Jackson and Son specializes in professional, 100% guaranteed residential and commercial heating and air conditioning installation, maintenance tune-ups and repair services.
Read what your Rolesville, NC neighbors say about our quality services, then call us at 919-734-9611 to schedule an appointment.
for Rolesville, NC
Our Reviews by City
Wiring on old motor: Blue goes to BR/T9&O/T3 Yellow goes to R\T8&TanT2 Blk goes to pinkT7&bluT1 Tech replaced failed belt driven motor on RTU2. After repair, tech found no voltage in disconnect. Tech also found front RTU1 with no voltage in disconnect. Tech found breakers for both RTU 1 and 2 in the off position. Tech turned 125 amp breakers for both RTUs back on in the back electrical room. RTU2 is back heating correctly after replacing blower motor. Tech noticed no G call for electric heat strips on recently replaced customer supplied tstat. Tech corrected install setup menu. System is heating correctly with G and W1 call. System is 2 cool/1 heat conventional heat strip. Not a heat pump or gas pack. RTU1 blower motor turned on, but heat strips did not run due to a blown 60 amp line voltage fuse. Tech replaced fuse for testing purposes. Called Bruce who approved service call and fuse replacement by phone. All 3 RTUs are back running.
Upon arrival customer stated recently replaced thermostat is blank and other two thermostats are not cutting system on and Wi-Fi disconnects. Tech disabled Wi-Fi feature on these thermostats and tested both systems, both systems came on and ran properly. Blank thermostat has 0v, tech was unable to go on rooftop to further diagnose due to weather. Will have to call and schedule a time for us to come back out and further diagnose system.
Tech installed a costumer supplied thermostat. Costumer initially had 2 thermostats to install, due to one being a wireless red link thermostat, only one thermostat was able to be replaced. All 3 systems are operating properly, manager on duty approved the repairs.
Found the middle unit with thermostat off, system is sending 24v to the thermostat but no display. Bad thermostat was diagnosed. Costumer stated that he will order his own thermostat and install it himself. Collected house call fee. Pictures of the Model and serial number of the units were taken. Each unit has 4 16x16x2 pleated filters.