

Randy K.

Performing a full service on 2 Rudd split gas furnaces AC systems, changing filters.

Near W Waddell Dr, Smithfield, NC 27577
Smithfield, NC | Heating & Air Conditioning Repair Services

Jordan B.

Tech is performing annual service on a Trane dual fuel unit.

Near Pace St, Smithfield, NC 27577
Smithfield, NC | Heating & Air Conditioning Repair Services

Jordan B.

Tech is performing annual service on a Trane split system.

Near Parkway Dr, Smithfield, NC 27577
Smithfield, NC | Heating & Air Conditioning Repair Services

Caleb S.

Servicing goodman package unit.

Near Old Farm Rd, Smithfield, NC 27577
Smithfield, NC | Heating & Air Conditioning Repair Services

Randy K.

Performing an inspection on 15 split heat pumps, 1 mini split, changing filters.

Near Canterbury Rd, Smithfield, NC 27577
Smithfield, NC | Heating & Air Conditioning Repair Services

Ben H.

Technician is performing a maintenance tune up on a Trane package heat pump.

Near S Rogers Dr, Smithfield, NC 27577
Smithfield, NC | Heating & Air Conditioning Repair Services

Ben H.

Technician is performing a maintenance tune up on a Trane gas package unit.

Near Grabtown Rd, Smithfield, NC 27577
Smithfield, NC | Heating & Air Conditioning Repair Services

Randy K.

Performing a filter change on a large Rapid fresh air vent, 7 Trane package units, washed filters on 2 PTAC units, 2 Mini splits, 1 AC window unit.

Near US Hwy 70 Bus W, Smithfield, NC 27577
Smithfield, NC | Heating & Air Conditioning Repair Services

Eric C.

Injecting Leak Freeze and adding refrigerant to Trane split heat pump.

Near N Brightleaf Blvd, Smithfield, NC 27577
Smithfield, NC | Heating & Air Conditioning Repair Services

Caleb S.

Servicing 2016 Goodman package unit

Near State Rd 1918, Smithfield, NC 27577
Smithfield, NC | Heating & Air Conditioning Repair Services

Eric C.

Replacing condenser fan blade on Amana PTAC unit.

Near Citation Ln, Smithfield, NC 27577
Smithfield, NC | Heating & Air Conditioning Repair Services

Jimmy W.

Performing diagnostics

Near Westerman Pl, Smithfield, NC 27577
Smithfield, NC | Heating & Air Conditioning Repair Services

Jimmy W.

Performing diagnostics

Near Westerman Pl, Smithfield, NC 27577
Smithfield, NC | Heating & Air Conditioning Repair Services

Jimmy W.

Performing diagnostics

Near Country Club Rd, Smithfield, NC 27577
Smithfield, NC | Heating & Air Conditioning Repair Services

Chad D.

Servicing 2016 trane gas pack

Near State Rd 1966, Smithfield, NC 27577
Smithfield, NC | Heating & Air Conditioning Repair Services

Eric C.

Replacing dual run capacitor on Carrier split A/C.

Near N Brightleaf Blvd, Smithfield, NC 27577
Smithfield, NC | Heating & Air Conditioning Repair Services

Jordan B.

Tech is performing annual service on a Trane package heat pump.

Near Creech's Mill Rd, Smithfield, NC 27577