Jackson and Sons has been serving the heating and air conditioning needs of Warsaw, NC residents and businesses since 1974.
Our reviews below from your neighbors in Warsaw, NC tell the story of our quality, dedication and commitment to customer service.
Recent Jobs and Reviews in Warsaw, NC
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Job Locations and Reviews
Review
Excellent service!
Norman A.
Ran Drill snake threw line twice to get unclog fill up bolts side of sink twice drain great
Warsaw, NC 28398
Landen H.
Tech washed and serviced unit and found no challenges at this time tech recommended adding surge protection to sys customer approved. unit is up and cooling with a delta t of 25.
Warsaw, NC 28398
Joseph C.
Tech found breaker for freezer is tripping again, tech reviewed previous notes and found buss bar that breaker connects to is completely melted. Tech informed customer to have electrician replace disconnect as we do not replace this style.
Warsaw, NC 28398
Joseph C.
Tech installed VP8000 and schedule for both systems to be serviced customer is selling home so will not be getting on service agreement.
Warsaw, NC 28398
Norman A.
Chris said come back due to toilet be concreted to the title he would come with Monday is fine with customer
Warsaw, NC 28398
Kyle W.
(RTU #3) FOUND 90A DISCONNECT FUSE BLOWN PER PREVIOUS DIAGNOSIS. REPLACED FUSE AND FOUND FAULTY THERMOSTAT RECEIVING VOLTAGE, BUT NO DISPLAY. REPLACED THERMOSTAT, PROGRAMMED, AND CYCLED COOLING. 20A FUSE BLOWING WITH COOLING CALL. FOUND BOTH (3) POLE CONTACTORS SHORTED, AS WELL AS 1 OF 2 CONDENSER FAN MOTORS. REPLACED BOTH CONTACTORS. JERRY WILL CALL WITH PRICING OF CONDENSER FAN MOTOR REPLACEMENT. WILL NEED TO RETURN WITH MOTOR AND 20A FUSE AFTER APPROVAL. SPOKE WITH MRS. HUBBARD REGARDING TODAYS FINDINGS. HANDED OVER RTU #2 TO FIELD SUPERVISOR. CIRCUIT #1 PRESSURES ARE LOW DUE TO LEAK IN EVAPORATOR COIL PER PREVIOUS DOCUMENT. FIELD SUPERVISOR WAS NEVER NOTIFIED PREVIOUSLY ACCORDING TO MRS. HUBBARD.
Warsaw, NC 28398
Joseph C.
Upon arrival customer stated duct was down, tech found 15-20ft branch line ripped and fallen. Tech quoted repair but recommended replacing whole duct system due to age. Field supervisor going to get in contact with customer
Warsaw, NC 28398
Kenny C.
Performed ESA, no issues at todays visit. Tech cleaned and serviced system.
Warsaw, NC 28398
Kenny C.
Tech was scheduled for a tune up visit, after first glance of unit tech decided we can not touch system unfortunately due to the condition of evaporator coil. Coil is completely caked up and extremely corroded. Did not perform PTU, charged a house call fee.
Warsaw, NC 28398
Joseph C.
Tech performed esa on 1 system. Tech serviced and cleaned system. Tech recommend a hard to start due to compressor being close to caution. Tech faced no challenges at todays visit and system was running at 20 delta t.
Warsaw, NC 28398
Chris M.
Repaired 11/2 abs sink line
Warsaw, NC 28398
Ricardo T.
Tech washed and serviced unit and found no challenges at this time. Customer renewed ESA 1 system.
Warsaw, NC 28398
Derek J.
Upon arrival tech replaced evaporator coil in crawl space. Pressure tested to 350psi and held for 10 mins. Pulled vacuum down to 250 microns and did not exceed 500 microns for 10mins. Added 5lbs of R410A to get sub cooling and pressures within range. System is back operational at this time.
Warsaw, NC 28398
Joshua C.
Performed CMA inspection on 3 gas package units and 2 make up air units. Gas Pack 1 (Kitchen) - technician did not find any challenges while inspecting system today. All electrical tested to spec. System is cooling properly and holding a 20 degree delta t. Gas Pack 2 (Dining) upon arriving, technician found circuit 1 not operating, however circuit 2 was. Technician shut off system and waited 5 minutes. Tech restored power and circuit 1 came on as normal. After a few minutes circuit 2 came on. Technician hooked up gauges and found circuit 1 pressures were low. Circuit 2 pressures were within spec. Tech performed a leak search and located one in the evaporator coil. (Video provided). Field supervisors office contacted. System is currently doing all it can, given Gas Pack 3 is down. Delta t is currently 13 degrees. Gas Pack 3 (Dining) - system is not currently operational. Per last service notes, a 20A fuse in the gas pack blew. Notes state that the part would need to be ordered. Once
Warsaw, NC 28398
Derek J.
Upon arrival tech replaced 20amp fuse in rooftop unit #3 but found 1 90amp fuse in disconnect blown. Tech mega ohm both compressors. Compressor 1 was in caution range and Compressor 2 is good. Will need new fuse to further diagnose system. Tried calling Mrs. Hubbard but did not get answer.
Warsaw, NC 28398
Noah C.
Upon arrival tech inspected 20 amp breaker that is tripping, tech found loose connection on line wire that was beginning to melt. Tech removed breaker and found terminal that breaker connects to within disconnect is almost completely melted causing breaker to trip. Tech moved breaker to open spot. Disconnect may need to be replaced if continues to trip. Also recommend having someone come out and check walk in freezer as this 20 amp breaker is for one of the compressors at freezer. Electrician will have to come out to replace this style disconnect.
Warsaw, NC 28398
Noah C.
Upon arrival tech found thermostat blank for RTU 3, found two out of 3 90 amp time delay fuses blown. Tech ohmed both compressors and found no open windings or either shorted to ground. Tech replaced fuses and reset system, system ran for a couple minutes them blew one 20 amp fuse inside electrical panel at unit. Tech did not have this fuse on truck, office may have to order fuse and come back to replace. Tech bypassed fuse for now as there is one more 20 amp fuse in circuit, system running at techs departure. Will need to come back with the 20 amp fuse, photos on file.
Warsaw, NC 28398
Derek J.
Upon arrival tech replaced OEM ECM Condenser Fan Motor. Started system up and found pressures and delta T low. Homeowner gave approval to perform leak search and found leak in evaporator coil under house. Office will need to quote and reach out to homeowner with price to replace. System is turned back on but no cooling optimally
Warsaw, NC 28398
Review
Derek was very professional. Called me when he arrived like I asked and took the time to explain what he was doing and what was wrong. Told me where I could understand what he was going to do and gave me options. Great experience.
Derek J.
Upon arrival tech was informed both system were not cooling. Tech inspected SN: 23501SL23V and found to common wire on the polarized plug for blower and come loose. Tech reinserted in plug and blower came on. Ran system in heat mode while inspecting second system to thaw evaporator coil. Set thermostat to 75 per homeowner request. System back operational at this time. SN: 8231W1Y1F found condenser fan motor receiving voltage but was not coming on. Informed homeowner and wants to move forward with ordering new motor. Also found compressor capacitor reading weak. Tech left system off and thermostat and breaker off at disconnect.
Warsaw, NC 28398
Derek J.
Upon arrival tech was informed system for kitchen was not cooling. Tech inspected system and found Circuit 1 Compressor not running but Circuit 2 Compressor was. Tech did not see any fault codes and turned power off to ohm and mega ohm compressor and everything was within specs. Turned power back on and Compressor 1 began pumping. Pressures were within a good range and system is back cooling.
Warsaw, NC 28398
Aidan T.
Tech arrived and found thermostat blank, tech found low voltage fuse had blown. Tech found that 24v wire at condenser had rubbed through and shorted. Tech fixed wire and replaced fuse, system is now on and operating with 20 degree delta t.
Warsaw, NC 28398
Landon C.
Tech performed maintenance per service agreement. Tech found no new issues at todays visit. Tech informed homeowner of issues stated by previous tech in November. Which were a weak capacitor and blown UV bulb. Homeowner decided to go ahead with repairs and renewed one system ESA today.
Warsaw, NC 28398
Derek J.
Tech inspected negative pressure issues in front dinning area and found system System Serial #150410471D economizer giving fault code actuator fault which caused the damper to completely close. Tech took a small piece of wood and wedged between damper and unit to allow it to stay open about 1”. System Serial #150410465D had a fault code: normal not ok to economizer. And faulted open to about 1/2” due to high humidity levels. Will need to get actuator replaced in order to get economizer ack working properly.
Warsaw, NC 28398
Review
Good choice for J and Sons.
Matt C.
Tech performed esa on trane split heat pump Found no challenges at todays visit, would like uv bulb replaced next visit
Warsaw, NC 28398
Matt C.
Tech performed esa on 2 systems Found no challenges, both units working properly Tech recommended replacing weak capacitor customer declined
Warsaw, NC 28398
Review
Landon is as very polite and professional. I walked him around and showed him where everything is that he asked about. Very attentive and his personality was perfect for customer contact. Whoever made that hire should feel good about it.
Review
Michael is welcome back at US Cold anytime. Thanks for the service, Nick Johnson.
Review
Service always Great with Jacksons. Technician was very nice and explained plainly and answered all our questions.
Review
Great Service by Friendly Technician
Review
Great Service. Serviceman was competent, polite, and respectful.
Review
Every thing was done
Review
Great Service
Review
Nice young man. Knew what he was doing. Respectful.
Review
Technician seemed knowledgeable about the service he provided. He showed an awareness for potential problems that may have caused my equipment to work/ not work properly.
Review
Jason had to do a lot of extra cleaning due to the UV light not working. Changing out the ballast for no charge was wonderful. We would love to see Jason everytime!
Review
After our ac wasn’t working right on 4th July weekend. Jackson and sons came out right away and got us going.
Review
Great service
Review
Good maintenance service
Review
He was very attentive to his job. He answered all our questions & he’s a very polite young man.
Review
Good service with Tech Cuyler
Review
Nice young man and efficient.
Review
Can trust their expert opinion on repairs and or replacement parts only when needed.
Review
Was very pleasant person. Diligently did his job and explained everything that needed explaining. Nice person to deal with.
Review
Great customer service and knowledge of the AC system
Review
Donnie was extremely tedious and thorough. He spent time to explain what he was going to do and why. He also explained the operation of the AC system and how it should respond to the maintenance he applied.
Review
Donnie was extremely tedious and thorough. He spent time to explain what he was going to do and why. He also explained the operation of the AC system and how it should respond to the maintenance he applied.
Review
Work was done quickly and the men arrived when they said they would